BharatPe — Amount Settlement pending Since 25 April

Address: Kaithal Haryana

I Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation for the status and some times i get the call from your team pls provide the documents which have already been provided to the team on day one itself and this checked with one of your executive on call and he did looked the statment and confirmed that money has not been received in your account.

Now let me tell you what the whole scene - transaction dated 26/april/2021 amounting to INR 34500(INR24500+10000)
Below are the proofs :

Received Rs. 24500.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

Received Rs. 10000.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

After speaking to customer support several times they have given us the confirmation that the amount will be settled, below are the proofs:

BharatPe-Dear SHRI BALAJI JCB SPAR, We are still awaiting confirmation from your bank for your settlement of Rs. 34500. A complaint has been raised to the concerned department and we will ensure the amount reaches you within 24 hrs. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, We are awaiting confirmation from your bank on your BharatPe settlement of Rs. 34500. Dont worry, the settlement will be completed by 8pm. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, BharatPe has initiated your settlement of Rs. 34500 . It should reflect in your AXIS BANK account by 12 noon. https://bharatpe.in/settlements. But bharatpe account has not been credited into my bank account yet. Bank statement was already provided to them on the link they have given .

https://forms.gle/hNJ82FH4rvrNkBYL8

Several tickets has been raised for above mentioned complaint below are the tickets number:

#3575879
#3575747
#3579555
#3559309
#3535684
#3521063
But no reslolution has been made till date. You are requested to look into the concern and credit the amount in my account as soon as possible as it is pending from long. This gross negligence at your end is not acceptable.

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262 Comments

Comments

Plz q
QR code money not received

Amount Settlement pending Since 25 April - Comment #3905117 - Image #0
Amount Settlement pending Since 25 April - Comment #3905117 - Image #1
Ayush Kumar Manglani
Want refund of Rs 49
Paid for QR code
Completed first 5 transactions above Rs 100

Amount Settlement pending Since 25 April - Comment #3905546 - Image #0
Amount Settlement pending Since 25 April - Comment #3905546 - Image #1
Amount Settlement pending Since 25 April - Comment #3905546 - Image #2
1. I have paid 7000/- (I.e 2500/- + 2500/- + 2000/-) on 30 Sep 2021 against of account ID amounting of 5000/- plus 2000/- commission of agent. But not received accounts ID till date and
Contact person no blocked after payment received.
2. You are requested to solve the problem and refund of 7000/- to the my account. Three transactions ID screenshot fwd to you for ready references.

Amount Settlement pending Since 25 April - Comment #3908702 - Image #0
Second image of 2500/-

Amount Settlement pending Since 25 April - Comment #3908704 - Image #0
3rd image of 2500/-

Amount Settlement pending Since 25 April - Comment #3908705 - Image #0
1. I have already paid 7000/- (2500/- + 2500/- + 2000/-) against of account ID for pubg amounting of 5000/- plus 2000/- agent commission. But not received accounts ID and refund of amount till date.
2. Three transactions ID screenshot and four dealers photo is forward herewith.
3. You are requested to solve the problem and refund of amount to be credited my account at the earliest.

Amount Settlement pending Since 25 April - Comment #3908715 - Image #0
Amount Settlement pending Since 25 April - Comment #3908715 - Image #1
Amount Settlement pending Since 25 April - Comment #3908715 - Image #2
2 baar 200+200 transfer kiya lekin 1 baar ka aaya hi nhin please resolve the problem as soon as possible...

Ticket no:5303851

Amount Settlement pending Since 25 April - Comment #3912665 - Image #0
Amount Settlement pending Since 25 April - Comment #3912665 - Image #1
Amount Settlement pending Since 25 April - Comment #3912665 - Image #2
Amount Settlement pending Since 25 April - Comment #3912665 - Image #3
2 October se pending payment hai na hu mere account me h or na hi mere bhartpay me hai or jab customer care pr bat kro to unko pata hi nhi hota ki kya kahena h..
Mujhe mera paisa mil b paega ya nhi 1 month ho gaya hai 1936rs abhi tk clear nhi hua or call b kaha gaya tha ki aaega lekin call b nhi aa raha h apke bhartpay vale superior ka msg bus kr de rahe h ki ticket resolve..

Amount Settlement pending Since 25 April - Comment #3915536 - Image #0
Amount Settlement pending Since 25 April - Comment #3915536 - Image #1
Amount Settlement pending Since 25 April - Comment #3915536 - Image #2
Amount Settlement pending Since 25 April - Comment #3915536 - Image #3
Amount Settlement pending Since 25 April - Comment #3915536 - Image #4
Amount Settlement pending Since 25 April - Comment #3915536 - Image #5
Send my refund rupees

Amount Settlement pending Since 25 April - Comment #3925317 - Image #0
19 November reply Kiya loan ke liye ab tak to bank transfer ho jana chahie tha Lekin document verification per Aakar ruk gaya is problem ka solution bataiye

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Amount Settlement pending Since 25 April - Comment #3925341 - Image #1
Payment refunds

Amount Settlement pending Since 25 April - Comment #3925360 - Image #0
Amount Settlement pending Since 25 April - Comment #3925360 - Image #1
Google pay transection pay bharat pay not received

Amount Settlement pending Since 25 April - Comment #3925568 - Image #0
Sir 15 day previous amount per charges show kar raha hai

Amount Settlement pending Since 25 April - Comment #3928335 - Image #0
Amount not received
My ammount not settled in bank account my ammount is
05/12/21 ko 5000रू and 1000₹ का ammount बैंक अकाउंट में अभी तक प्राप्त नहीं हुआ है

Amount Settlement pending Since 25 April - Comment #3928852 - Image #0
Amount Settlement pending Since 25 April - Comment #3928852 - Image #1
Amount Settlement pending Since 25 April - Comment #3928852 - Image #2
Amount Settlement pending Since 25 April - Comment #3928852 - Image #3
I cant completed eNACH..i have not reciving that option
My amount not transfer my account

Amount Settlement pending Since 25 April - Comment #3930294 - Image #0
My amount not transfer my settlement account my ticket ID number 5949041

Amount Settlement pending Since 25 April - Comment #3930295 - Image #0
Amount settlement from Bharath pe between October 12 to October 30th is not reflected back in the bank account. Even after raising tickets several times no response from the support team. The support team just tells us that our query will be solved within 24 hours or someone from the team will respond but none of this has happened. This act from Bharath pe is unexpected and not acceptable and needs to be resolved very soon.
Plz refund my money

Amount Settlement pending Since 25 April - Comment #3936532 - Image #0

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