[Resolved] Bharti Airtel — Deactivated My number [protected] on[protected] and not activated till date | |||
Dear Sir, I have ported into Airtel Network from Vodafone Post paid in April, 2011. But recently on[protected], when I requested for a SIM replacement, I came to know that my number which I am using from more than 8 years is not my name and on someone else name. When I requested for change of address they have asked me to drop a mail to nodal office and after getting a reply take a print out and come back. I have mailed my details to given mail id nodalofficer.[protected]@in.airtel.com on[protected] and got reply from this mail ID on[protected] stating that I can change my address details by submitting a copy of the mail, ID Proof and Address Proof. I went to Airtel Relationship Center, at CBM compound, opposite HSBC Bank on the same day and requested to change the details. They have given a application to fill and given a new SIM and informed me that my number will be deactivated next day and will be activated with in 4 days. But my number got deactivated on[protected] and did not activate till date and giving very careless reply that they do not know when my number will be activated. I tried sending mail to nodalofficer.[protected]@in.airtel.com but no use. I am using this number for all my bank accounts and personal use. Now I am not able to make any online bank transactions as this is my registered mobile number for all my accounts. Please solve my problem. Was this information helpful? | |||
Jul 3, 2018 Complaint marked as Resolved My number is working. Sorry for the late action | |||
2 Comments | |||
Comments
My problem has been resolved thank you very much
Reply
Dear Mr. Gopal,
This is with reference to your post dated 31 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 31 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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