[Resolved] Bharti Airtel — Full Talktime amount not credited on Airtel Prepaid Recharge | |||
Today (On 8th March 2014), I recharged my Airtel Prepaid Mobile number [protected], for an amount of Rs. 1000 /- . According to their website (https://pay.airtel.com/online-payments/prepaidResponse.do), this topup should have recharged my mobile with a Full Talktime of Rs. 1000 /-. However, only an amount of Rs. 887 /- was credited to the above-mentioned number. This clearly violates the Talktime Topup information that is being displayed on the website. Request the Airtel Prepaid Customer Care team to get back to me on this and help me get back Rs. 113 /- credited to my mobile balance ASAP, without further delay, so as to not constrain me to escalate the matter to higher authorities. My contact details are :- Parimala Sudhakar, [protected], [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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This is with reference to your post dated 08 March 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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