[Resolved]  Bharti Airtel — Mobile Number Portability

Address:

Bangalore, Karnataka

Hi, My number is [protected], I got migrated to Airtel through MNP. I got message of porting date & time. I have inserted the Airtel SIM after the 'No service period;. I was told that there will be service disruption of only 2 hours between 12Am - 5AM, even in the Airtel website same thing is mentioned. After inserting the SIM, I'm able to see Airtel network on my mobile now but I'm unable to make outgoing/incoming, not even to cust care. I called 7-8 times to your cust care from other airtel number and these are the responses I got. 1. Not our fault, call Tata Docomo by 1st cust care executive 2. Put me on hold for more than 5 mins by 2nd exe and disconnected the call 3. I was told that my activation is done but I have to wait for 1 week to make or receive calls by 3rd exe 4. I was told that my activation is done but I have to wait for 24 hours to make or receive calls by 4th exe 5. Said the same thing and disconnected the call 6. This executive took my SIM number and said it is activated and asked me to be on hold then after 2 mins disconnected the call 7. Spoke to supervisor (Mallikarjun), he said my SIM is not activated and I have to wait for 1 week and asked me to use my old network until then. My old network is no more working after the porting time started and airtel is also not working. This is the worst exepericne on the day1 on Airtel and it's really annoying. Activate my phone immediately and call me on my other number [protected] immediately. I wasted my time from last 3 hours by calling your cust care and each one gives a different explanation. I'm going to get very imp calls today but my number is not working. Activate my number immediately Srikanth [protected]@gmail.com