[Resolved] Bharti Airtel — Number not getting changed to Airtel postpaid from Airtel prepaid since 42 days. | |
Hi Team,
I Joseph Nefin requested to port two numbers (Vodafone -[protected] and Airtel prepaid -[protected]) to airtel postpaid on 27th October 2013 with Airtel Agency, Sun Shine Infosoft, Panampilly Nagar, Cochin, Kerala PH-[protected], [protected]. It took 1 month and 6 days to get my Vodafone number ported to Airtel postpaid.
Other number [protected] Elizabeth Noorji (my fiancee) number porting is still pending for almost 1 month and 17days. I had requested to port it to my company CUG Postpaid connection on the same day.The Airtel dealer collected an activation charge of 300 which i shouldn't have given as it is a CUG company paid connection. He insisted me to pay it and I paid. But still after this many days number is not getting changed to postpaid. I had handed over my documents and all related data for both connections on the same day.
I tried contacting the two Numbers they have provided, but I don't get any responds.
Kindly revert if there is any mistake from my side and please do advice on this. Was this information helpful? | |
Jan 16, 2017 Complaint marked as Resolved Verified Support Dec 16, 2013 Airtel Customer Care's response Namaste Mr. Marhew, This is with reference to your post dated 14 December 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |
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This is with reference to your post dated 14 December 2013.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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