Bharti Axa — Bharti axa life insurance, reliance insurance and exide policies sold to me fraudulently

Address:New Delhi, Delhi, 110025
Website:[email protected]

I was misguided by two employees (Purnima Shukla and Manish Aggarwal) of GBIC (Government Body of Insurance Council).
The case starts when I raised request to surrender my SBI life policy no. [protected]. The case goes to Purnima Shukla GBIC staff who suggested me how to surrender the policy. I followed the instructions but SBI life paid me 50% amount of what I had paid of total premium in four years.
Further Purnima advised me there are few LIC companies which help to recover the loss of surrender amount what I had the loss from SBI Life after surrender and she gave me two separate Reliance Life insurance policies (no.[protected] amount Rs.45, 000/- DOC Jan’16 for me and (no.[protected] Rs. 30, 000/- DOC Feb’16 for my wife for longer period that is still being continued.
After few days of reliance policies Purnima called me again and told that some bonus announced by SBI life against my SBI Life policy if not claimed then it will be return to company, and if I want to take the bonuses then they can help me to get this. I trusted the staff because they had helped me to surrender SBI life policy so I agreed and then she told me the way how to get the bonus.
She got in touch with few LIC companies (Bharti AXA, EXIDE etc.) and suggested me to buy two separate new bharti AXA life policies for one year (fifty thousand each) single premium basis when I asked the reason why to buy the policy for this she ensured me that’s the way only and it is for one year and after that I will get return paid premium amount with agreed bonus. I blindly trusted her as she is a govt. employee and bought two Bharti AXA policies[protected] amount Rs.50, 000/- DOC 29th March’16 for me and another[protected] amount Rs.50, 000/- DOC 30th March’16 for my wife now I had four policies till now.
For more detail about the bonuses she transfers call to her colleague Mr. Manish Aggarwal bonus department who convince me and told me calculations of the return amount after one year.
After few days she again called me and told few more bonuses/dividend something and again asks me to do the same thing that it is also one year approval basis after a year I’ll get return paid premium with bonus. This time she offered me EXIDE life insurance policy (no.[protected] amount Rs.45000/- DOC 7th Jul’16, I was having doubt but she and Manish Aggarwal kept ensuring me to trust them and then I did and bought Exide policy as well.
After completion of one year in March’2017 I have been approaching both of them regarding one year approval basis policies Bharti AXA and EXIDE and now they have been averting me and asking me to wait till March 2018. Now I am feeling that they have done fraud and misguided me altogether and now I am in the loss of 3, 00, 000/- . GBIC staff detail are given blow.
Name: Purnima Shukla, GBIC employee
Contact numbers: [protected] (O) / [protected] (P)
Email: purnimashukla.[protected]@insurer.com

Name: Manish Aggarwal GBIC employee, Bonus department
Contact numbers: [protected] (O)
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Bharti AXA customer support has been notified about the posted complaint.
May 30, 2017
Irfan jauhar's response
Nagpur Maharashtra kamptee
Complaint comments 

Comments

Dear Mr. Roshan,

We sincerely regret the inconvenience caused. We have noted down all the details and request you to share your contact details on [protected]@exidelife.in for further communication. Our customer services team will contact you regarding the issue at the earliest.

Warm Regards
Exide Life Insurance
Sir I m from Nagpur Maharashtra. My mh40 AU 0782. Sir app ki company ka against meri policy nahi de raha h. Us ne policy galat banaya tha change karne diya to vo ab time de raha h. Plz. Help me.
She tried to do the same with me, fortunately I found fishy and did some research by calling my insurance provider and asked her to send an email from her official id, which she sent from the same id mentioned above as purnimashukla.[protected]@insurer.com, I searched the domain insurer.com on google and didn't find anything there, later I found on mail.com that I can also create an id with the same domain, I created an id which looked similar to her and sent her an email with that. After which she didn't pick my call and never called me back.
Later when I tried to call her from a different number, someone else picked up the call and he said he is not aware of anything and they do not do anything related to insurances.
You should always research before you take any step. Never trust anyone over the phone until you get something in written and even it is in written, try to do some more research and make sure that you are not talking to some fraudsters.

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