[Resolved]  Bharti Axa Life Insurance Co. Ltd. — Fraud made with Policy No.[protected] dt. January 07, 2015

Address:Bokaro, Jharkhand

D/Sir, I have invested Rs.15, 000=00 (Semi Annual) in Bharti AXA Life Insurance Monthly Income Plan+ [ Policy term 15 years] through BAJAJ CAPITAL INS. BROKING LTD., Bokaro Steel City (Jharkhand), PIN 827004, Broker Code- 035125 on 26th December 2014 and also received Deposit receipt of Rs 15000=00. After One & half month approx I received Original Policy [the entire booklet]. I found so many discrepancies in Policy document which are as follows: 1. Photo pasted on Proposal Form is not of mine. 2. Forged signature made on photo and in documents also. 3. Mobile No. is not correct. 4. Email address is wrong. All discrepancies are knowingly made on document by Mr. Bikrant Kumar ([protected]) of Bajaj Capital Ins. Broking Ltd., Bokaro Steel City. I approached after 02 days to Bajaj Capital Ins. Broking Ltd., Bokaro for above discrepancies. Bokaro Office told me that mistakes have been done by office and assured me that amendment will be done shortly. But till date no amended copy has been received. I would like to mention that how it is possible to make such blunder like :- PHOTO AND SIGNATURE. Fraud have been made knowingly. I attended Bokaro Office for about 02 months regularly as I am 65 years old man. My faith in your Company has been lost. I, therefore, request you to kindly cancel Policy No.[protected] and the brokership of Bajaj Capital Ins. Broking Ltd, Bokaro immediately and refund my invested amount of Rs.15000=00 with interest and oblige at the following address otherwise no option will be left to take suitable action. Address: RAJENDRA PRASAD SINHA HOUSE NO. JE-2, VASTU VIHAR PROJECT-2, ROAD NO.-3, PO- CHIRA CHAS, BOKARO PIN- 827 013 Mob- [protected]. Thanking you, Yours truly, (Rajendra Prasad Sinha) Policy No.[protected] Bokaro Steel City(827013) Email: rpsinha.[protected]@gmail.com
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Sep 1, 2016
Complaint marked as Resolved 
Verified Support
May 22, 2015
Bharti AXA Customer Care's response
Dear Rajendra Prasad Sinha, We apologize for the inconvenience caused. Your query has been forwarded to the concerned team and our representative will get in touch with you.

Thanks and Regards,
Bharti AXA General Insurance.
Verified Support
May 25, 2015
Bharti AXA Customer Care's response
Dear Rajendra Prasad Sinha, correct email-id is complaints.[protected]@bharti-axalife.com.

Thanks and Regards,
Bharti AXA General Insurance.
Complaint comments 

Comments

Dear Sir,
Today, 22-May-2015 07:20PM, I received call from Bharti AXA General Insurance. After providing all details on telephone, the person asked me to mail me all the mails send & received by me to the Customer Care, on "complaints.[protected]@bharti-axalife.com". But after sending all mails in attachment, I received a mail for UNDELIVERABLE on the id provided. Please provide correct mail id to send all the mails against this case.

Thanking You,
Rajendra Prasad Sinha
Policy No:[protected]
Mobile: [protected]
E-mail: rpsinha.[protected]@gmail.com
Address: HOUSE NO. JE-2, VASTU VIHAR PROJECT-2, ROAD NO.-3, PO- CHIRA CHAS, BOKARO PIN- 827013

Thanks for sharing correct id. I have already send the mail on that id after searching the E-mail ID from your company website, on 22nd May 2015. Sending was success. received a mail against that to wait for 2 weeks time.

Thanking You,
Rajendra Prasad Sinha
Dear Sir,
Today i received a call from New Delhi. The person mentioned that he is call from Lok Pal Department. I enquired from me all about the case. Then he asked mme to submit more amount of rest 6 months to complete the annual figure. He asked me to create a cheque in the name of "HDFC Life Insurance". He asked my Pan Card Number & Driving License Number as well. Asked to send photocopy of Driving License Pan Card, Voter ID, Aadhar Card and a cross cheque with 6 photographs.

First thing, why should i submit more money, instead I am asking to refund my money back with interest. Secondly, he why he asked to send the cheque on the name of "HDFC Life Insurance". Third, he asked e to send the cheque on some residential address. I think, this is a fraud call. There is something big fishy going on. Please get into this in detail and resolve my case ASAP.

Call came from: +[protected]
SMS came from: [protected]
Address in SMS: Ankit Gupta,
H no-215 j ext. Second floor, flat no-203, murti wali gali, gali no-6, laxmi nagar, east delhi-110092.

Hope to hear from you soon.

Thanking You,
Rajendra Prasad Sinha
Policy No:[protected]
Mobile: [protected]
E-mail: rpsinha.[protected]@gmail.com
Address: HOUSE NO. JE-2, VASTU VIHAR PROJECT-2, ROAD NO.-3, PO- CHIRA CHAS, BOKARO PIN- 827013
Dear Sir,
As per mail from Complaints.[protected]@bharti-axalife.com on 23-May-2015, I have waited for more than 14 days time. Still my issue is unresolved. Waiting for the justice.

Hope to hear from you soon.

Thanking You,
Rajendra Prasad Sinha
Policy No:[protected]
Mobile: [protected]
E-mail: rpsinha.[protected]@gmail.com
Address: HOUSE NO. JE-2, VASTU VIHAR PROJECT-2, ROAD NO.-3, PO- CHIRA CHAS, BOKARO PIN- 827013

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