[Resolved] Bigbasket.com — delay delivery

02padmapriya

Mar 20, 2020

Address: Door No. 6, No 8, Sunny Valley Flats,, Cart Track Road, Parthasarathipuram,, T. Nagar, Chennai, Tamil Nadu, 600017

I had the delivery slot for today between 4:30 and 7:30 pm. My order number is mco[protected]. I did not get it delivered till now (10:00 pm).
I don't want it to be delivered beyond this time and neither am i able to change the delivery slot as it has its current status to be out for delivery. I like my order to be delivered in the first slot tomorrow morning. Else please refund my money back and cancel this order.

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May 22, 2020

Complaint marked as Resolved

BigBasket.com customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2020

BigBasket.com Customer Care's response We understand your concern. Due to high demand, delivery slots are not available currently. Also, our operations team is trying their best to help the customers. Seeking your extended support and kind patience in this regard. Sorry for the inconvenience.

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Comments

[email protected]

Mar 24, 2020

Ord # DX-MHFO[protected]. I Orded 3 items. They said 1 itm not avlble. Nxt they cld not find delivery address so they cancelled and reordered. Nxt, they say only 1 itm is avlble, which I don't need. When I sent cancel req through Reg email. they say its not Reg email. Charged me 50+30 (Delivery & cancel req) for 35rs non core itm.Frauders