[Resolved] Bigbasket.com — Reactivating bb account

[Resolved] Bigbasket.com — Reactivating bb account

S Shwagat May 20, 2025 May 27, 2025 This thread was updated on May 27, 2025

My bb account is deactivated without giving me any reason.I had a refund for one of the product credit in my bb wallet of amount 1000rs. Please activate my account one time atleast so that i can use that amount or transfer that amount to source account. Registered mobile no-+[protected] Registered [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Jun 27, 2025 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. May 20, 2025 Updated by Shwagat I was surprised to find that my BigBasket account has been deactivated without any prior notice. I currently have a balance of ₹1000 in my BB wallet, which I am unable to access. This was my very first order on BigBasket, and I am genuinely disappointed by this experience. I kindly request you to temporarily reactivate my account for at least 24 hours so that I can utilize the wallet balance. I assure you that I have not engaged in any suspicious activity and will fully comply with your platform’s guidelines moving forward. Registered mobile no-+[protected] Registered [protected]@gmail.com Verified Support May 27, 2025 BigBasket.com Customer Care's response We certainly understand your concern, We will have this checked and assist you.
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