[Resolved]  Bigbasket.com — Unable to log in

Subject: Urgent: Unjustified Deactivation of My BigBasket Account

Dear BigBasket Customer Support,

I am writing to bring to your attention an issue regarding my BigBasket account associated with the mobile number [your mobile number]. When attempting to log in, I received an error message stating that my account does not exist or is inactive.

I am unsure why my account has been deactivated, as I have not violated any policies or engaged in any unusual activity. I kindly request you to review my account status and provide clarification on the reason for this deactivation. If this was done in error, I would appreciate it if you could restore my account at the earliest convenience.

Please let me know the necessary steps to resolve this issue. I look forward to your prompt response.

Best regards,
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Feb 24, 2026
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Mar 03, 2025
Updated by Pratham jha ji
No solution
Verified Support
Jan 23, 2026
BigBasket.com Customer Care's response
We certainly understand your concern, we request you to share us the registered contact number. We will have this checked and assist you.
 
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My registered mail id is [protected]@gmail.com

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