[Resolved]  Bigbasket.com — fraudulent transaction

Dear team,

This is to bring to your notice my wife was trying to order grocery items on big basket meanwhile she had searched contact number on google she got below mentioned numbers

[protected]
[protected]

After discussion of order her account was debited with 5 transactions amounting to rs.19999, 1500, 5000, 10000, 4555 which was not done by us

Request you to please check the same and help in this case.

Please find the transaction details as below

Dear customer, transaction on axis bank card 1017 has been declined due to insufficient funds in your account. Your current available balance is rs 9555.00.
Your a/c 389741 is debited by rs. 5000 on 15apr20. Avbl bal: rs. 55.00. Info: upi/p2a/[protected]/gygfvvvv/paytm pay/. Call [protected] for dispute.

524257 is secret otp for txn of inr 4000.00 on axis bank card xx1017 at one97 comm on[protected]:35:05. Otp valid for 5 mins. Please do not share this otp.

952129 is secret otp for txn of inr 4000.00 on axis bank card xx1017 at one97 comm on[protected]:34:49. Otp valid for 5 mins. Please do not share this otp.

Your a/c 389741 is debited with rs 5000.00 on[protected]:04:11 at pur/one97 communications l/noida. Avbl bal is rs 4555.00. Call [protected] for dispute

Your a/c 389741 is debited with rs 1499.00 on[protected]:02:14 at pur/paytm/noida. Avbl bal is rs 9555.00. Call [protected] for dispute

Your a/c 389741 is debited with rs 19999.00 on[protected]:56:57 at pur/airtelmoney/mumbai. Avbl bal is rs 16054.00. Call [protected] for dispute

Your indusind bank a/c no.100*915229 has been debited for rs.10, 000.00 towards your debit card purchase. The available balance is rs.714.64.
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Aug 7, 2021
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
May 10, 2020
BigBasket.com Customer Care's response
We regret the inconvenience caused, Can you please share us registered contact number. Our team will have this checked and update.
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