Bigbasket.com — Non delivery of products and non-refund of my money | |||||
Okay.. this is with regards to account with the registered phone number - [protected]. Did not recieve any of my orders from the 1st of april.. all aorders were cancelled. example - 4h april - slot selected 7:30-10am.. order gets postponed to 5th, then 6th april.. and at 8pm on the 6th i am told the order is cancelled. I ask for a paytm account tranfer of all the money blocked in my bigbasket wallet as all wer prepaid orders - did not do so in 7 days.. post which the asked me to let them give me cash in hand. 1st time slot in which i was told an agent would come and hand me over my cash - 18th april 5-7pm... no one comes, i call bigbasket and complain 2nd - tuesday before noon is what im promised.. no one comes... tuesday ends no one comes.. wednesday (the 21st of april, 2016) ends and nobody comes to give me my Rs811/- back! Im still awaiting a cash in hand refund.. this saga has been continuing from the 1st of april, 2016. Was this information helpful? | |||||
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BigBasket.com customer support has been notified about the posted complaint. | |||||
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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Self raised complain on big basket still not received any positive reply & still there website showing wrong price
Pls advice what can in do...