Billdesk — amount debited towards cesc bill payment but payment unsuccessful message shown

dipankar52

from Port Blair, Andaman and Nicobar Islands

Address:

Kolkata, West Bengal, 700028

On 9/10/2018 rs.1350 was paid through my icici credit card 5241 xxxx xxxx 9007 towards calcutta electric supply corporation ltd (Cesc) electricity bill payment for the month of september 2018. My customer id is [protected].
Rs.1350 was debited from my card at 0.03 hrs on 9/10/2018 but amount was not credited towords cesc bill. Even though the amount was deducted for payment through bill desk gateway payment but no payment reference was generated. And cesc bill is showing due for payment.

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Comments

Rupesh Dodiya

from Ahmedabad, Gujarat

My transaction was successful but recharge not done my upi transaction id[protected] and my google transaction id-CICAgKCCofSSYA please my fund is refund

Ramesh VD

from Belgaum, Karnataka

KFC ordered on 10/08/18 at 2pm.paid through paytm.billdesk ppt[protected] and paytm id.[protected].
Suddenly network was down payment has been deducted but order not completed. Now how can I get my payment back.kindly advice and do the need full.

VD Ramesh
Mob.[protected]
Bangalore