Billdesk — money deducted from bank account but bill not paid.

Website:

www.billdesk.com/, www.bharatbillpay.com

I paid electricity bill for dakshin haryana bijli vitran nigam (Dhbvn) through tez payment app. The money deducted from my bank account but bill not paid. The deduced amount has not been refunded back into my bank account even after 1 month. I already contacted bill desk support team a lot of times. But, they are not helping at all in this regard.

Bbps id: bd01g3793356.

I have enclosed the payment receipt also.

Please see the case.

Regards,
Sandeep sahu
Mb. [protected], [protected]