Billdesk — money is debited from account through net banking but not credited to receiver account

Address:Bhopal, Madhya Pradesh

One day ago, i was trying to make a payment of 22820 rs. With punjab national bank netbanking to rbl credit card bill payment through billdesk. But its stuck in "do not refresh or press back button" for 4-5 min. And then it automatically says error. Now i am in trouble and worrying also about my payment. Please help me.

Transaction id - billdesk /ppnb[protected]/[protected]/rbl

Mobile no. - [protected]
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