Billdesk — online payment issue for student services jntuh - amount deducted but the application was not submitted at vendors end

Address:

Rangareddy, Andhra Pradesh, 500097

I have made a transaction on 8th may 2019 for college transcripts. I needed them at the earliest. However, the money was deducted from my hdfc bank account

Transaction id :[protected]

Amount : 812/-

I am not sure how to get the refund as neither bill-desk nor jntuh are responding for my queries.

Such irresponsible vendors and merchants. Not sure why are they not sued for such transactions or hold for money for such lengthy duration. I wish our consumer court was more sensitive to such matters.

I have read so many complaints on bill-desk lately, yet there is no one to take action and these kind of frauds keep on happening.