Billdesk — recharge jio number using gpay upi, money is deducted but recharge is not done

I have done the payment for recharging my jio phone number through google pay upi. Rs. 148 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 21 july 2019

From: kanav gupta ([protected]@okaxis)

To: indiaideas
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I have paid my rbl credit card payment through billdesk on today 20/07/2019 at 15:14 pm of Rs.10590. The same has deducted from my hdfc bank account.But amount not refect in the credit card balance details.But as per my hdfc bank they has confirmed that amount has been produced successfully.

Sir/madam my DTH recharge status is successfully completed but my recharge confirmation status is processing.confirmation recharge complete by confirm DTH opreter on my register mobile numbe [protected].

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