Billdesk — "transaction showing error" during payment of credit card bill

Hello bill desk team,

I want to raise a concern regarding the amount of rs 34983.56 paid via bill desk on 2nd mar'19 at 16:41 pm to clear rbl bank credit card bill.

Though the amount is debited from icici bank saving account but transaction showing an error and it was not credited to rbl bank credit card.

Could you please check about this as it is already confirmed from icici bank and they told me that transaction is succesful at their end

On the other hand, i am also in touch with rbl bank to check the same.

Kindly take the issue on priority and do the needful.

Regards,
Rohit prasad singh
[protected]

Note : in case you need to clarify anything, kindly contact me on the above mentioned mobile number.