Blue Dart Express — delivery agent denied to deliver the parcel and make my address fake

I have ordered a product through flipkart on 17th july 2019. Which delivery assigned to blue dart, estimated delivery date of the product was 19th july 2019 my product reach to nearest blue dart hub on 19th july which is 30 kms away from my address which is given on the parcel on the 19th july delivery agent called me and said that you have to collect your parcel from our office we will not deliver it at your location and also said if you will not come we will return it after 7 days till now i didn't receive the parcel and in order status they marked fake order and fake address instead of this my address and contact details are correct i have received orders on this location by flipkart or amazon how can they make my address fake.
Blue dart awb number for tracking the parcel is:[protected]