| Address: Gurgaon, Haryana, 122001 |
| Website: bookmyoffer.com |
I ordered on bookmyoffer.com. The product delivered on 21/02/2016(sunday) were fake of very poor quality. I immediately tried calling their phone number 91-[protected] as it was sunday got pre-recorded answer that its holiday.I called on monday and received pre-recorded answer that they are connecting to customer care, and after few seconds it disconnects, tried many times for hours whole monday and tuesday, same result.I have send them message on their site and received Ticket no. and message that they Iwill receive responce soon on high priority.No responce till now.Please take your product and return my money.I am enclosing my order details and the complaint i gave to them.
Order Acknowledgement
Thank you for your order [protected].
You can check the status of your order [protected] by clicking on Track My Order.
Order Details
• Order Status: Order Placed
• Order Date: 19.02.2016 19:38
• Payment Methods: Cash On Delivery
Billing Address
NIKHILesh
GURGAON-122003
Gurgaon - 122003, Haryana
India
[protected]
Shipping Address
NIKHILESH, GURGAON-
Gurgaon - 122003, Haryana
India
[protected]
Product Title Expected Shipping Date Warranty Gift Wrap? Qty Price Shipping CodCharge Promotion Net Amount
Rayban aviator with Mi power bank and Nike or adidas full lower Rs 1 only, xl
24.02.2016 1 months replacement warranty with any fault Rs300 will be debit in case of Complete cash refund No 1 Rs.14, 000 Rs.1, 598 Rs.50 Rs.-13, 999 Rs.1, 649
Total Rs.1, 649
Special Instructions
ADDIDAS TRACK PANT.ORIGINAL PRODUCT ONLY.THANKS
return of order
Tracking ID: GZ6-ETZ-3NDV (Ticket number: 54902)
Ticket status: New [Mark as Resolved]
Created on: [protected]:52:43
Updated: [protected]:52:43
Last replier: NIKHILESH
Category: Product Replacement
Replies: 0
Priority: High
Date: [protected]:52:43
Name: NIKHILESH
Email: nikhilesh99 (at) hotmail (dot) com
Order Number: [protected]
Message:
The product are not orignal and of poor quality.Sunglass were damaged and its not ray ban orignal.track pant is not of adidas or nike as mentioned. Please take back product and return my money ASAP.
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
the same story with me my order number is [protected].
They all tell stories when I call up their customer care number. Last time when I called up the representative told me a story that your product has been shipped on 18 feb for replacement. But no clue.
When I called up today your representative was shocked to hear that. And today also I was told the same story that it is in Haryana strike. And I will get it by this Saturday. More over when asked her to transfer the line to any senior she disconnected the line.
i am following this since Feb 4, 2016 I believe no one interested to check this out or to resolve the issue and now it is going beyond my tolerance.