Act Fibernet (atria Convergence Technologies Ltd)
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Act Fibernet (atria Convergence Technologies Ltd) Complaints & Reviews

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vishnu mayur
Mar 8, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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Billing Mess UP and Unempathetic Customer Care

Address:B-34, Geetanjali Building, Jeevan Nagar, Off Veera Desai Road
Website:www.actcorp.in

During a plan change from 75MB 3Months to 150MB 3 months, the router charge was waived off. However, the same was added back to the bill on the bill due date. Even after multiple complaints raised and escalate to Nodal Office, there is still no resolution.

The router charges were waived off separately and confirmed on e-mail as well, yet not reflected in the final bill amount to be paid.

I am stuck without...
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vas2100
Dec 15, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to refund the Money Collected for Denied Connection

Address:R401, Prime Hill Crest, Vaddeswaram, Near DGP Office, 522302

Refund Ref SR[protected]

Rs:10606 collected towards ACT Fibernet Account No[protected] on 06/12/2021.

Received the eamil that order has been cancelled and refund made. But no money received.
Please sort it out as a matter or urgencey.

Srinivasa Yarlagadda
Mobile: [protected]...
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