APDCL Complaints & Reviews

Sir
With due respect I want to inform u that the transformer of our village (halmari Radha grant) has burst by lighting one and half month back. We have submitted complaint to ( MORAN ELEC SUB DIV & DEMOW ELEC SUB DIV) about it . But till now they have not provided us any transformer ...
So I request u to please look into the matter and do the needful...
Thanking you
Raju pd shah

Sir, I regret to observe that the electricity bill which I received on 23march 2017 is too high and the bill shows wrong current meter reading 3885u.Till today the meter gives a current reading of 3750u. This is happen in the previous month also. I would, therefore, request you to be so good as to kindly make an enquiry into the matter and adjust the access amount in the next bill. Consumer no.[protected]
Meter no 6972871, bill no. 2844582
Shyamanta nath

Respected sir,

I would like to complain you that, according to apdcl DELP programme the consumer should get 2 led bulb in rupees 100 only, ...but in our Kaliabor ESD, the consumer paid 200rupees for 2 bulbs...so the electricity board take 100 rupees extra from the consumer...I also have paid 200 rupees for 2 bulbs,

Therefore I request you to kindly take action about Kaliabor esd on this topic...

Thanx and regards

Prasanta sarmah
Dolgaon.

Dear sir,
Consumer account no: [protected]
Name: sri khogeswar borah.
Place: jorhat (Assam)

This is to bring to your notice that our electricity bill is overcharged many times, previously bill used to come between rs 500-700 but for fewer months it is crossing rs 1500. I personally study the matter and know that, the meter reader person not come in time to note the current meter reading, he always came...

Dear sir,
Consumer account no: [protected]
Name: sri ashok kr. sinha
Place: jorhat (assam)

This is to bring to your notice that our electricity bill is overcharged many times, previously bill used to come between rs 500-700 but for fewer months it is crossing rs 2000
E. g in the month of may it was rs 6289.53 (bill no. [protected]) and in last month sep it came 3468.94 (bill no. [protected]) which doesn’t look real
Usage of electrical items remain same for all the months but still bill shooting up to so much is not possible
Please look into the matter, if possible please send someone from electricity board (jorhat, aasam) to check if some wrong connection there or some other technical issue
Thanks and regards
Mili sinha ([protected])

Dear sir
I live at kamakhaya temple road, near ganesh mandir, ghy -9 house no.36 . Sir their is a iron electric pole of high extension wires situated beside my land which is damaged and had a big hole in it . Also like to inform you that the same pole is their from last 30 years. So its becoming a threat to all local resident . So sir i request you to kindly look after the matter very seriously. And take immediate action


Thanks & Regards
Manoj Singh
[protected]

Dear sir/madam,
I am a resident of japorigog, guwahati -5 (Apdcl consumer no.[protected]) and would like to bring to your kind notice about the harassment faced by me and my family since the last 4 days due to non redressal of a complaint registered by me to the customer care no.[protected] of assam power distribution company limited (Apdcl).
The complaint of electricity failure at my residence was registered on 8/6/2016 and the docket no. Provided was [protected]. However, no lineman/technician has arrived till today (11/6/2016). During this period, i have repeatedly called up the customer care no. Twice on 8/6/2016 and once each on 9/6/2016 and 10/6/2016. The executives just kept giving false assurances and changed my docket no. To[protected].
This is for your kind information and necessary action so that the problem is resolved at the earliest. Thanking you,

Yours sincerely,

Dr anupam deka
Email: anupam. [protected]@gmail.com

In our locality the transformer is so far and only one face is given in our locality the power of light is so dim that the childrens are not been able to study. The fans move like an windmeal.We all are facing the problem of electricity hence, i request the govt. To look after thies matter.The people are troubled with thies problems, please i request to look after thies matter.Please...

Dear sir,

I am not getting power supply from tomorrow.
My add. Kahilipara colony bazar, bandhemataram path. H.No. 19
Guwahati - 18, dist. Kamrup assam.

Date of transaction:15.10.2015 bank: ICICI payment mode: online payment through debit card consumer no: [protected] prepaid electricity bill recharge tried through online by using ICICI debit card but failed to get the vent code to recharge after money is being transferred to the APDCL account

Dear Sir, This is bring to your kind notice that we have face problems of my electricity bill, because every month we got extra charge with our bill, usually our bill amounts is not more then 300/- but last a couple of moth onwards they are cross all the limit and provide us a big amounts of with our bill In September month bill amount is 6465/- then next day we went our electricity office and inform to them regarding of same issue After that several time we are requesting to our electricity office for looking into that and taking care of necessary action on same but they are said tomorrow we will sending our person for check and solve the issue but still date they not sending any person and October month they are provide us again a big amounts with are bill October bill amounts is 8463.62/- We have little confusing in October moth they are not coming for check our miter riding then how can they are provide that amounts Kindly let me tell you about that we have a small house and two member is leaving there and we are using two CFL bulb and one TV only So I’m requesting you to all kindly look into that and take necessary action on the same Our electricity office - Electricity Sub-Divn Hojai – 782435 (near hojai police station ) My details are mention below Name : Anam Uuuin Talukdar Consumer no - [protected] October bill no – [protected] Ph [protected] talukdar.[protected]@gmail.com Ahmed Nagar Hojai - 782435 (Assam) Hope you are understand and waiting for any one action replay Thanks & Regards Anam Uddin Talukdar Ph - [protected]

Respected Sir / Madam, This is to inform you that an electricity bill has been generated for the month of July 2991, August 3245 for the consumer no:[protected] which is a very high amount. Our average bill comes to maximum of Rs 2000 per month. 15/05/2015 1553005 30/05/2015 2291.00 View Print 11/04/2015 1552590 27/04/2015 2158.00 View Print 14/03/2015 1551971 30/03/2015 1425.00 and gradually increasing Invoice Number Due Date Bill Amount View Bill [protected] 29 AUG 2015 3245.95 [protected] 25 JUL 2015 2952.14 [protected] 30 JUN 2015 2635.76

I am a resident of Lapatul, Azara near Kali mandir. We have taken a new new sub line. I amal sarmah and Ratul Barua have taken electricity connection. But some people of that road has taken illegal connection in temporarary manner. They open the connection during day time and fix in the afternoon. For this we are suffering from power shortage. This is a subway connected in front o[censored]mesh Bora's House.

Dear Sir We are facing serious problem from APDCL non receipt of electricity bill regularly. We stay just in Opposite to the APDCL Rajgarh road but we donot receive our electricity bill. After every four months we receive a cumulative bill which is a serious matter for us. After lodging verbal complaint to SDO no response is there. On 17th April we have received our 4 months due bill with a diconnection stamp in it. Please take the matter seriously. Customer Account No-[protected] Old Consumer No[protected] Ghanasyam Bhattacharyya House No-248, Rajgarh Road, (Opp. APDCL Rajgarh Road) Guwahati781003

Dear Sir, My Old APDCL Electricity Consumer Number is[protected] and new Consumer No. is [protected].I had made online payment against bill No.1659977 on 27/02/2015 and my transaction reference no.is BCTR[protected].When I have received bill for this month again the bill for the paid month is reflecting in the current month.Kindly rectify this mistake asap.

To The SDO ASEB, Zoo Road, Guwahati-5 Sub : Complaint against fraudulent charge of electric bills Meter No- APD 335801 & APD-33580. Dear Sir I am authorised by my wife, Mrs. L. P Senapati to complain against the APD company for imaginary electric charges as shown below. 1. The bill no. 1524308, from 1.10.14 to 1.11.14 for 31 days ne units were 468 payable amount Rs. 3487.00 average daily units cost Rs. 112.48. 2. Bill no[protected] from 2.12.14 to 9.1.15 for 39 days net units 721 total payable amount Rs. 5614.00 daily average unit cost Rs. 143.94. 3. Bill no. [protected] from 9.1.15 to 2.2.15 for 24 days net units 791 total payable amount Rs. 5868 daily average cost Rs. 244.50. Having seen the anomalies in the past bills I have hung a notice board in front of the meter box door requesting the meter reader to note the meter units thereon. The meter reader Shri Santosh noted meter No APD 33581 units 0056241 dt. 1.12.14. He did not note the units for the bill 2.12.14 to 9.1.15 and against the bill no[protected] period from 9.2.15.to 2.2.15 had shown an imaginary units against the bills. As he did not come personally last two times except one it is clear from the units that APD co. has been compelling the consumer to pay more and more increasingly monthly under the Ransom clause "Pay first then complain" without result. APDC Ltd. co. is charging amounts by fraudulent means from the consumer to enhance the income of the company not by honesty & efficiency. Similar is the case of the meter no. APD 33580 consumer no. [protected] where increase of monthly amount is seen. In West Bengal Govt. the noted units by the meter reader have been signed by the consumer. It may be mentioned that I had lodged many complains in the past but the SDOs did not care to redress the complaints until the then chairman of ASEB Shri C. K Das took action by firing the meter readers who had given wrong units to office and as such time has come to take drastic action against the meter reader and the deliquent officer. However, please take immediate action for adjustment. Yours faithfully G.C. Senapati for Mrs L P Senapati Shree Nagar, Ghy-05 Ph- [protected]

Dear sir, I have been trying to make online registration for my connection but in spite of entering the consumer No. as per the bill voucher the page doesn't accept it & disapproves it. If so, may I kindly know what's my actual consumer No. against the meter No.127005?

Dear sir We are the residents of J.c girls school road, udharbond, cachar. We suffering low voltage problem from one year, we complaint about it more than 100 times but nothing action taking on it, last week we talk to the SDO of our area but till today nothing happen . Sir, kindly look about this metter we pay every bill we pay service so we should get the service like other geting . Kindly take necessary step to solve the problem. We can't give proof but I am giving my bill so you can find our area, and my consumer no.[protected].

Sir, On 27th day of September 2013, I made payment of 3 nos. of electricity bill through online from IDBI Bank online banking facility, but the process was failed, then I made the payments in cash, but after 10th day the debited amount has not been credited back in my bank account. Kindly do the needfuls so that i can get my amount returned back as early as possible. 27/09/13 IPAY/ESHP/BD/31260812/MIDB[protected]_ASSAMPOWER DR INR 1, 132.24 27/09/13 IPAY/ESHP/BD/31260984/MIDB[protected]_ASSAMPOWER DR INR 513.24 27/09/13 IPAY/ESHP/BD/31261502/MIDB[protected]_ASSAMPOWER DR INR 1, 058.24

Respected sir,
with due respect i want to state that the area where i am residing is known as Satgaon Suryanagar which comes under Narangi sub division.Narangi sub division is responsible for providing electricity and maintenence in my locality.Sir i want draw your attention towards their lack of recognition to the needs of the consumers ,In summer season when there is total hot all round our fans moves very slow and light also emits very low luminosity i already walked and tried to submit my complaint to the SDO singly but he told me to write an application countersigned by all the residents in my locality and after that he will prepare an estimate which the public is liable to pay.Sir ,i am not a political person to gather people and ask for their signature (APDCL)they are the service providers and it is their duty to fulfill the satisfaction of their consumers.If they are not doing this then they are worth for punishment .Therefore,i humbly request you to take the needful action in this regard.

Respected Sir / Madam,


This is to inform you that an electricity bill has been generated for the month of February 2013 for the consumer no:[protected] as Rs 27,000 which is a very high amount. Our average bill comes to maximum of Rs 1000 per month. And all of a sudden with a bill amount < above mentioned amount> is very very strange and we don't use any kind of high consuming electronic appliances.

In fact intimation to the concerned department at sixmile location < Guwahati> has been done on 11.03.13 as per as their suggestion registered for a meter check as the meter might go wrong.

But till date nobody has entertained the issue and nobody has visited our location for meter check up. So till what time will we wait for the closure of the issue as the amount is out of capacity to bear without any specific and valid reason.

Hence request you to validate the issue on an urgent basis and do resolve it at earliest.



With regards
R. Talukdar
rilanjana.[protected]@gmail.com