Appario Retail Private Ltd Complaints & Reviews

I purchased a online nokia 8.1 phone thru amazon website on 22.02.2019 & received philips headset model# she1505bk/94 as accessories. Now provided headset is not working properly, i still have warranty so i went to nearby nokia care and the representative told that, we cannot take back this headset since they have never seen a phillips headset provided for nokia phone.
I have no idea what to proceed at this state. Please help...

One jbl xtreme wireless portable speaker ordered on 12/10/18 in amazon.in site vide order no[protected]. The said product sent by the seller appario retail private ltd. Vide invoice no. Sccc-354072, invoice details : wb-sccc[protected] date 12/10/18. The item was delivered on 31/10/18 at my neighbors house.. Due to outstation, on 10/11/18 i returned at night and opened the box and found that speaker has not been connected with the...