Atria Convergence Technologies Complaints & Reviews

I have purchased a half annual subscription for broadband. After 2 months i have shifted to a new location. As per the promises made by the ACT people, they agreed to provide instant service for the same. Now it has been 2 weeks since I am raising ticket for relocation but From their side there is no response. They are closing all the tickets without any resolution made. If i contact customer care they are giving false promises of providing...

On 21st October, I had paid for ACT Fibernet Broadband. I have opted for the half yearly payment mode and had done the amount of Rs 8390 as well. I have also received the receipt for the same.

On 26th October, I received a call from one of the representatives of ACT named Babu. He claimed that I will have to make an additional payment of Rs. 2200 for them to provide the Broadband connection. He cited a reason that the apartment...

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Recently i purchased for the connection wifi router for 6 months pack on aug 19 2020. Next day 20 aug 2020 connection people came to my house and checked for anyone using or not. No one are using network near by my house. So they went, back to their work. I purchased with the money of rs.4241/- for six months pack. The area sales person not responding to me correctly. They...

I was using act fibernet broadband service from atria convergence technologies since last 1 year. But suddenly due to covid19 situation, i need to shift to another town from bangalore. I sent a disconnection request on 21 june itself, got no response from act team as they are waiting for bill generation to cheat the customer. I have used your service upto 20/06/2020, and upto which i can happily pay the bill amount.

Now atria...

I reported many times that internet is not working for 3 to 4 days and not got any proper response from the customer care. I called sales guy who is responsible and promised 100 percent uptime and early resolution of issues. However, he responded to me like if you want the internet wait for 3 to 4 days and we can't do anything?

I am paying 1299 rs for a month and this how they are treating customers. The same thing happened...

On March 26th 2020, I paid rs.3713/- to ACT fibernet for installation only on the basis that the sales guy said that installation will be done within 5 days. But it had well past 7 days no one seems to care. So i initiated a refund request on beginning of april 2020, . I waited 15 days as told but no infonfrom their side. So sent a mail for an update then only incame to know that they have canceled my request stating that work order is active...