Bakingo Complaints & Reviews

My order no is 2191264 which i had order and paid already they didnt delivered my order and and sent the notification that the cake is delivered . When i called the costumer care the agreed their mistake and then told me that they will deliver it with in 30 mins after 1 hour i again called if they again told me that the rider is on the way n u will shortly receive the order . Now they are not receiving the calls and they are showing that...

Myself Pradeep Sharma ordered a Cake and a Greeting Card online with complete advance payment today (2nd Aug'23) for same day delivery between 3pm to 5pm at my office address (Noida, Sector 60). It was comfirmed online that both the items will be delivered in the given time slot. Their tracking mechanism was showing that it's on the way and will be timely delivered but it did not happen till 5pm. I started chasing them on WhatsApp & calls,...

Yesterday morning my kids had ordered a cake from Bakingo order no 2004910, in the gesture to surprise me on mother's day.
They purchased the cake sharing their own pocket money of Rs.700. With horrible services Bakingo delivered the cake around 11.30 pm. Waiting long for the entire day they later gave up and made a cake by themselves and slept.
With our surprise the cake delivered was so pathetic that in anguish we would...

I ordered a cake and few things from bakingo timing was today 10 pm to 11pm on 13 Feb 2023..they have delivered yet it's 11.20, my order id-1852806

their executive promised till 11.15 but now they are not picking calls
i want my refund of 877 rupees...

Hi,

I ordered a cake on Bakingo on my anniversary spending 1700+ for fruit cake which was my biggest mistake. As soon I opened the cake there was this rotten smell of fruits and when I saw the fruits that were on top of the cake, they were not consumable. The quality of the cake was also worst and the only thing which can be done with the cake was to throw it away. I raised complaint with Bakingo but of no use. Nobody helped...

Bakingo- one of the first ever worst experience I could say I have had with your company! It was my husband's birthday, like every wife I wanted to give him a surprise by ordering a cake from your team! I guess that was the worst decision ever made by me by choosing bakingo for the surprise! Instead of making him happy your cake ruined or birthday celebration mood! I was literally out of words to even express for what was expected and what...

Hi, I had ordered a Frozen Pull Me Up Cake on September 16, 2021 for my daughters birthday on September 24, 2021. The cake was delivered on Sep 24th at around 1145 am and looked beautiful and my daughter could not wait to cut it. She cut the cake at around 1pm only to realise that the 1kg cake had around half kg of a cream mound over it and after taking the first bite she claimed she did not want to eat it. When we all tasted it, it tasted...

Hello team,

On 15th december 2019, my wife had ordered the half kg cake from bakino for my birthday. We open the cake at midnight in front of our guests, we served the cake and when we taste it, cake base was very hard and it was simply coated with the sugar, we throw the served cake and half cake is still in my fridge. I logged the complain with bakino and after many time discussion they agreed cake was not good and they...