Baskin Robbins
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Baskin Robbins Complaints & Reviews

S
Shravika Jain
Apr 17, 2023
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Bill not received

Address: Baskin Robbins, Nucleus mall, Ranchi, Jharkhand

On asking multiple times too, i did not receive a bill....
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J
Jayti Garg
Aug 12, 2022
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Bill issue

I went to the baskin robins which is in prime in Rajpura. I didn’t receive a bill and they asked for the money.We talked to him about this but he didn’t do anything as it was written there if you don’t receive a bill its free....
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H
Hema vinay
from Bengaluru, Karnataka
May 29, 2022
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Mount Everest Sundae at Balagere Bangalore Store

Website: Www.baskinrobbinsindia.com

We had a pathetic experience at Baskin robbins, Balagere, Bangalore store, we ordered Mount Everest Sundae seeing the display outside the store, but it turned out to be a nightmare, it was nothing but just a 3 scoops of basic ice creams no dressing, no sauce & no toppings & taste was pathetic & the wafer was stale, when we comaplained the staff he rudely told this is how it is, he is very mannerless & dirty, no hygiene maintained, he made...
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A
Ananya Kakoti
Apr 16, 2022
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Icecream not as supposed to be

Hi, I ordered a black currant icecream and I got one full of raisins and not black currants!!...
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H
Harris Babu Varghese
from Paravur, Kerala
May 29, 2020
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regarding quantity and packaging

Address: Baskin Robbins, Tristar Ventures, Allied Tower, St Thomas College Rd, East Fort, Thrissur, Kerala 680005

I ordered a 'belgian bliss' (450 ml, for rs. 410 thru' zomato) from baskin robbins, east fort, thrissur, kerala, india on 29th may 2020, 9:50 pm. I got the item in a cheap plastic container that can't even contain 200ml. I've never seen baskin robbins delivering their food in such packaging during the many times i've ordered.

The quantity of the item i received was not even 150ml (Photos attached), it was mediocre! They didn't...
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R
rohan 6237
from Udaipur, Rajasthan
Mar 14, 2016
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Fraud at ice cream parlour of baskin robbins

Address: Udaipur, Rajasthan, 313002
Website: www.baskinrobbinsindia.com

On 9mar2016 at baskin robbins stall at celebration mall udaipr
i purchase icream its cost of subtotal 122.00 but as total they charge 140rupess
my bill number 9108 time 04:54...
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Address: Hyderabad, Andhra Pradesh

Fell sick eating at Baskin Robbins. Staff are very dirty and hygiene is very poor! Dirty Staff! Poor Hygiene! If you wanna fall sick, visit Baskin Robbins. You wanna take ice cream cones from their toilet visited hands? then visit baskin robbins! Disgusting staff! Poor customer service! They will serve u s, .t and u wudn't even knw it!  Their hands are sometimes in their ears, nose and u knw wot! Ice cream buckets and cones are dirtiest!...
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S
Sid Sid
Jan 26, 2015
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FELL SICK EATING THIS ! POOR HYGIENE !

Address: Hyderabad, Andhra Pradesh

Dirty Staff! Poor Hygiene! If you wanna fall sick, visit Baskin Robbins. You wanna take ice cream cones from their toilet visited hands? then visit baskin robbins! Disgusting staff! Poor customer service! They will serve u s**t and u wudn't even knw it!  Their hands are sometimes in their ears, nose and u knw wot! Ice cream buckets and cones are dirtiest! dirty filthy scoundre*s! they are coughing and sneezing into ice cream freezers..as*****s!...
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D
Danehru
from Bengaluru, Karnataka
Jan 8, 2015
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Review on Baskin Robbins franchise

The business format is not that a happier one. Though the brand claims 'we make people happy'. Isnt it better to keep your family happy and then get to the people. Many have lost money and time and few have succeeded. Especially if it is a mall the success rate seems to be high. The stand alone parlors are not doing great, technically one will have to undergo losses for 5-6 months (winters & rains) and you will have to cover them...
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A
abk638
from Anand, Gujarat
Jun 16, 2014
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Violent behavior

Address: Bangalore, Karnataka

A violent and the worst expected behavior by the working staff who treated us like servants- not even considering the presence of girls at the place. The location of the outlet: Near CMRIT college, Kundanahali Colony, Near AECS layout, Bangalore, Karnataka.

We would recommend to eat any damn icecream but BR. If this is what you have to tolerate on dropping few drops on the floor!!!

We were literally given broom...
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A
AshishSandilya
from Bengaluru, Karnataka
Dec 31, 2012
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Extra charge and misbehaviour

Address: Bangalore, Karnataka

I am a regular customer of Baskin Robbins. On Sunday 30th DEC 2012 I visited a nearest Baskin Robbins shop to my house owned by 'Fateh Marketing' at 613, 80 feet road, Koramangala 6th block, Bangalore-95, Karnataka. I have ordered 'Fruit Overload', 'Cotton county' and 'Lichy sweet swirl', one medium scoop each with cone.
First they said my bill amount is 420, 100 Rs each for 3 medium ice cream...
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K
kaustuvkalita2004
from Delhi, Delhi
May 22, 2012
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Bad customer treatment

Address: Sonitpur, Assam

I have had a really bad experience at Baskin Robins franchise, Durga Mistanna Bhandar, N C Road. its a newly opened outlet. i went there was having my favourite ice cream with my girlfriend. the girl who was sitting at the shop suddenly behaved rudely when I asked for a chair. I wanted get out of the shop and paid the money. She didnt have change of 5 rs and gave me eclairs. I refused to take it. She started shouting and asked me to bring...
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R
rajatrachar
from Ernakulam, Kerala
May 10, 2011
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Bad Customer Service

Address: Bangalore, Karnataka

I was a regular visitor to the Baskin Robbins Outlet at Jayanagar 4th Block. On a Saturday, I had visited to pick up my usual order (4 scoops of Dark Chocolate with hot chocolate sauce in two cups). During the billing, I produced a coupon which entitled me a free scoop for a purchase of over Rs. 100. The agent started giving me a cold shoulder looking at the coupon. On inquiring the offer, he said i have to choose two more scoops and it is...
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