Bigc Mobiles
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Bigc Mobiles Complaints & Reviews

S
sravank1
from Delhi, Delhi
Feb 15, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Double payment and refund unresponsive

Address:Nalgonda

I have purchased 128gb SD card from BigC mobile store, in Nalgonda on 30th Jan'22. Initially, I tried to make the payment via UPI through Amazon Pay, which showed as pending, and the store person said it will be returned to my bank account automatically and hence I paid via my debit card again.

I have approached the Amazon CC for the refund and they confirmed that the payment is successful and I need to contact the bank...
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S
sravank1
from Delhi, Delhi
Feb 15, 2022
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Double payment and Refund

Address:Nalgonda

I have purchased 128gb SD card from BigC mobile store, in Nalgonda on 30th Jan'22. Initially, I tried to make the payment via UPI through Amazon Pay, which showed as pending, and the store person said it will be returned to my bank account automatically and hence I paid via my debit card again.

I have approached the Amazon CC for the refund and they confirmed that the payment is successful and I need to contact the bank for...
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chandra shekhar.Tummala
from Hyderabad, Telangana
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Mobile servicing not providing

Address:500064

I have purchased lenovo a1000 mobile from dilshuknagar branch bigc show room and i have taken insurance for that mobile

Unfortunatly my mobile got damaged so

1). I have visited tarnaka service centre they said visit branch it self
2). Again i have visited branch they said to visit lic office
3). Again i visited lic office they said big c people given wrong bill like mentioned emi number is wrong...
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A
akhilt
from Chennai, Tamil Nadu
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RE:Service of mobile

Address:500081
Website:www.bigcmobiles.in

I gave Samsung galaxy s5 mobile for repair on 23-nov-15 . they told me that they will do the service with 15 days and return the product to me. but they even dont know the status after 15 days. they even didnt try to know the status of the mobile....
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S
shankargupta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Andhra Pradesh

Hello,This is Shankar from Hyderabad.
I bought 2 Huawei mobiles and one 100 Rps tata indicom voucher at Big C Mobileswhich is located in Balkampet, which is near to Ameerpet,Hyderabad.They had given me the expired voucher, i didnt seen at that time..While trying to recharge the card given by BigC mobiles, it is saying Invalid card and the card is expired.I tried to inform to the store manager and he talked very rashly and he told it...
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C
cust78
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bigc Cunning business

Dear Readers,



On 14/02/2010, I went to Bigc Show room, KPHB to purchase a mobile. I asked the sales guys to show me nokia basic models. I am about to buy Nokia FM Music phone. That cunning sales guy showed me Celkon 567 piece and all its feature. At the first look, every body likes the phone. I bought that for Rs 3100. Sales guy told meif you get any problem, you have to contact celkon support people ([protected])....
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jay_lalitha
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY BAD CUSTOMER SERVICE

I have given my mobile for servicing in a service centre and the service centre executive has informed that the mobile will be delivered in 3 working days and I will get a call from them regarding the problem with the mobile. I have waited for 3 days and i didn't get any call on the third day, i have visited the Bigc service centre and it was on saturday and the executive at the service centre told me to come on monday. I have visted...
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Karthik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor customer support - worst product

4 months back, we have bought C-Tel mobile from BigC at Habsiguda. They told us that it is from Big-C and we guarantee for the product and we are responsible for any services.

I have faced many issues and I have given for service four times so far.
Service people are taking minimum one week to 10 days.

Recently I have given for service in a dead condition on 2/Sep/2009. They told so many reasons without...
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