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Boult Complaints & Reviews

R
Rahul m 88
from Virajpet, Karnataka
Aug 23, 2023
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Website: www.boultaudio.com

Hi i have buyed a boult z35 earbuds from Flipkart.. and one side of the bud was not working and I sent it to service in Delhi.. after receiving the product they sent me this message..👇
Dear Rahul m,

Hello from Boult Audio!

This notification is for partial product received at Boult Audio's service center. The product mentioned in the AWB number null is Z35 Sunset grey. Hence, please send us the complete product (except USB cable & cushions) to process the ticket further.

Note: The complete product should reach us within the next 7 days, failing which the Ticket ID: 01051741 will be closed from our end. For any further assistance.

i have corriered it properly with the charging case and buds and the original box.. but now they are informing this.. so please give me a solution for this issue
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    S
    Santoshobha
    from Pune, Maharashtra
    Jul 10, 2023
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    Address: New Delhi

    I have purchased this product on Flipkart last month and since last month it has been replaced 4 times in this while and I am still facing problems with the watch this time the watch is working but the display is blank and in previous cases many more problems were faced like this and as the assured battery life of your watch is 7 days but mine does not even last for a day it's steps counter does not even work well.And every time for replacement I need to courier the watch to the company and pay that charges my self and it's still not paid the money to me as the promised.And the delivery charges are approx 400-500 rupees and the company claims a 100 rupees and even it is still not transferred to me and there's no reply on the mail only bot generated mail's are sent and even if I request for refund they still replace me the watch again and it's always faulty product.
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      Z
      Zaman ansari
      Jan 7, 2023
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      Suddenly my boult audio airbass voice quality got decreased and the touch button not working. And the voice got low.
      Its been only 5-6 month i have bought this wireless earbuds.
      It sucks sometimes it get disconnected automatically and then reconnect.
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        M
        Medisetti rama chakraprasad
        Aug 12, 2022
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        Battery and buds not connected to device
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          A
          Akshaykumars
          from Varanasi, Uttar Pradesh
          Aug 6, 2022
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          Headset mic is not working
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            A
            ashok_prabhakar
            Jul 27, 2022
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            Dear Team,

            I regret purchasing your product after having a very bad experience with your customer service.

            I purchased a Boult neck band earphones online in June and within a month time I had problems as battery was draining soon and the left side piece was not working. I approached you authorised service centre on July 12, and after investigation they placed a replacement request where they assured to get it on 5 working days. Case ID JCHN[protected].

            After a week, since there is no response from your end, i contacted your customer service and they said we escalated the case and it will be shipped and I will receive it in a week time. They also shared a reference number and while tracking it, it says invalid tracking I'd. So they have shared a name sake I'd. Still I thought it's a system issue and waited for week.

            Since there is no update after a week, i again contacted the customer service and they again said that it will escalated and I will receive a new reference number, which means the product is not shipped yet. When I asked on why it was not shipped earlier, there is no proper response and they said they will ship it now and they cut the call abruptly which is unprofessional.

            So do you expect your customers to buy your product and suffer like this. Actually you haven't given me a product rather you are holding my money. I need a proper response and if i don't get it, I am planning to share all the call recording and details to media and consumer court for the same which I believe you would not like or expect.

            You can get all the details from my mail id or case number
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              D
              Dipu@0901
              from Jodhpur, Rajasthan
              Jul 23, 2022
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              I bought boult audio xpods few months back, which is still in warranty period, from which the sound issue is coming, the speaker on the right side is giving little sound and the speaker on the left side is giving a little less sound, which is Very less than before, as well as the battery backup is much less than before, about 1 hour only.

              I am sending Xpods photo. So that it is easy for you to understand. Hope you will solve this problem.

              Order Date : 16 Feb. 2022
              Invoice Date : 21 Feb., 2022
              Order I'd : OD[protected]
              Invoice No : #FAH8E[protected]
              Aug 02, 2022
              Updated by Dipu@0901
              Please solve as soon as possible.
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                T
                Tanay Gadilkar
                May 18, 2022
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                Address: Palve khurd

                Headphone one side is not working
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                  N
                  Nisha 2002
                  May 13, 2022
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                  I purchased boult audio combuds recently . And the right side earbud is not working .
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                    R
                    rishadptrsd
                    from Kozhikode, Kerala
                    Dec 25, 2021
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                    Boult Audio BassBuds X1 onebear is not working. It has warranty of 1 year. I have purchased it on amzon on 4or 5 months ago. What can i do.
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                      B
                      bhardwajdarsh
                      from Palwal, Haryana
                      Nov 9, 2021
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                      Address: H No. 404 B Krishna Colony Railway Road

                      I purchased boult earbuds for better phone calling but when i call someone voice connectivity is worst
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                        R
                        rohitk40937
                        Oct 15, 2021
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                        Address: Basmandih

                        Left side is good sound but right side is not good
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                          I
                          Ipsita Ghosal
                          Oct 4, 2021
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                          Address: Kalyanpur, Badu Bazar

                          Its neither switching on nor charging
                          Please do take some steps...
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                            A
                            ABARAR ANSARI
                            Jul 2, 2021
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                            Noy charging Boult audio probass curve neckband Bluetooth Headset
                            Battery is not working 30min
                            Jul 02, 2021
                            Updated by ABARAR ANSARI
                            My Bluetooth is not charging
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                              S
                              Sabya Sachi Banchhor
                              from Delhi, Delhi
                              Jan 11, 2021
                              Resolved
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                              Resolved

                              Address: Scb medical college Cuttack Rdc campus mri center cuttack
                              Website: Rt side ear phone not working.

                              Rt side ear phone not working.
                              +1 photos
                              Jan 11, 2021
                              Complaint marked as Resolved 
                              Rt side ear phone not working
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                                7489273580
                                from Powai, Maharashtra
                                Nov 12, 2020
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                                Address: Pooth road trivni garden ke pas ambah

                                No open and close bluetooth and light always open mix
                                +1 photos
                                Jul 20, 2021
                                Updated by 7489273580
                                My bluetooth battery is not working properly. and it is not charging.

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                                  A
                                  arun2804
                                  Nov 9, 2020
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                                  Address: city sihora jabalpur Jawala mukhi mandi pin code 483225 Landmark - post office gali House koshal.p dubey
                                  Website: Bohot audio.com

                                  28 ko headphone delivered huaa and[protected] ko band ho gaya
                                  Current address - city sihora jabalpur
                                  Jawala mukhi mandi pin code 483225
                                  Landmark - post office gali
                                  House koshal.p dubey
                                  +1 photos
                                  Nov 09, 2020
                                  Updated by arun2804
                                  How much tym take to solve my problem plz tak immediately action for this

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                                    A
                                    Akash Adithya
                                    Sep 22, 2020
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                                    Purchased boult airbase freepods. The right site is not working from the date of purchase on flipkart when i go to write camplaint, there is no product name of product i purchased that is boult airbass freepods. And warrenty registration also there no this product name. I want replacement pls answer, iam not getting any response from your side
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                                      H
                                      harshit m 22082006
                                      Aug 2, 2020
                                      Resolved
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                                      Resolved

                                      Address: 44 Sai Kripa Colony Rau Indore Madhya Pradesh

                                      Purchased brand new boult headphone
                                      Within a month the headband from one side got torn due to poor plastic quality
                                      The other one also got torn I am working from and need to work through headphone. So got these but it's of no use as the headphone is not available in the market .I can't buy a new so kindly repair it asap or provide the headband I am having the bill as well the warranty card with me
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I complaint 1 week ago but the company is not listening the complaint and not a single answer is not comed.
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                                        N
                                        Nitesh k verma
                                        Jul 31, 2020
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                                        Address: 473 Nand lal jhuggi Gopal pur mukharjee nagar.delhi 110009
                                        Website: Boult (Amazon )

                                        I have brought boult earphon from Amazon website and it has 1 year warranty but within in 20 days one side stop to working now I want that it should be repair or replace as soon as possible
                                        +1 photos
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                                          J
                                          jothiraghu
                                          Jun 11, 2020
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                                          Address: visakhapatnam

                                          Sir/ mam

                                          My boult audio probass curve neckband is not working. It is not getting charged and switched on. I bought september 2019
                                          +1 photos
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                                            A
                                            ap0007
                                            Jan 14, 2020
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                                            Hey i had purchased boult wireless earphone but after using it for 2 months i started experiencing low sound and bluetooth automatically get disconnected/or pause the current song while playing in background.
                                            Also recently i had experienced that my headphone is not connecting my device even headphone is working absolutely fine and lights are blinking and ai responding whether it is turned on or off.
                                            My device is not damaged at all from any where also its all parts are intact and without any single scratch.
                                            If possible i am looking for exchange if repair is not possible.

                                            My headphone in not working since 12/01/2020.
                                            I had purchased the same on 03/09/2019.

                                            My contact no. Is -[protected]
                                            +2 photos
                                            I have purchase Boult Audio Bass Buds Storm Wired Headset with Mic dated 20/09/2019, but at present earphone not working. Please resolve this issue ASAP. My Earphone bill no is OD[protected] thru Flipkart.
                                            This earphone Warranty 1 year.

                                            boult curve probass - Comment #3640965 - Image #0
                                            I used boult audio Q9 since from October but now i faced some problem, power key not working also colsed automatically. I was but from Amazon on 3rd oct by saller - Appario Retail Private Ltd. Order number[protected] pls solve asap.

                                            Thank you
                                            Manish kumar
                                            [protected]
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                                              P
                                              Prashant4640
                                              Jan 1, 2020
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                                              Address: Newajganj Napier colony, Lucknow, Uttar Pradesh, 226003
                                              Website: Www.boult.com

                                              One side earphone is not working still under warranty. Its pathetic to see such bad issues with a product of worth 3499. And its kind o[censored]nprofessional service that i need to ship product on my own and bears the expenses as well.
                                              This seems way to bad after investing this amount on a product and what u get is cheap product and cheap service and warranty support.
                                              Kindly help me in replacing my wirely earphone i. E. Boult pro bass curve.
                                              The product suddenly not working. What happened with the product i didn't understand. please replace it by warrenty
                                              The connectivity of Bluetooth with the Boult flex Q 12 is is not good.
                                              The sound of the left side of headphones is low.
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                                                I
                                                Ipd09
                                                from Delhi, Delhi
                                                Nov 2, 2019
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                                                Address: Jamnagar, Gujarat, 110071
                                                Website: boult.freshdesk.com/support/tickets/43538#

                                                So my earphone's (Boult probass muse) lest side stopped working! No audio is coming out from that side! I filed a complaint against same on there website but till now the ticket has not been processed and also the costumer care had not reverted back through any medium!
                                                The product is still in the warranty period! I bought it through amazon!
                                                Also now they are not showing the same product on amazon!!
                                                I just want my earphone to get replaced!
                                                I brought the new boult earphone only before 6 months but its already not working and the right bud is not audible..its not even halfmark in the warranty period..its still in the warranty period..so may i get it replaced as soon as possible..

                                                left side of my boult muse earphone has stopped working! - Comment #3641008 - Image #0
                                                Kiran S Patil 6's reply, Feb 3, 2020
                                                The earphone is corrupt and its not audible on the right side..its still in the warranty period..may i get it replaced
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                                                  S
                                                  Swapi Vishwa
                                                  from Mumbai, Maharashtra
                                                  Oct 30, 2019
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                                                  Address: shubh laabh sarees shop tilak chouk mane rode vidisha, Vidisha, Madhya Pradesh, 464001
                                                  Website: amezone

                                                  This product is not working properly i m not using tha product because the eyerphone is not working charge and to connect tha phone and whit to 1 min and automatically disconnectid and i m no use the product so u r repair tha devise or change the eyerphone and this product is charge and red light and wait 30 min and blue light so not full charge and not working
                                                  +1 photos
                                                  Oct 30, 2019
                                                  Updated by Swapi Vishwa
                                                  This product is not working properly i m not using tha product because the eyerphone is not working charge and to connect tha phone and whit to 1 min and automatically disconnectid and i m no use the product so u r repair tha devise or change the eyerphone and this product is charge and red light and wait 30 min and blue light so not full charge and not working

                                                  Oct 30, 2019
                                                  Updated by Swapi Vishwa
                                                  This product is not working properly i m not using tha product because the eyerphone is not working charge and to connect tha phone and whit to 1 min and automatically disconnectid and i m no use the product so u r repair tha devise or change the eyerphone and this product is charge and red light and wait 30 min and blue light so not full charge and not working

                                                  Press volume button off blutooth.. Disconnect volume button
                                                  I purchased boult wireless earphone 1 month ago and it's power button is not working now in only one month. Boult service shop is not in my town so I want them to repair my earphone as it's only 1 month
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                                                    B
                                                    Being Weird
                                                    from Delhi, Delhi
                                                    Oct 22, 2019
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                                                    Address: Mumbai City, Maharashtra, 4000706

                                                    I purchased my boult bluetooth earphones from amazon not even one month back on 29th september 2019 and the earphones have stopped working. The bluetooth is not switching on. I still have the warranty card for it but there’s no shop to go and exchange from.
                                                    I need either an exchange or refund of my amount.
                                                    I still have the warranty card for the earphones.
                                                    I have purchased boult Boost Bluetooth headphone one month back. The power has stopped working all of a sudden. There is nk customer service as such. Please provide support immediately.
                                                    It's not working. neither it can be charged nor it can be switched on.
                                                    Actually I have bought Boult audio pro bass curve on Oct 14 2019in Flipkart, it was good earphone but later mic is not working properly, no one can ear my voice at phone calls and now the mic is not at working
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                                                      Yoganandhar Raghu
                                                      from Mangalore, Karnataka
                                                      Oct 22, 2019
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                                                      Address: Bangalore, Karnataka, 560067

                                                      I have bought "boult audio probass curve neckband wireless bluetooth in-ear earphones with mic (Black) from amazon on 06.05.2019. Left ear of the headphone is not working properly. It is still in it's warranty period. I want my headphone to be repaired or replaced immediately.
                                                      Invoice number: sccc-134333
                                                      Invoice date : 07.05.2019
                                                      Contact email : [protected]@gmail.com
                                                      Bluetooth connecting problem please replacement
                                                      On off button not working
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                                                        Rajesh narina
                                                        from Delhi, Delhi
                                                        Oct 14, 2019
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                                                        Address: Plot no 43, Umanagar colony,newbowenpally, Hyderabad, Andhra Pradesh, 500011
                                                        Website: Boult

                                                        Hii boult team, i have purchased boult tastebuds xi in earphones at amazon and my right headset stopped working i have warranty and bill with me. I want to have it replaced and refund my money back. When i spoke to amazon customer service agents they've told to contact your team since the product is under warranty i need a response on this as soon as possible.
                                                        I cant on my earphone boult bluetooth curve i didnt know why but it is not charging and not power on
                                                        I buyed it from flipkart after 1 month it is not turning on neither charging
                                                        The bluetooth earphone not charging properly and not switch on.I was buying it on 01.09.2019. Its only one month.its showing problem after buing of 5 days.so please replace this product.
                                                        Sandeep Tarenia's reply, Oct 29, 2019
                                                        Sorry i was buying it on 01.10.2019.
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                                                          Surajjha
                                                          from Gurgaon, Haryana
                                                          Jul 29, 2019
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                                                          Address: 387 A chauhan mohalla madanpur khadar sarita vihar new delhi 110076, New Delhi, Delhi

                                                          I ordered about audio wireless earphone from amazon and i received a product which is not working properly so i need a replacement as soon as possible and i am so unsatisfied with product sir right ear phone not working. It is a neckband wireless ear phone which is under warranty. I bought from on line amazon my address is 387 madanpur khadar new delhi 76 contact no [protected]. So please replace as soon as possible.
                                                          Press volume button off blutooth.. Disconnect volume button
                                                          Aman royalboy's reply, Oct 25, 2019
                                                          Not working power button. One side earphone not working
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                                                            Sureshsure93
                                                            from Mumbai, Maharashtra
                                                            Jul 28, 2019
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                                                            Address: Thavarekere, Bangalore, Karnataka, 560029

                                                            Earphone is not working and not getting on actually i had bought 1 week before it's not working pls checks and replace it immediately
                                                            Every time like this it happens to everyone as it happens to my friend in the same manner
                                                            Why ur product is getting worse by day by day
                                                            Pls check and replace it.. I think u should be very careful about the service and replacements
                                                            Left side Head set not working
                                                            Left side Head set not working
                                                            Left side Head set not working
                                                            I have bought boult airbass twinpods and right earbud isn't working and only red light for charging is glowing.i tried turn them on but it isn't turning on. I bought it for 2000rs date I bought it on 30 September . I have bought it from amazon.in and I want a replacement for it asap.

                                                            earphone is not working - Comment #3559218 - Image #0
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