Box 8 Complaints & Reviews

3rd class service I order a food on 5th NO at 10.30 at night as I was going to stay in office for longer time. I waited for 11.30 which is more than your promise delivery time. After that your delivery boy called and said that he goes back to the store just because he did not got the address. Is this a kind of service you offer ? Can't he call and ask for any landmark or something? Many people in my office and friend circle order food...

First of all they do not have qualified and educated people in Coustomer order services.They take longer than they commit to deliver.Unki har item ek toh Cabbage hai aur if you request them to don't put the Same they don't bother about customer choices .Agar replace karna ko keh do phone par bolte hai bas 25 min Mai deliver Ho jaega but woh kabhi nahi hoga. Worst Experience I ever had....

38 mins or its free..!! Placed the order at 20:14 today and when i patiently wait till 21:30 which for sure is not 38 mins all i get to hear is we have systems down and we have not punched your order..is it a joke?? And to add to it they say we'll dispatch your order in next 15 mins..really?? You guys better shut down..!!...

I had ordered with BOX 8 on Sept 25, 2015 on the website .Total cost Rs. 454 and amount paid Rs.268.00 after discount. I got order confirmation. With ID ZPQCTC. After 10 minutes, I got a call saying that one item is not available. I modified the order and again I got a call that one of the items is not available and I cancelled the order and I was promised that the amount will be credited to my account in 4- 5 days.. During the last three...

I ordered chicken tikka biryani and i font a piece of plastic, I call in customer care but they are not supporting they told me to send a mail, i sent a mail but got no reply, then I call at local branch which is in veera desai near azad nagar metro and branch's supervisor td me we will deliever new one in 15 mins and they deliever it after 90 mins, staff is also annoying plz don't order from box8 and if you want to try ate carefully their...

Don't get boxed in by hunger, get boxed in by metal nails!! I placed an order at Box8 on 3rd october. Although my experience has not been that good with Box8, as previously I ordered butter chicken and what I received was a totally leaked out meal. So I sent them back to get a new one which came very late. This was still acceptable! But today when I ordered a box8 meal, expecting it to be delicious(as the previous one was), had some bites...

I am regret to tell you that the experience which I have been thru today is the worst experience with box8. My open suggestion to BOX8 is to keep their commitments and stick to them (if do) otherwise don't play with people's sentiments. If you are sending messages to make an order till 01:00 AM then It's your integrity to follow the diligence. Your employees are behaving like lethargic goons who don't even think about the conditions of your...

This is the worst food outlet ever. Today on 6th September, i wanted to celebrate my mom's birthday. I have ordered food from Box8 at 8.53 PM. Its 11.07 PM now, still the food isn't here. These people are extremely careless. These people are smart enough to not to provide their local branch number. They provide same phone number for all branches, which a damn automated call. You need to wait for freakin 5 min to talk with their call centre...

The meal I ordered was Chicken Maharaja. I have had this before. As per the website menu it clearly says 4 types of chicken. Instead I got a meal with 2 types. On checking I came to know, my bill was 250 and meal i got was worth 198. Its not about money but cheating. Their executives were rude and used uncivilized language. They were teaching me what all comes in the meal. Using language used by slum dwellers. Its sad that such fast growing...

I have placed an order to BOX 8 at 10:45pm on 30th August, 2015 ( Order no. was 255883) at Thakur village outlet. I have waited till 1:30 AM but not received my order. In between these hrs. i have called thrice & got the information, delivery boy is reaching in 10 mins but no body reached. First time in my life i have seen such kind of pathetic service. I was not having any other food option at 1:30am. How we can take action against them...

We had ordered in bulk on saturday 11th July and the amount was 1172/- the delivery Boy (Shehzad shaikh) have not provided the bill copy, same day we had called up for the bill and female said over the phone that they would be sending it immediatly but no one responded after that, we are doing continuously follow up for a bill and finally today they said that the outlet is closed and i have to wait for 3-4 days for a bill copy and when i...

I ordered from Box8 on a Tuesday. They have an offer of Buy one Get one free if we order from Food Panda. They did not give me anything free. When I called their customer care helpline they arrogantly rejected my claim to get my free items. This happened for 2 of my orders....

Its a disgrace that they make fake promises to deliver your order under 38 minutes or its free. Don;t believe them. They end up making excuses that they had some problem or other and its not the first time I'm experiencing this. It took them more than an hour to have our order delivered....

It was around 2pm today (07/05/2014) I along with one of my friend happened to visit the newly opened place called “BOX8” as we were running out of time we planned to have a quick meal and proceed for our work. We reached a petrol pump on Andheri Kurla road where we parked our car and climbed upstairs to reach the new outlet of “BOX8”. My friend preferred to eat vegetarian and I preferred to eat non-veg. We ordered for rice base along...

The BOX8 are charging Rs. 45 for Sprite 600ml Pearl Pet bottle. This is well above the MRP and the bottle does not have an indication of Special Packaging on it. This contradicts with the Consumer Goods Act. Also, the bottle does not contain an indication of Date of Packaging, which can be considered as indication o[censored]nfit for use....