British Airways Complaints & Reviews

I booked 2 two way tickets from Hyderabad to Montreal(Canada) via London(HEATHROW) for 4, 91, 368 rupees with booking id:NN2F1DUBN8BZ6V288313, ETICKET numbers:125-[protected] and 125-[protected], PNR number is NDNMYM through MakeMyTrip. The onward journey is on 9th July 2022, and the return journey is on 12th Jan 2023. The return journey flight is delayed by more than 24 hours we were told that we will get full refund as per the British airways...

Flight delay of more than 2 hours on British Airways flight number BA 0833 from Dublin- London Heathrow and BA0119 from London to Bangalore on 10th December with PNR: KQBAUN resulted in missing of connecting flight. I understand that sometimes delays are unavoidable, however, the length of the delay was unacceptable and I believe that I am entitled for a free reschedule of my return flight as it was the Airlines that caused my appointment...

Dear sir/madam,
I applied for a job at British Airways, after a few days i received an offer letter from British Airways via email regarding terms and conditions for the job. They asked for my documents for verification which i did, then the executives told me to apply for an aviation aerodrome clearence certificate followed by complete body medical checkup. I did apply for aviation aerodrome clearance certificate from a website they...

My account has been debited three times and it's a fraud. i am attaching the details. I booked the ticket and paid INR 198, 069.00 on 05/09/22 by british airways. today the money is again deducted A. 67374.00 B. 53549.00 C. 67374.00 by British A125...

I had booked a British airways flight on 14th of March and it costed about INR 1, 15, 568. Today, 21st March, another amount of INR 57, 784 was deducted under the narration MPS_MCDMDU_BRITISH_5699_3/15/2. I did not initiate this payment. I haven't saved my card details on the british airways site. I want to understand how was this payment approved and want a refund asap...

Good evening sir / Madam,

I'm k Sailaja from Telangana having my numbers - [protected] and (mail id - [protected]@gmail.com). I'm searching for job and I posted my profile in shine. com After that I got a call from the mobile number [protected] named as Ramanuj Sinha, saying that he is the representative of British Airways from Delhi, claiming that my resume was shortlisted from mentioned email i.e, britishairways British...

Almost lost my flight from turkey cause the team on the group it’s not trained according to new regulations to get back to UK. they didn’t had a clue that anybody with settled or pre settled status only needs the document the they use to register to get in back to the country. And it’s a shame that when asked to see the regulations they just said “no! I don’t need to read anything you can’t fly back” after 30min they ended calling...

They could board me from Swiss to India, but from India to Swiss they did not let me board, because I was going via London. On top of it, they told me I don't have documents to travel. If I don't have documents to travel, how Lufthansa could take me....

I had booked a British airways flight on 14th of august and it costed about 72, 031.00 Rs. Today, 17th Aug another amount of 64, 630.00 Rs was deducted under the narration MCTF[protected]XXXXXX4220 BRITISH A125 and 5, 242.00 Rs under the narration MCTF[protected]XXXXXX4220 BRITISH A125. I did not initiate this payment. I haven't saved my card details on the british airways site. I want to understand how was this payment approved and want...

Don't book with british airways i booked a ticket through british airways for my upcoming trip on 18th march'2020. Now, due to corona virus outbreak, government direction and company direction i have to cancel it. I am trying to contact them by all modes. Through website if you try to cancel it is directing to a number. Whenever calling the number it's getting automatocally dropped after sometime. I tried at least 50 times. If i contact through...

British airways is by far the worst in customer service and is doing nothing to help those customers impacted by the corona virus. They refuse to offer flight changes to anybody without charging $300 in service fees to change the flight. I am traveling with elderly parents not in the best of health and a small child and the rest of my trip has been cancelled due to this outbreak. They do not care about their clients. Only their bottom line....

Ba flight to london was cancelled and resulted almost after 2 days... I lost two days of my business hours resulting in several collateral damages.. Having cribbed ba, they accepted to pay a compensation of 600 pounds. But until now i have not received this compensation.. Umpteen number of reminders sent through their link had absolutely no response... Neither can we contact over phone since claim related topics are not answered. Please let...

Myself along with my wife traveled to India on 20th march 2019 by BA 35 of British Airways. .Both are senior citizens. we had requested for wheel chair assistance for my wife who can walk with much difficulties because of her knee pain. they asked us to wait at the lounge and took my wife to the Gate 63 by battery car (THN 39227) just 40 minute before the departure. As an attendant to her as she was in a position to have my assistant to get...

Hi,
I am reaching out today to apprise british airways about the unsatisfactory service i have received on a recent itinerary with booking reference m2h3nn. My primary complaint is about the airport staff lying to me about my booking and also about british airways not keeping me abreast of the subsequent developments about my booking.

May 13, 2019:
When i reached jfk on may 13, 2019, all my document were verified...

Ba case reference 17427516
My son, an international student studying engineering in the united states had booked a premium economy ticket from new delhi to los angeles on 7th january. His connecting flight number ba283 from lhr to lax got canceled on 7th january 2018 for unknown reasons. He had to face a lot of physical discomforts & mental trauma.

1. While boarding the flight to london from delhi (Ba 142), he was not...

Dear sir/madam,

I am an indian citizen and i had booked a flight for two o[censored]s on british airways.com for a return trip from amsterdam to bangalore via uk to mumbai. (Ticket details attached)
Once i booked the ticket i had made a point that i called the british airways customer care (+[protected] ‎on wednesday, ‎august ‎2, ‎2017, around ‏‎12:25:12 pm and spoke to the personal and the conversation i...

Some goods where sent to me by the name candy tsui through the british airways parcel service, on this day 30th of may 2017. And she gave me the number to call +[protected]. So i give a call to that number to confirm if the goods has arrived nigeria, so the good news is that this number i called told me that the goods has arrived the country but it's in abuja. So i asked the man, that how can i get my in lagos.
So in his reply he...

I got an provisional offer letter from [protected]@englandmail.com
Please let me know is this genuine or not.

Attention: rahul praddeep sajeena,

We are glad to announce to you that, you qualify for designated job. We have decided to invite you as one of the employee to start work possibly with designation as: ground staff.

With respect to the expected time line british airways inc has mandated...

In Baggage Claim area it was found one of my suitcases was damaged during flight from LHR to BOM. It was brought to the notice of BA representative Ms. Vibisha at the BA counter opposite Belt # 10, she refused to entertain the complaint and asked me to go to BA website. There is no provision for complaints on their website. Hence I am making a complaint through your good offices....

Hi

I am writing in regards to a British airways and clear trip cheating matter. My parents bought British airways tickets from Delhi to toronto as I am pregnant and they wanted to be here to support me. Just before their travel date my grandmother had major heart attack so my father had to stay back and cancel the ticket. British airways promised to refund all taxes on the phone twice and now they are giving him a major run...

My husband (Piyush Pranay) and I, had a flight from Mumbai to Frankfurt via London on 11th of September 2015. On landing in Frankfurt on 11th evening, we found that my bag had went missing in London itself and had not arrived in Frankfurt. Due to this, our onward journey and bookings for Berlin stood cancelled as the bag contained all my clothes etc. critical for our journey. We arranged for cheap local stay (hostel) and bought some emergency...

I feel embarrassed to write this but this is how my experience with British Airways has been. I flew to US from Hyderabad last year July and my baggage was delayed for 3 days and when i received the baggage it was damaged. I have been interacting with the Customer service which is only available via reply option (via mail) on the site. Its been ages that I have submitted the claim documents in original; couriered and received by the team...

Please provide as much information as possible...I recently flew from Newark International Airport to Manchester via London Heathrow. The flight number was Aa/BA 6147 from Newark on 31st August 2013. I checked in at BA counter at Newark and confirmed my vegetarian meal was booked. It was booked. On flight when my meal came it was unpalatable,bland,just some boiled vegetables with a a tiny white sauce?cheese. The side salad had more salad...

I had booked two tickets for a return flight to Europe on 28th March 2013 and paid Rs 1,39,984.
The booking reference was 8U3SMZ.
Due to a change of plans I applied for a cancellation on 4th April 2013.
On 10th April I got a refund of Rs 63,842 into my credit card account. On checking with them I was told that this is the amount of refund for ONE ticket, after deducting the cancellation amount. I have been asking them...

It has been a pain with BA after my first ever US trip ended in a disaster at this point of time. Its been more than 2 months that i havent got my check in baggage which should be a responsibility with BA. I could easily blame Lufthansa or U.S Airways along with BA for not uniting my bag with me but i had six people travelling along with me who received their baggage through British airways (eventhough that was received a week later since...

Hi
I am currently living in Berlin, when I came to India by British airways, I did not any problem, but while taking the return flight to berlin, te officials at British airways counter stopped me and they told I will get not used trip money back, but it happened in may 2012 and its August now, they are not responding properly. I would suggest to not to use their service anymore. I lost 40000 rupees because of them.

Mangai...

My complaint against BRITISH AIRWAYS -

Dear Sir,

I regret to inform you that your customer service representatives in India provide false information while making a reservation and also do not stick to what they commit.

On 3rd Oct 2011 I booked a multi-city ticket through your telephone representative (PNR No. 69WILL and PNR No.69WLQU) from Mumbai - Chicago (via London), New York - London and London-Mumbai....

On July 19, 2011, we had booked a return flight for 5 members of our family,from Kolkata-Miami-Kolkata, onward journey October 1, 2011 and return on October 17, 2011, with British Airways, online booking service at Gurgaon over phone. Booking reference YGV3IX valid till July 23, 2011.

Today afternoon, BA agent in Gurgaon, Ms Bharti, split the booking into two to facilitate credit card booking. The new reference no.s given to...

My name is Lalit Khurana(M,26),resident of 3E-17 B.P., N.I.T. Faridabad, Harayana
As i got job on a cruise in America so thats why i was going to America to report their.
So i decide to go by British Airways.

My flight number is BA-142(Delhi-London) at 3 AM from I.G.I International Airport,
Delhi But because of bad wheather the flight got delayed by 11 Hrs. so the new timing was 12.30PM on 26th Flight...

I have travelled from London to hyderanad on 22nd Mar 2010 and arrived in Hyderabad on 23rd Mar 2010. I have checked 3 Bags and out of which 1 was damaged and another was delayed for 5 days and after I received the delayed bag it was also completely damaged. I have raised the regeistered the complained with the amount for shich I purchased those damaged bags in US. but I also mentioned them that I am not been able to find the same or...