Calcutta State Transport Corporation Complaints & Reviews

S31 bus not available from Silpara for past one hour. It is 11:38 am now. There are around 100 people standing in queue.

I am a regular passenger of AC 12 from Shapoorji, New Town to Dalhousie Square. After 6.30 pm I can hardly get the said bus . In the evening from 6.30 pm to 8.00 pm, no bus is found at Howrah Station. Sometimes no service of the said bus after 6.30 pm. As a result, we the daily passenger feel exhausted daily to return back home.

NBSTC — No reserved seats for handicapped

Bus of WBSRC no 9221(ticket no : 7738 printed bus no in ticket WB41 / C 9675), route Dhakhineswar to Naktal does not any reserved seats for handicapped.

I find no justification towards reservation of seats for ladies in public bus specially during office time.

I think in the olden days ladies are socially meant to stay at home. During that time they really faced problems when coming out in public. So at that time seat reservation for ladies was justified. But today the scenario has changed. Ladies had become advanced. They come out to earn their living on their own. Also the advancements of women in various sorts of sports like cricket, hockey, martial art, swimming, etc. invalidate the fact that ladies are physically weak than men. So they can also stand like men while traveling in a bus.

On the other side, the scenario has got more worse. Most of the ladies have developed bad mentality by virtue of the advantages they are empowered to take. Sometimes they harass old aged persons. Sometimes they occupy general seats even if the ladies seats are vacant. One day a young girl started arguing with an aged person to prove that he should vacate the seat for her for that was a ladies seat. So how that seat was ladies ? Just because a small sticker marked 'L' was stuck on the corner of the window pane just beside the seat. Actually 'L' meant the left side window panes. Actually all the left side panes were marked 'L'. Similarly 'R' was also there on all the right side window panes. She thought that if by any means she manage to take that seat she could comfortably travel home. Also that was not at all a seat. It was the elevated portion just above the front left wheel.

If we see other buses where there are no ladies seats, where seats are occupied according to first come first serve basis, there the situation is completely different. Gents as well as ladies get equal opportunities there, and sometimes, although rarely, seats are also offered to standing individuals by the seated persons especially to ladies. Also seats are offered to standing aged persons. That should be the actual scenario.

So there is not any justification for reserving seats for ladies in public transport especially in office time. However there should be seats reserved for physically challenged and senior citizens.

Regards,
Sandip
Bally

Dear Sandip,

The situation was based on a bus where the seat reservation for Ladies was present, so what should be done about reservation is not the topic of the issue, neither your views on reservation is asked by the State Government. So, the issue is of misbehavior and not maintaining the social behavior in a bus and should have the minimum knowledge of being gallant. Here, your pointing out the issue of reservation is nothing but your own inner grievance against women ( may be for your personal reasons).
Thanks & Best Regards,
Arpita

Dear Arpita,
I do not have any personal reason for commenting against ladies seat reservation. If I had, then I would have opted for some seats reserved for gents too. I have actually mentioned for equal opportunity for all.

Your mentioning of the countdown of the number of ladies seats indirectly shows that you are deserving ladies seats reservation so that you can enjoy the opportunity of getting seats by depriving others who are really meant to sit on that particular seat.

Unless otherwise anyone has used slang languages, I think that was not any misbehavior or harassment as you have mentioned. Seat reservation for ladies may be or may not be a government law -- I really don't know. I have also seen that there are not any ladies seats even in some government buses. But from the viewpoint of gents passenger, ladies seat reservation is unjustified and ladies has got addicted in enjoying the opportunity. So, only if you can show valid reasons that there should be reserved seats for ladies, then only it can be mentioned as misbehavior/harassment. What has happened to you is that, as if a passenger is arbitrarily choosing someone sitting, and telling him/her to vacate the seat.

Your mentioning of laughter of the conductor and protest by many gents passengers shows that you might have done the same thing like the girl I have mentioned in my previous post. It might be that you have seen any pattern, inscriptions, or any thing else and claiming that seat to be ladies seat.

I think conductors also have doubt whether ladies should be given priorities in acquiring seats or not. So it is better for them to keep silent.

Thanks,
Sandip,
Bally

Dear Sandip,
Firstly, you are not sure about the law, yet you are commenting on the issue, I appreciate your innocence on the subject of law but in that case your views will not be considered viable.

Secondly, We need judgement from a individual, who may be a Judge by profession too, who can think rationally with out taking anyone's side so that the judgement is not baised.And in your case you have already mentioned that "from the view point of gents passanger" which shows that you point of view is affected by biasness, hence you comment is a invalid comment in terms of law.
A court do not give value to a biased comment, it is only governed by law itself.

Thanks & Best Regards,
Arpita
Hooghly

Dear Arpita,
If my comments are biased, then I wouldn't have mentioned "equal opportunity for all". Instead I would have demanded reserved seats for gents also. On contrary to that your desires, complaints and demands are absolutely biased, because you deserve opportunities in favor of yourself(ladies) so that you can simply enjoy them.

Yes, you are right, I am not sure whether ladies seat reservation is really a government law. Because, I have not seen them on television or newspaper, didn't heard them on radio, didn't read them in the books. Only I have read in my childhood in the MORAL SCIENCE book that we should offer opportunities to aged, ill and physically disabled. Do the ladies fall among the above three categories? Obviously not. Can't the ladies stand? So why should there be seats in buses which are only meant for ladies.

Are you sure if it is a government law? If it is then it requires amendment. Please try to see it from your moral eye. It was valid and good in olden days when ladies were backward in society. Now they have become forward -- better to say over-forward by utilizing their extra social advantages. Sometimes they involve in immoral acts by utilizing them and men/boys become helpless in some situations. Please don't take it otherwise. I am not telling you also do so. Some do it.

Also it is to mention that I have seen no gents have ever claimed that a particular seat is not meant for ladies if it actually is. Only they protest whenever any lady comes and try to forcefully prove that a particular seat is a ladies seat as I have mentioned before in my previous posts. So how much valid is your complaint of misbehavior needs further clarification. So there might be some mistake with you.

Thanks,
Sandip,
Bally