Carrier AC Complaints & Reviews

Ac service complaintno receipt & no response
I had googled for carrier ac service and found contact number[protected] which claims to be a carrier ac service center. When i called to the number on 25/8/2019 lady received my call and registered my complaint and sent sms as below on same day from sms id called "md-bsmart"

I received a message stating carrier referring service technician rajesh [protected] with complaint...

Lodged a complaint of non cooling & frequent auto shut down of the ac problem yesterday, technician visited & advised refilling gas &servicing, did that, took the full payment rs 3250, confirmed the resolution of issue. Within an hr the issue reoccured, nothing got resolved, same problem still there. Highly frustrated...pls take immediate action. Also called the technician & informed the same immediately....

I have requested for ac repair under warranty 9 days ago but still it's pending. Your service partner babylon's staff very ill mannered. I have mentioned to complete this service before sunday but they are ignoring the phone call and today (Monday) also not giving appropriate answer. Babylon's staff sumit sharma with phone no: [protected] is very ill mannered and it's behavior towards customer is substandard......

I have request for ac service 5 days ago but still it's pending. Your service partner babylon's staff very ill mannered. I have mentioned to complete this service befor sunday but they are ignoring the phone call and today (Monday) also not giving appropriate answer. Babylon's staff rahul sharma with phone no.[protected] is very ill mannered and it's behavior towards customer is substandard....

Sir i have purchased a carrier 2 tn ac on 07 april 2019 from navrang audio video laxmi nagar, this ac was stop working by 22, or, 23 april. I have made a complaint twice, thrice times but on 3rd of may complaint was registered for replacement of product, and approval has declared for a new ac on 11 may 2019 but still we are dyeing in this summer without ac now i can't hold myself and i can't see my children in this summer without ac. I have...

I am jaydip koley, i purchased a carrier air conditioner from flipkart on 17th may. It was delivered on 24th may and installed on 29th may when giving demo the technician discover that the indoor unit motor is not working. The told me the inform carrier castomer care ther reached my home by 30th may but no one came. I booked a ticket against my damaged ac and the technician came on 31 and he also say the same thing and told me if you agree...

Dear sir/madam
Most humbly and regretfully i would like to inform you the following facts for your kind redressal as quick as possible.
That i purchased an carrier air conditioner 18k durafresh 3 star of 1.5 ton capacity from your authorized dealer gupta distributors at patia bhubaneswar on dated 16/10/2018.
Your installation team namely mr saroj kumar sahu (Mobile no.[protected]) along with another man did come to my...

Carrier ac service
Very bad experience after i purchase a carrier inverter ac. First it was delivered by great eastern trading company after 6 days in gruelling heat of summer in bengal and installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling carrier service and great eastern trading company chinsurah khadina more but all give false promises or excuses... It...

Good evening sir. I am a carrier customer. I had book 3rd free servicing through carrier customer care number 3 times. Every time they assured me that ac technician will contact me shortly. But no any response have been received till date. My customer ref no is[protected]. My ac no is[protected] and model is romania. This type of negligence may occur a bad impression in customer aspects. So i requested you to kindly look after my above mentioned...

Main gondia maharashtra se maine 7-8 din pehle ac 2 ac liya tha uske baad se mai daily call centre me call karta hu mujhe sirf ye bola jata h ki 24 hours me aap se technician contact karega par aisa kuch nai hua aaj tak mujhe na koi cal aya na koi massage maine jab se ac liya h tab se abhi tak nahi chalaya h call centre me error code (Po, pa) batane pe unka kehna ye hota h ki aisa koi code show nai kar raha h

Contact no-[protected],...

I bought a new 1.5 ton carrier AC last year and they are not providing service. I have called so many times but they are not responding. I have never seen such a bad service in any company ever. I just got reference no.[protected] but that too of no use. While purchasing from showroom Aditya Vision in Patna the salesman told so many times that it's service is the best in among all ACs but they lied to me....

Non - functioning of window ac
Reference transactions no[protected]

The ac was purchased in april 2017 and was under amc. The complaint was made on 17/06 regarding on non - cooling. The technician visited on 18/06 and diagnosed gas leakage. The ac was lifted from the home on 19/06 for gas re-flling. On 21/06, the persisted calling to customer care, it was informed that ac has been repaired and will be delivered...

Sir,
I have complaint 3 times ac service order but not service coming. and 3 times calls ac service customer service number but service not. And customer care no not satisfied answer.

so i have request solved this problem very fast ac service

Address: 74, patel park society, near ambaji temple, simadagam, surat, Gujarat

Mobile no : [protected]

Pin code: 395006...

Sir, we had bought this carrier ac from star marketing dhanbad
Day 1- this ac was not working. So, we complained about this. They came and solved the problem but we were not satisfied because ac was not cooling properly.
After one week, it was not working again. The ac was automatically being switch off. So, we complained about this faulty product and we requested to shopkeeper to change this carrier ac but they are not changing....

I have logged a compliant with carrier AC ref # 91194364 stating water leakage from the indoor unit as on 17th May 2014. Technician (Sundar Moorthy) came for visit informed that its due to gas leakage & promised to come back on next day to fix the problem. We have waited till 20th May 2014, however no one turned up for repairing the unit. We have called the carrier customer care, we have been informed that ticket raised for the...

i purchased one 1.5 window ac of carrier co. on 19.04.2010 it is not cooling properly imade comp on.17.5.2010 for the same and engg.ofco said ac working. onapl2012 again cooling problem imade comp. and this time co engg said gas leakage i made the payment for the same and on may 2013 again cooling problem i jmade comp and this again gas leakage i 2nd time make the paymentvide receipt no. 406 dt 14 05 2013. today again cooling problem i face...

From: C B Patel [mailto:[protected]@mtnl.net.in]
Sent: 03 May 2012 22:51
To: GP CAR Customer Support (Carrier India)
Cc: polr.[protected]@yahoo.com; manasi.[protected]@gmail.com
Subject: 1.0 Ton (s) Durakool Star Split AC Sl.No.[protected] make : Carrier

Dear Sir,
I have purchased above cited AC from M/S Kiran Electronics,3,Tasker House, R.M.Rd, Naupada, Thane ( T.No.[protected] on 27.05.2011 and...

hi i purchased carrier Window 1.5 tonnage gen x1 on 30/05/2007 with invoice no. 2149 at Khammam, sri srinivasa auto & general stores. 3 days back thermostat was failed and immediately informed to the above said dealer for arrangement of service person. simply he replier that is your headache. we are not responsible for that. In addition to this, once customer was purchased the item from you, you can't do any thing even in the warranty...

The carrier window A C is faulty in warranty period.The dealer has collected the A.C and has not returned the same even after 20 days .This is the quality of service carrier is giving in warranty period.The complain number booked in carrier is nagp0166 on 24 amy ,but not rectified the fault till today.
S.P.Mandal...

SIR,
I BOUGHT A CARRIER AC IN THE MONTH OF OCTOBER AND IS NOT BEEN ABLE TO USE IT TILL DATE.THE CARRIER PEOPLE ARE REALLY AVOIDING THEIR DUTY AND JUST SOLD ME A DEFECTED PRODUCT.THEY HAVE BEEN SERVICING MY PRODUCT MANY TIMES WITHOUT ANY USE.
THEY HAVE BEEN FILLING GAS AND REFILLING GAS MANY TIMES BUT THE PRODUCT IS REALLY DEFECTED.THEY HAVE ALREADY MADE MY MACHINE 2ND HAND ONLY.
I HOPE MY MONEY WILL BE REFUNDED AND I...

Hi,
I bought a Carrier DuraCool Plus Split AC on 16 July 2010 and it was delivered in my place without the GAS filled in a brand new outdoor unit.
The technician told that there might be a leak or gas must have not been filled in the unit and he refilled the gas and told to check for 3 months and now the AC is just running without any cooling effect.
Got the AC Gas filled in by Carrier Authorised service center - R.K.Services...

Hi,

From day one place purchasing order to Carrier Estrella Split AC (premium Model) we are facing problem with Carrier Service. So suggesting you to don't go
for this vendor as they didn't not care of customers.

My detail story as below,

1. I had make payment to Nikhil Comfort on 29th November, 2008 to book Carrier Estrella (premium) model. On booking day they assured that it...

I'm using carrier window AC. It display panel not working properly. Our Dealer "weather comfort engg. pvt ltd", Faridabad not giving proper service. They're making fool of customer and asking service charges for the same problem everytime. They charged 2000 for each visit in 4 times a month....

i have purchased carrier 1.5 split ac (durakool) on april 2010 from the begining it get water leakage into the room from indoor unit i gave complaint to carrier helpline they send some contract technicians but they could not rectify it kindly arrange to rectify it or to advice change the indoor unit immediately...

Very poor service
I have purchased Carrier window 1.5 ton AC from Aggarwal Elect. Home, Shahdara Delhi on 30 May 2009. and I have installed the AC at my Delhi house.I have lodged complaint on[protected]Carrier India helpline) many times they said team will visit but the next time I call they said that the team has resolved the problem as the service manager from Delhi may have send a wrong feedback and im locked complaimt 25th...

Sir,
I had purchased 1.5 tone window AC on 28.04.2009 from
Manoj Electronics,
Netaji Subash Marg,
Daryaganj,
New Delhi - 110002.

From 23.05.2010 my AC got some fault and stopped working.

I lodged the complaint on 24.05.2010 at 08.10 hrs.in carrier custmor care services and complaint no. is DEL 5482. I gave them a reminder on 25.05.2010 in the morning. After 48 hours of lodigng...

i m customer of your Window Ac . i was purchased a ac from your dealer in Rohtak(Goel Enterprises). last year. regarding a service of ac i do so many call of your dealer. bt yur dealer answer is the service person i will sent it to your house. still there is any service person come from dealer side. i m too much harassed . please do as early as possible....

I had purchased a carrier AC in the month of June 2009. However it was not functioning properly in the 1st month itself. I filled a complaint but no one from the company turned up. After several reminders i finally found out the number of the company's GM and called him and got the AC repaired. They however refused the replace the piece. Even today the AC is not functioning and the warranty is still not expired.I have made at least 20...

Dear Sir,

I was booked a carrier ac on 28th march 2010 at rani meyyammai hall. I chose sriram fnance for the easy installments. The counter staff commited me to deliver the ac on 30th march.


My bill no [protected].

30th march morning verification person came from sriram finance and verify all documents. He informed that his collection executives will collect the documents asap. br...

Carrier - Worst AC company

Clearly the worst customer care ever - Lagged the complaint on 13/mar , they did a shabby job after 1 week and made it worse ... 17 days since .... no action taken ( comp# chn0734) .

am calling every day - they say its escalated and will be resolved... buggers are taking no action.

worst of all they keep saying the std line we assure u best of service.. which is all...