Caseily Accessories
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Caseily Accessories Complaints & Reviews

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Yagneshpatel
Jun 21, 2022
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Address: Mumbai

There s a page called Caseily.in on instagram and also 2nd account name caseily.we . i orderd one phone case on 12th may 2022, its cost around 550rs . This guy making false promises to deliver my product now its been 40 days since i paid guy called khaisal rita . Its not picking up calls or not giving any reply regarding my order .please be aware do not order from that page they are FRAUD. Please do not order from them.
+4 photos
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    Dhananjay Khanna
    Jun 16, 2022
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    I ordered products from Caseily accessories (Khushal Rita) on 30th March 2022 who stated the products will be delivered in 1 week. However, 3 months later the products have not been delivered and the seller has stopped replying to messages and does not even answer the phone. Please do not order any products from this seller he is a scammer trying to scam money from the CUSTOMERs.
    This guy is a through and through ### Don’t be fooled and order anything from this [censored].
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      agniva banerjee
      Jun 14, 2022
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      Resolved

      Website: Caseily.in

      I don't it this will help me or not its been more than 7 months i have mo receive my products from this Kushal guy been chasing him since then but every time he is giving me that this week you will get but it never showed up if asking for refund your work is mot stuck for this it will genuinely will come no words just hope to get my refund of products my total amount is stuck for around 4000/- not refunding nor sending the articles pls help
      +4 photos
      Jun 16, 2022
      Complaint marked as Resolved 
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        agniva banerjee
        Jun 14, 2022
        Resolved
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        Resolved

        Website: Caseily Accessories

        Its been more than 7 months i haven't received my airtag/cover’S and the total cost of this is around 3800/- stil he is like it will come with in this week from past 7months, i dont know will this complaint help me in any way but trying because he sees msgs doesn't reply and after that says aha jayga
        +2 photos
        Jun 14, 2022
        Complaint marked as Resolved 
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          Tejas Bauskar
          May 26, 2022
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          Address: Mumbai

          It's a ### called khushal Rita...i ordered a case from him for 500 rs but he didn't sent it i told him to send courier number but he didn't...
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            Tejas Bauskar
            May 26, 2022
            Oct 14, 2023
            This thread was updated on Oct 14, 2023
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            Address: Mumbai
            Website: Caseily.in

            There is a ### named khushal Rita...i ordered a case from him of Rs 500...even after 4 weeks i have not recieved it...there is no actually proof that he runs a store because he says that he has a CUSTOMER CENTER for it from where the products are dispatched...
            Resolved
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              B
              brave soul
              May 19, 2022
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              I came across a webpage on instagram name caseily accessories With webpage www.caseily.in and number [protected]

              I followed the page and i liked the products and i asked for the price and option available for my iphone model
              After that i replied that i will order in a day or two and then the replies were full of abusive language. I did not like it. Before i reply to them they unfollow me and blocked me for texting even i sent a msg on their number

              I want them to realise the market strategy and not using such language
              +3 photos
              Lucky you. It's good that you didn't order anything otherwise would be stuck like most o[censored]s with our products not yet being delivered
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                S
                Sahil Harjai
                May 6, 2022
                Sep 29, 2023
                This thread was updated on Sep 29, 2023
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                Address: Maharashtra
                Website: [email protected]

                Maine 45 din pehle 2000 ke mob case liya tha caseliy accessrios se instagra se dekh kar and sath hi google pay kardiya and bhai ne kha ki 2 ya 3 working day me aa jega aj 45 days ho vaye hai case abhi tk nahi aae whatapp pr unhone blok kardiya phone nahi utare mera fraud kar rahe hai sab ke sath apke sath essa na ho dont shop casily mob
                +5 photos
                Order recived

                Mobile accesserios fraud - Comment #4125977 - Image #0
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                  Sahil Harjai
                  May 5, 2022
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                  Address: Maharastra

                  Maine 48 days pehle iphone case order kiye the 2000 rs ke abhi tak nai aae and vo whatapp pr rpl bhi nahi kar raha pagal bana raha hai aj kal aj kal ap sabke sath bhi esa ho sakta hai to ap casily se shoppin mat kare inta fraud hua hai fraud hai insta wale
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                    aravind kommareddy
                    Apr 18, 2022
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                    Address: Maharashtra
                    Website: Caseily accessories

                    Hello. I had placed an order for a mobile cover with Caseily Accessories, Owner: Khushal Rita, Mob: +[protected]. He promised for the delivery within 2-3 working days but till now product is not received. He is not sharing the tracking no. And saying the product has been shipped from their end. Have requested for the tracking details N no. Of time but he has been ignoring
                    +1 photos
                    Brother he has cheated you. I had placed an order of Rs 550 as well and he wasted 3months of mine! I chased him every week but he kept on saying’Ye Week Fix Hai’. He will never share tracking as there is no such item with him. I reported his Instagram account and got it blocked. Be assured he will ask to remove the complaint and he will resume delivery! Don’t fall in to the trap and keep your friends aware about this fraud. If needed i can show you all the chats, promises etc with him! Buy from authentic sources and not from these habitual cheaters who dont have any moral and make their living by cheating others!
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                      D
                      Dhananjay Khanna
                      Apr 16, 2022
                      Resolved
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                      Resolved

                      Website: Instagram Account

                      I ordered products from Caseily accessories (Khushal Rita) on 30th March 2022 who stated the products will be delivered in 1 week. However, 15 days later the products have not been delivered and the seller has stopped replying to messages and does not even answer the phone. Please do not order any products from this seller he is a scammer trying to scam money from the customers.
                      Apr 18, 2022
                      Complaint marked as Resolved 
                      Seller assured product will be delivered as there was an issue on the courier’s end. Hence marking the same as resolved.
                      Jun 16, 2022
                      Updated by Dhananjay Khanna
                      This is not resolved.
                      the owner kushal is not the person to deal with either he sends you the wrong product (charger) you ordered and make excuses i too got an used case for my mobile andthen if you complaint him about his mistakes he will say you ki he will dispatch the right product which never arrives
                      Bro you should have never trusted this ahole Kushal Rita! I had similar heated exchange after I raised CONSUMER COMPLAINT. I had resolved the complaint with same comment but he wasted 1 more month chasing after him. Be assured he is a rascal and he has no ethics. Forget about the money you paid and I know you’re capable of earning it again. Don’t waste your time reopen another complaint and prefer buying from authentic sources and not like these cheap ## who make their living by cheating people!
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                        CASEILY ACCESSORIES your Accessories store
                        Apr 8, 2022
                        Resolved
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                        Resolved

                        Note - we have more then 2k customers who are active and have recieved thier products some products maybe delayed becoz of courier pratices or some other reasons that doesnt mean it wont be delivered !
                        Secondly our instagram account is neva blocked any 1 .
                        Instagram have removed the account for copy promotions .
                        Which was voileting thier terms so we removed that too !
                        And even it was been updated on whatsapp and broadcasted to all as well .
                        We have proofs of more then 2k happy delivered products and counting .
                        Courier payments done for the shipments .

                        Many customers are fraud here spreading out fake stuff .
                        Some customers are so fraud they havent made the payments too after replacements of the products . !
                        Some need free bies so spreading out such nonsense stuff.
                        Have proofs too cn whatsapp us as well.
                        So kindly dnt believe in the rumours .

                        To have a protected and a safe community .
                        May 13, 2022
                        Complaint marked as Resolved 
                        Hey a-hole! You’re nothing but a bhikari. You beggar who feed on people’s helplessness! Donot forget you have made me wait for 2months and everyday you said ye week fix hai! Now i leave it upto people who will believe this fraud or buy from authorized stores/websites and not from this kind of Instagram beggars!
                        Yagneshpatel's reply, Jun 21, 2022
                        True !! Black him from everywhere from insta to gpay n also on true caller
                        If anyone wants proofs how he is fooling people then they can contact me...I have all the chats and screenshots...he is fraud and should be reported.
                        And someone plz take a legal action on him.

                        Misconception ! And one sided story - Comment #3986029 - Image #0
                        Misconception ! And one sided story - Comment #3986029 - Image #1
                        Yagneshpatel's reply, Jun 21, 2022
                        True ! Block him everywhere from instagram to gpay, true caller, also bank account
                        Thats not true at all . This guy is fraud . Caseily. In and Caseily.we both page are fraud and owend by guy khusal rita . Dont buy amy products from them n also please report them on instagram as well as gpay and other apps so tthey will block the account. Gpay number is [protected] domt send them any money

                        Misconception ! And one sided story - Comment #4010418 - Image #0
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                          J
                          Jatin6265
                          Apr 1, 2022
                          Resolved
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                          Resolved

                          Website: Caseily accessories

                          I ordered a mobile cover from caseily accessories (instagram page) on 14 march .
                          They promised me to deliver the product within 4 days .they also shared an tracking id which is invalid . When i tell them that tracking id is invalid they said that delivery partner will not deliver in your area so i need to change delivery partner and also said you product will deliver within 3 days . Now he blocked me from whatsapp and even not answering my calls
                          Please don’t believe on this person
                          He is totally fake
                          +1 photos
                          May 2, 2022
                          Complaint marked as Resolved 
                          Bro make your friends aware of this Fraud. I wasted my time chasing him for months! He is a repeated offender and I have reported him recently almost everywhere and his Instagram id is now blocked. I guess all those reporting worked and this fraud will be permanently stopped cheating more people. Thanks!
                          We respect community women and behaviour !
                          If a customer is abusive to the women of the society or behaviour is inappropriate . The deliveries to be kept on hold until and unless its been corrected and apolozised to the person whom its been abused.
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                            T
                            Tikal
                            Mar 30, 2022
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                            Address: Somewhere in Mumbai
                            Website: instagram.com/caseily_accessories?utm_medium=copy_link

                            Older Complaint Detail:

                            Hello. I had placed an order for a mobile cover on 20th Feb 2022 with Caseily Accessories, Owner: Khushal Rita, Mob: +[protected]. He promised for the delivery within 2-3 working days but till now product is not received. He is not sharing the tracking no. And saying the product has been shipped from their end. Have requested for the tracking details N no. Of time but he has been ignoring. Please help. Though my paid amount is not high but he should be stopped from cheating others

                            Update: The guy reached out to me and said he will not deliver since I complained. After a lot of heated argument he agreed to deliver the mobile case if I withdraw the complaint which I did. Guys he fooled me again. After repeated statements like ‘ye week fix hai’ etc he never gave an actual status. He said they are dealing in lakhs ( which I dont give a damn) and small amount doesn’t matter. So why the hell did he took money in the first place?? Guyz don’t fall in the trap! Buy from official stores or amazon, flipkart and popular ecom sites and not from these kind of Instagram thiefs! I hope he will make himself a bungalow by cheating hundreds of middle class guyz who blindly trust these ### for getting a copies. Guyz stay away from these cheaters and fraud sellers. Do proper background checks before trusting them. Unfollow caseily accessories and report the Instagram account.
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                              T
                              Tikal
                              Mar 8, 2022
                              Resolved
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                              Resolved

                              Address: Somewhere in Mumbai
                              Website: www.caseilyaccessories.com

                              Hello. I had placed an order for a mobile cover on 20th Feb 2022 with Caseily Accessories, Owner: Khushal Rita, Mob: +[protected]. He promised for the delivery within 2-3 working days but till now product is not received. He is not sharing the tracking no. And saying the product has been shipped from their end. Have requested for the tracking details N no. Of time but he has been ignoring. Please help. Though my paid amount is not high but he should be stopped from cheating others
                              +2 photos
                              Mar 30, 2022
                              Complaint marked as Resolved 
                              Seller agreed to deliver the goods asap. Hence withdrawing the complaint Update: Guyz! I removed the complaint because he said he will deliver the goods if I remove it. I was befooled again by this fraudster! Enough is enough. For months that rascal played with me and wasted my time. Guyz stay away from this Caseily Accessories. He is a big damn fraud and he will talk very nicely as if he is childhood neighbor! But trust me dont go by his words, he is a fraud BC! If already paid then dont hope as he is not going to deliver and he will continue playing. Stay away from that MF and buy genuine accessories or from verfied ecom websites like flipkart, amazon etc. They make their living my cheating people and they have no shame nor regret!
                              Mar 30, 2022
                              Updated by Tikal
                              Guyz! I removed the complaint because he said he will deliver the goods if I remove it. I was befooled again by this fraudster! Enough is enough. For months that rascal played with me and wasted my time. Guyz stay away from this Caseily Accessories. He is a big damn fraud and he will talk very nicely as if he is childhood neighbor! But trust me dont go by his words, he is a fraud BC! If already paid then dont hope as he is not going to deliver and he will continue playing. Stay away from that MF and buy genuine accessories or from verfied ecom websites like flipkart, amazon etc. They make their living my cheating people and they have no shame nor regret!
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                                itzmourya
                                Mar 3, 2022
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                                NEVER EVER BUY ANYTHING FROM KHUSHAL RITA. HE IS A COMPLETE Fraud WITH NO MORALS. I HAVE ORDERED 4 items from him 2 months ago and till now I have not gotten any solid response from him. He has blocked me on everything (WhatsApp, Instagram). He is not answering my calls also. He keeps lying about the delivery and tracking ID. He has taken ₹1900 from me and given absolutely nothing. He uses foul language and abuses his customers. He is very rude and arrogant. HE IS A COMPLETE FRAUD. I REPEAT DO NOT BUY ANYTHING FROM HIM.
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                                  Vanshree Modi
                                  from Mumbai, Maharashtra
                                  Mar 2, 2022
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                                  Not doing Online Delivery neither giving refund

                                  I ordered iphone case and watch cover worth rs.1050. it has been more than one month but i have not received my order. Even after so many reminders and follow ups noone is answering. Today he called on registered number and talked for 5 seconds and then cut the call. In evening he is giving threat to us that if you will not remove complaint i will not give you delivery or refund. This is totally fraud. Attached all screenshots how he is talking....
                                  +3 photos
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                                  Vanshree Modi
                                  from Mumbai, Maharashtra
                                  Mar 1, 2022
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                                  Website: www.caseilyaccessories.com/#

                                  I ordered iphone case and watch cover worth rs.1050. it has been more than one month but i have not received my order. Even after so many reminders and follow ups noone is answering
                                  They are giving threat messages to us that If you will not remove our complaint then we will not give your delivery. I have attached screenshot also from the whats app chat. These are the proof that they have threatened us and also not giving refund of our money neither delivering product

                                  Order not received neither received refund - Comment #3966418 - Image #0
                                  Order not received neither received refund - Comment #3966418 - Image #1
                                  Order not received neither received refund - Comment #3966418 - Image #2
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                                    Amey Sapkal
                                    Feb 27, 2022
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                                    Website: www.caseilyaccessories.com

                                    Paid 1700rs in january 22 and 23 for phone case and watch band not received any products. He is making false comments gave me wrong shipment no twice. And now he is not giving single reply
                                    +3 photos
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                                      Piyu1405
                                      Feb 22, 2022
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                                      Website: www.caseilyaccessories.com

                                      I recently ordered an iphone case and they asked for advance payment. After payment they are not even sending the tracking receipt. It’s been a month and I haven’t received the product. Also, on daily follow ups they reply me once in 3 days and they have the same answer. “I don’t know why there is delay. It might be stuck from courier service”. But they never share the tracking receipt and just give you false statement that your product will be delivered within next 2 days. I haven’t received any product and also they are not refunding my money.

                                      Website: www.caseilyaccessories.com

                                      Instagram Profile: https://instagram.com/caseily_accessories?utm_medium=copy_link
                                      +3 photos
                                      Feb 22, 2022
                                      Updated by Piyu1405
                                      False statements

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                                        Dhiręn Danani
                                        Feb 12, 2022
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                                        Website: Mobile accessories

                                        Had ordered 3 iPhone cases from their Instagram page, paid them 13 days back in advance, amount of 2100₹, now whenever I ask for an update on order, all they do is lie about delivery dates, when I try to call them, they don’t answer call and then reply on Instagram that they are busy, and no reply on real delivery date
                                        Same thing happened with me took advance of 1700Rs.I am messaging him from last 2 month but he is not giving a single reply.I think someone should take initiative against fraud and should take legal action.
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                                          Aashiq_C
                                          from Coimbatore, Tamil Nadu
                                          Oct 12, 2021
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                                          Address: Mumbai, maharastra- 400008
                                          Website: www.caseilyaccessories.com

                                          I have paid him almost 70k, on sep-17-21 for the Google pixel 3 refurbished phones, he used to say he has the product with him, and he guided me to pay via gpay and account pay half half, the name which he had for the account is khushal Rita, he is almost sending me WhatsApp images regularly from last year with same mobile number (+[protected] the same number is having the gpay, after the payment I requested him to send me tracking slip (challan) he took more days to reply, so I cancelled the order and I asked him to refund my money, but he is a cheater he is blaming me and not refunding my money still, CASEILY accessories is not professional or good. Company, and the owner khusal is also not a good person he is a fraud, he always say fake stories, he always give fake commitments, he always do fake promises, before collecting money he speaks with you mouth full of honey, after the payment he eat your cash and reply with you very cool way, such a fraud website (https://www.caseilyaccessories.com/ )and Instagram page caseily_accessories, please don't follow and don't get lose like me, we have already raised complaint against him and his company, please get aware of this fraud company
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                                            Aashiq_C
                                            from Coimbatore, Tamil Nadu
                                            Sep 25, 2021
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                                            Address: Caseily Accessories Khushal Rita 28/29 3rd floor, Narmada building next to topwala lane Jawahar nager, gorgeaon, west Mumbai 400104 India
                                            Website: www.caseilyaccessories.com

                                            Hi this is Aashiq from Coimbatore, I have ordered bulk unit of Google pixel 3 8nos on 17/sep/2021 with CASEILY accessories, the overall value of the device is 64000, he asked me to pay the full value via account and upi as half and half, i paid the full value as he guided, after the payment I have requested him to send me the consignment copy, he refused on that time and told me stories, but didn't receive the consignment copy, after 3days I have requested him again for the consignment copy, he started to tell me stories and finally I have got the consignment copy of Trackon courier, but the twist is thats wrong information, there is nothing for me and he pincode is wrong, after that I have requested him to send me right information, he is not answering the call, but he is messaging via whatsapp in a improper way, like he is saying that he doesn't have any time to answer my call and message, what I'm requesting him is send me goods or refund my cash or send me tracking slip, but still 25/sep/2021, I didn't receive the confirmations from him and also he send me again a wrong consignment copy, after the payment he is treating me like begger, I told him that I'm going to take this situation legally, he replied ok no problem, you selected me, you order me, you paid me, I'm not responsible for anything like that, and still he is not refunding my money after I cancelled the order,
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                                              Jnk!
                                              May 25, 2021
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                                              I had ordered some products from caseily accessories during lockdown and they had given a superb service even in this lockdown and was been delivered on time, and the caseily owner KHUSHAL RITA was very kind while talking.

                                              Please do take some strict action against such fake complaints.
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                                                1
                                                19-UEC-239 Surya
                                                from Powai, Maharashtra
                                                Dec 11, 2020
                                                Resolved
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                                                Resolved

                                                Address: Khushal Rita 28/29 3rd floor,Narmada building next to topwala lane Jawahar nager, gorgeaon, west Mumbai- 400104
                                                Website: www.instagram.com/caseily_accessories

                                                Casily accessories is an Instagram page selling mobile accessories. On 13/7/2020 I’ve ordered a lot of products and received them but I found 2 cases which worth ₹1200 is missing. I’ve asked for the right product for 2 months and finally he sent it but it’s not the product I ordered it’s a cheap quality one which worth (₹100). The seller (owner of caseily) KUSHAL RITA said was an mistake and also accepted for replacement. But till now 11/12/2020 i didn’t get the product even after continuous follow up for 5 months. I’ve attached the prod I ordered and the product I received with the complaint
                                                +2 photos
                                                May 25, 2021
                                                Complaint marked as Resolved 
                                                The product was stuck between courier service thats the reason behind the late delivery
                                                May 25, 2021
                                                Updated by 19-UEC-239 Surya
                                                The owner is sending offensive messages after marking this complaint as resolved. Dont ever purchase anything from him. He is very rude tbh we can call him as “psycho”… PLEASE DONT PURCHASE ANYTHING FROM HIM
                                                Caseily gave me the right product after 6 months
                                                Parekh nilesh's reply, May 25, 2021
                                                Lockdown period der was irregularities by the courier companies which was been informed to ths client as an option to wait or else to be refunded .
                                                It was a genuine issue as maharastra had highest cases of covid .

                                                He choosed for hold of the product and he will wait for it .

                                                And as the lockdown opened uo completly .. the parcel was delivered

                                                As i was a courier / lockdown / situation fault

                                                While order id / ebill always given at real time when ordered
                                                Caseily the owner is not professional at all, their approach towards customers are very rude, unethical, making fun etc etc. I paid on 6th May 2021 for 2 iPhone cases and after that I had tremendous struggle to get my stuff the us to chat with me and always give 1000 of excuses and false, wrong information about packages, everyday i use to message him about when should i get my stuff and i always get same reply with different types of excuses Reply- "tomorrow you will get it" Excuses "due to lockdown it's getting delay" "bcz of cyclone" " bcz of holiday shipping is closed" they have tons of types of varieties of Excuses, In the beginning he had given the tracking number and said check with Google where to track it - this is how he use to give incomplete and wrong information and when i track the shipment its show package is in somewhere Faridabad and i m in Mumbai, when is asked him why it's goin to Faridabad then he said it's a wrong tracking this incident happen on 7th May and after everyday i use to do a follow-up after this long chaos he shipped the parcel in 19th May atlast. Just Imagine I had been through so much mental harassment. Also he used to say to me " u didn't order even 1000rs and doing so much of cribbing" it means he only entertains those Customers who pay in lacs not in rupees.

                                                So guys i just watch out before making any purchase with Caseily.
                                                Parekh nilesh's reply, May 25, 2021
                                                Kindly stay away from fake complains .. ! And reviews they have more then 1000 + customer base each are happily sastisfied customers i m one of them .. you can go to their insta page or whatsapp for customer reviews section .

                                                This type of people are been paid by competitors for fake marketing and wrong brand image ...

                                                If a page has 1000 + customers resellers followers around 10k operating since 2017 ...

                                                They even provide e bill invoice for proof for the customers

                                                They have caseily desk pannel for customer queries .

                                                And hardly 2-3 ppl say u cn imagine the ratio of its origionality

                                                And think out of 1000+ customers only 2-3 paid ppl r txting complaining ...

                                                Whos right and whos wrong

                                                I insist brand image getting affected ... strict action to be taken against such posts ..
                                                The guy surya had posted fake complain as in the product more then is worth has been delivered for which the guy claimed that he ll pay the balnce amount as the product is recieved ... bt as the product got delivered to him instead of paying amount balnce to caseily accessories he started giving fake complain to the portal ... the guy is a fraud and a legal action to be taken against such fraudsters who think they are smart they are customers so they can do any rubbish stuff ... and use the system wrongly

                                                I have added the screenshot of the chat as a proof he agreed to pay th balnc amount bt he didnt turned up after delivery
                                                Sir you should really improve your way of talking and delivering the order to the customers
                                                I have ordered three times thinking that this time the owner Kushal Rita might improve but all these times the delivery period was more than a month and the mental harrasment that we have to go through which he doesn't care about
                                                Bhai kal aajayega, giving fake tracking numbers, sending wrong products is the way he deals with customers
                                                Btw some parekh nilesh said above that these reviews are written by competitors for negative publicity brother don't think such high of yourself do your job properly and you won't need to blame your shortcomings on others
                                                Hi this is Aashiq from Coimbatore, I have ordered bulk unit of Google pixel 3 8nos on 17/sep/2021 with CASEILY accessories, the overall value of the device is ₹64000, he asked me to pay the full value via account and upi as half and half, i paid the full value as he guided, after the payment I have requested him to send me the consignment copy, he refused on that time and told me stories, but didn't receive the consignment copy, after 3days I have requested him again for the consignment copy, he started to tell me stories and finally I have got the consignment copy of Trackon courier, but the twist is thats wrong information, there is nothing for me and he pincode is wrong, after that I have requested him to send me right information, he is not answering the call, but he is messaging via whatsapp in a improper way, like he is saying that he doesn't have any time to answer my call and message, what I'm requesting him is send me goods or refund my cash or send me tracking slip, but still 25/sep/2021, I didn't receive the confirmations from him and also he send me again a wrong consignment copy, after the payment he is treating me like begger, I told him that I'm going to take this situation legally, he replied ok no problem, you selected me, you order me, you paid me, I'm not responsible for anything like that, and still he is not refunding my money after I cancelled the order,

                                                Not giving the right product after payment - Comment #3898749 - Image #0
                                                Not giving the right product after payment - Comment #3898749 - Image #1
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