Chennai Airport
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Chennai Airport Complaints & Reviews

S
Senthil thangavel
from Delhi, Delhi
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prepaid fastrack taxi services from airport

Address:Chennai, Tamil Nadu

My daughter and wife booked fastrack taxi from chennai airport tonight about 9.30 pm to chotupakkam. They collected 2750 from them. But they didn't give any booking bill showing vehicle number etc. Why such irregularities are allowed in airport premises. Who is responsible for this no other than the airport authority. So please look into it. Remove such service provider from airport premises....
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M
Mala Ramesh Iyer
from Chennai, Tamil Nadu
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very long queues for security check

Address:600062

Am a frequent flyer. Have seen almost all airports in india. But have never seen this type of long lines for security check except at chennai.in early mrning hours alwys one need to stand for minimum 40 minutes for security check. Senior citizens standing with great difficulty. Am a witness to this type of ordeal. Have seen passengers missing the flight and fighting with the airline officials. Why airport authorities are not taking any necessive...
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V
Vijay Santhanam
from Chennai, Tamil Nadu
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entry fee

Address:Chennai, Tamil Nadu

Hi aai, chennai

Greetings!

Further to the telecom had with mr. Mahendran today morning, this is to register my complaint regarding above subject.

Please do monitor the parking or dropoff of people by taxi near the terminals.

Today morning i entered airport at 6.16.26 am and dropped my friend at t-4 gate 1.

When i returned to head out, there was a i20 grey coloured...
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S
Sashi Ravikumar
from Hyderabad, Telangana
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security check

Jann 22nd 2018, 3 pm. There a always a huge queue at the baggage and security check and the personal there allows 2paasengers to cut queue and put suitcase and 2 trust at the x-ray machine. Passengers have to wait almost 10 mins for their hand baggage to arrive and these people just allow people to cut across queue. The security personal cannot understand or speak english....
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L
lawchambers
from Vijayawada, Andhra Pradesh
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inadequate facilities at curri kitchen d.f.c.

Address:Chennai, Tamil Nadu

On[protected] at 3:02 p. M. I placed an order for special veg tali with order no. K00800760 the name of the cashier is guna shekar. S. For which they collected rs.342.86 ps/- besides that water bottle was also purchased at the cost of rs. 38.10 ps/- both the items put together i need to pay an amount of rs. 400/- which is a costliest lunch on tasteless food items, when i searched for hand wash no such facility was not available there for...
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H
Harsh Nagelia
from Mumbai, Maharashtra
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misplaced yonex badminton racket

Address:Chennai, Tamil Nadu

Hi, i'm harshvardhan nagelia, travelling to mumbai on 26th november in ai-569 flight. I went to meet my colleague in international airport arrival where i left behind my yonex muscle power 29 badminton racquet kept in a black yonex carbonex cover in one of the trolleys. I tried getting help from the authorities but no one was generous enough to help me. If it is found and submitted to lost and found, please reach me at: [protected]...
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B
Bavanari Setty
from Hyderabad, Telangana
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lost 2tb hard disk in chennai airport on 24th nov., 2017

Address:Mumbai City, Maharashtra, 400076

I am b m setty travelled from chennai to hyderabad by spicejet flight sg3462 (Deparure 21.55). I lost my 2 tb hard disk (Blue color kept in black bag) most probably while passing through the security check. Pl let me know if anybody has found/ submitted the same to security at airport. My contact details: [protected] and email id is [protected]@lasaindia.com....
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C
Crsesha Sayee
from Thiruvananthapuram, Kerala
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airport parking fee collection

Address:Chennai, Tamil Nadu

On 1st october 2017 at 21.02 p. M, i went to airport in my own car to pick up my relative who was waiting outside the arrival gate. As the plane had touched more than 20 minutes earlier, there was not many people outside arrival gate. So i picked up my relative without any delay and proceeded to exit gate, probably within 3 minutes of my entering the airport.

However, there was huge crowd near the exit gate, with all vehicles...
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M
Malathimurali
from Nagercoil, Tamil Nadu
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Airport system and staff behavoiurs

Address:600110

Hi
Today 6.1.2017 I loss my job in Singapore because of your staff and airport not functioning in right manner, no system nothing there. Check in are closing as per the staff wishes 1 hour 15 min before . After that 're book have to go domestic side or to meet manager also, how come no person available there and no counter inside international to buy tickets or online booking facilities, even the staff cannot do anything. In Tamil...
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B
balaji145
from Indore, Madhya Pradesh
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Lost jio modem at 5th gate while waiting for flight no.2491

Address:600004

Dear sir,

i lost my reliance jio modem at chennai airport, domesict today i.e 21dec 2016 around 9am while waiting at 5th gate for flight no.2491, for travelling from chennai to Indoor. i observed the lost of my device only after landing of the flight. so, kindly provide the procedure how to approach to obtain my device. do needfull

my cell no.[protected]...
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S
Sridhar2103
from Mumbai, Maharashtra
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Misbehavior by parking authority at Chennai airport parking exit

Address:Chennai, Tamil Nadu, 600061

Unable to upload snaps due to huge file size

Dear Sir / Madam
I would like to bring your attention in Shameful incident happened in the exit of Chennai airport parking by your Toolgate person along with his support staff.
I entered from Chennai airport parking E5 gate at 21:08 and exit from X5 gate at 21:24 total ellapse time is 16 minutes . I was aware that only 10 Mins is free. Pl refer the parking slip.br...
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S
Subramanian Sethuraman
from Chennai, Tamil Nadu
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Parking Fee

Address:600100
Website:Garuda Aviation Services Pvt.Ltd.

On Sept. 15, 2016 I went to the Chennai Airport to receive my parents
and I reached the exit gate within 10 minutes and was in the Q. When I
reached the counter it was 0:10:4...shot 10 minutes by 4 SECONDS, that too
waiting at the Q at the counter. It was a futile exercise explaining the
situation to the official at the exit counter. Finally we were forced to pay
Rs.150- vide receipt no. 201250/vehicle...
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N
nintzuk
from Ernakulam, Kerala
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Fraud people at chennai airport

Address:Chennai, Tamil Nadu

This complaint is against Garuda Aviation Services Pvt Ltd who maintain parking services at chennai airport.I took my car to drop my cousin to the domestic airport on 8.5.2016. Firstly i had to find space to put my car and again there was no trolly available near the gate so had to walk for 2 minutes to get a trolly and then while coming to the exit point with my car there was heavy traffic jam and upon that some uncivilised people were not...
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M
Mohamed Sharffudin
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Poor Customer Service

Dear All, i had recently visited India and while i was in the Chennai Airport on 16Aug15 morning, i noticed each and every staff of yours are very rude and unprofessional. I feel that as a paying customer i do not wish to be spending money to get such a bad service. Your security services calls people 'heh hello' instead of 'excuse me Sir, your immigrant officer was scolding some people in the queue because their flight is geting late by...
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N
needhelpurgent
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ILLEGAL IMMIGRATION PROCESS FROM CHENNAI AIRPORT FOR GIRLS(Especially Bar Dancers)

Address:Chennai, Tamil Nadu

Chennai airport has become very worst airport in India because all the Night club dancers ( Girls) are going through Chennai airport only.. They all are going for illegal work in other country, Especially UAE, Singapore, and Muscat.. As per indian rule it is illegal. So people are paying some amount to the Immigration People and get it done.. Normally dance bar owners are paying 15000Rs - 25000Rs for a girl. They prefer to travel Indian flights...
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Address:Chennai, Tamil Nadu

Dear Sir, Myself Balaji KP, I am working in Dubai, I cam to Chennai with my family (wife & 2 kids 3yrs&1yr) on vacation leave on 09th June by EK544 8.30am, its landed sharply on time even there was a poor weather condition. When we reach to the baggage carousel I found my baggage's also quickly, then i was looking for the trolley i realized that there is no enough trolleys inside the carousel area, also i saw many people...
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K
Karthik Ramalingam
from Mumbai, Maharashtra
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Racist security police

Address:Chennai, Tamil Nadu

My brother has just come down from Russia. In the customs clearance the security police and customs officers forced him to speak in Hindi. They refused to answer unless he speaks in Hindi. If they want other to speak in hindi they must stay home. They are fit for customs official position. They work and live in tamilnadu they must learn to speak tamil. How can they force passengers to speak in hindi....
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V
vikashchn
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free parking rules at chennai airport

Address:Chennai, Tamil Nadu

The present rules allowing just 5 minutes free parking at the new Terminal at Chennai is absolutely ridiculous. Let AAAI do a proper time and motion study to see how long it would take for any motorist to drive to the DEPARTURE TERMINAL, stop the vehicle to get a trolley and offload luggage and drive all the way to the Exit Point - all within 5 minutes ?? Plus the fact that the exit point is usually crowded and slow-moving - and we are stuck...
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S
Suganthi Kalaiarasan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage stolen in airport

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

My parents were travelling to London from Chennai -> Delhi Delhi - > London flight. When they were filling the Imigration form in chennai near the imigration cell, their baggage was stolen. Inspite of the efforts they werent able to find the bag.

AS it was getting delayed to the flight they proceeded to the gate. Please let me know the procedure to take action....
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D
dhinakaran.l
from Muvattupula, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chennai Airport Authority did not provide service as promised

Address:Chennai, Tamil Nadu

I had gone to Chennai airport to send off my cousin on, the fight was around 9.40 PM we bought visitor pass at the Gate 1 Domestic departure terminal @ 9.05 PM. As the flight was delayed by 30 mins hence it was not scheduled to fly on time so we had decided to stay back. Five minutes before 10.00 PM the security official at the Gate 1 didn't allow us to stay in at the visitor's lounge calming that visitors are not allowed after...
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O
osanthoshkumar
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exit gate issue

Address:Chennai, Tamil Nadu

Today I went to chennai airport to drop my brother . At the car parking entry person issued me entry ticket, I said him I am not going to park my car and will drop my brother and ride away. He said for five minutes it is free. So I dropped brother and came near exit gate within 4 minutes . Now there were car queue for exit. I was struck . one of the person incharge of car traffic asked me to go to another entry where car queue was short....
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C
chennaipark
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal parking charges collection

Address:Chennai, Tamil Nadu

Chennai international airport car parking charges tariff is car/van - 60/-(general car park ) premium park 100/- minibus 70/- courtesy coach 225/- two wheelers 15/- . Here illegal collection is in the name of premium parking. Under airport authority rules premium car parking area is 20 % area of total car parking area . Licencee M/S KARNATAKA AVIATION SUPPORT SERVICES , providing whole area for premium. All parking users are reacting this...
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