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Chocotown Complaints & Reviews

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Tarini Singla Bansal
May 12, 2022
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Address: Store Address: Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059 Country: India.
Website: www.chocotown.in

My order number is 2758 with Chocotown. I placed it on 2nd may 2022 at 10 54 am. It has not been delivered, where in the delivery was promised in 3-4 working days. They delivery has not been picked up yet. They have generated a fake delivery Id and it’s not delivered obviously. The number on the website is also off and I think it’s fake. It was a prepaid order of Rs 500.
My Order number #2695
I placed the order on the 28th of April But I haven't received my order yet and haven't received any updates And I've called many times but the phone doesn't ring And I have mail twice but people have not answered my mail
Shut down this company from India, rob a poor people
What did you do next? Did they pay you back or delivered the original product again?
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    Anne D Souza
    May 9, 2022
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    I had ordered crème eggs mini worth 340 INR but had received one can of soft drink Rani worth 35 INR.
    MAP ID:50081568
    Customer ID: #2746
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      varunitha
      May 3, 2022
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      Hi, i have placed an order for Bragg's Apple Cider Vineger on 29th of April'2022. I got my parcel on (03/05/2022) but the item was sent wrong, instead of Bragg's Apple Cider Vineger i recieved Kimball Thai Chilli Sauce.
      Please do check and let me know what i should do next for my replacement or refund.

      Customer ID - #2693
      MAP ID[protected]
      Order date - 29/04/2022
      Amount paid - Rs.495.0
      May 03, 2022
      Updated by varunitha
      Please check with company
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        Teena.shu
        Apr 16, 2022
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        Address: Andheri, Bombay
        Website: Chocotown.in

        I had placed an order on the website and paid 1648rupees in an online transaction, since COD was not available. The tracking number showed that order has been placed and then that the manifest is being made. A day after the delivery was supposed to be done, it showed canceled. But there was no information about refund. Also there is no way to contact the company.
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          Nitesh Bidasaria
          Apr 5, 2022
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          Address: mumbai
          Website: www.chocotown.in

          I had placed an order for Ferrero Rondnoir from their website. they have sent me Necafe Coffee premix instead. Their phone is switched off and no replies from them on mails
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            Gsarna780
            Mar 21, 2022
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            Address: Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059 Country: India.
            Website: www.chocotown.in

            The shipment sent was incomplete and after multiple emails to multiple email addresses they have provided on their website, there's been no reply. Its been almost a month.
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