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bhargava82
from Mumbai, Maharashtra
Nov 19, 2012
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Address: Mumbai City, Maharashtra

I bought apair of headset for a friend from chroma which I returned the very next day. They did not refund me but gave me a gift voucher. They said u can use it whenever but v cant give your money because of system isssues. I did not useitfor a year and realizedit has a expiry date. Next day after the expiry date I went to chroma. To getthetime extented as it is my money and I should have got it in First place had they did not have system issues. I feel cheated as I have not bought any thing and they have kept my money again saying its system issue and v cant extend the voucher.

Its a big company and I do not think I can do anything. Feel helpless.
Aug 13, 2020
Complaint marked as Resolved 
Dear Customer,

Please provide us your purchase and contact details and also the store details. You can also mail us on [protected]@cromaretail.com or arrange a call back from us by sending an SMS “Croma” to 56677

Regards,
Team Croma
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    prabhavkamat
    from Bengaluru, Karnataka
    Feb 25, 2011
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    Address: Bangalore, Karnataka

    I have purchased a LG Front Load washing machine from Chroma - Jayanagar - Bangalore (Ph [protected]) on 12th Feb 2011. I have paid the whole amount. I was promised that the delivery will be done by 19th Feb. When checked on 19th, they told that they do not have stock and the delivery will be done by next saturday i.e. 26 Feb 2011. I have called them now and asked for the delivery; however, they are giving vague answers and are not responding properly.

    TV not delivered

    Bought a sony tv from the store and it is not delivered even after 3 days.
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      S
      Shanthini
      Mar 1, 2010
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      Extended Warranty

      We got the LG refrigerator from Chroma,Bangalore(Star Bazaar).The shopkeeper coaxed us to buy an extended warranty for 2 years.After 1 year we faced a problem with our refrigerator.We kept calling the toll free number but inspite of repeated attempts,no one picked up the call.
      Finally we called up Chroma (from where we purchased the refrigerator) They said that they would get back.Every time we called them they said they would get...
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