Concentrix Complaints & Reviews
I have been employed with concentrix since August 2020. I left the firm on 5th September 2021. Inspite of completing my Notice period. They deducted 14 days pay mentioning notice period not served. I 'm still waiting for certain amount for full and final settlement. Very disappointed😞...
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I want to express about my feeling of harrasment from the quality side.
Name/ Islam Magdy
Mail address/ islam.[protected]@concentrix.com
His threaten during showing us the wrong calls saying I will coaching you while asking about the details of the presented case. Asking to learn is not a choice. Iam not the ever satisfied with this aggressive attiude.
Iam waiting hearing...
Name/ Islam Magdy
Mail address/ islam.[protected]@concentrix.com
His threaten during showing us the wrong calls saying I will coaching you while asking about the details of the presented case. Asking to learn is not a choice. Iam not the ever satisfied with this aggressive attiude.
Iam waiting hearing...
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Offer letter
| Address: Espace condominium It park A1 building 4tj floor wadgaon sheri |
I was employee of concentrix from June 2019 on 8nov 2021 I resigned but they are not helping me to get my offer letter I spoke to HR sheetal marane she said ahe already wrote to my recruitment team and now she is not responding my calls and massages
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| Address: Gurugram |
| Website: concentrixmyamcat |
I am trying to apply from last 10 months but every time i got no response in second round mANY TIMEs i thought that might be i was not shortlisted but when i come to know that my present address is outside their range means if a person is willing to relocate then you have to mention face address of nearby GURUgram concentrix and most important thing thing is that you ain't unskilled you just need to make HR reference... Talent doesn't...
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This company did not pay my leave even though I worked half of August because . Plus the HR concentrix Tunisia is so correptive . THEY STEAL PEOPLE MOENY and Don't pay them what they worked for. Even for me they did not pay me lots of things when I left because they knew that I'll be moving to another country and can't face them directly to take my money. Please note that im speaking about Concentrix Tunisia. And please whom ever have the...
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Discrimination
| Address: Remote |
I am a current employee with this company and everyday I consider filing a lawsuit for the amount of Anxiety this job causes me and I feel I am being discriminated against. Training was horrible! Sometimes point are added to my time out of no where, the managers are in professional across the board. They want us to pay attention to things but they don’t. I have been scored on the same bad calls more than once and I feel this is intentional. Right now I am at work and can’t even clock in. There are a bunch of tactics I feel like they are doing to push me out. I was missing correct pay for almost 3 months and I also feel like they steal time from the employees. I feel like I am being pushed out of my job
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Incentives
Hi, I am concerned of the Incentives I was supposed to receive before I separated from the company. I heard the Incentives has been released last month and my former TL have allocated mine to include it in my final pay. Is it still forfeited? I was supposed to receive the incentives before I separated from your company. It should not be forfeited because its release was delayed that I supposed to receive it when I was still working there. Just hoping they would be able to address this matter even though it's kind of possible especially that I am no longer affiliated to the company. And I am about to receive the Final Pay tomorrow not including the incentive, but still hoping I would be able to get that credited to my payroll account on the other releasing date to resolve the issue. Found this kind o[censored]nfair for the employee's side.
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Personal grudges
| Address: Ranchi |
| Website: www.consumercomplaints.in/new_complaint |
This company is worst in supporting. We promised at first we will get support in every case but when the situation arrives they simply do unjustified bad unprofessionalism.
Specially in ranchi site location operation manager sanjeev Mishra is worst manager and even the HR specially vishesh Sharma is not even supportive.
I am very happy by leaving this organization
Specially in ranchi site location operation manager sanjeev Mishra is worst manager and even the HR specially vishesh Sharma is not even supportive.
I am very happy by leaving this organization
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Joining formality
| Address: Yerwada |
I have given interview and got selected 2 weeks ago, the HR keeps saying he will send the Offer letter. Still he has not sent and doesnt bother to reply calls. What kind of HR s are you hiring, Concentrix? This is for the Flipkart process.
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Talent acquisition department
Concentrix, before that I think is a great company, is a global company. Before the interview, I had rehearsed for a week about interview Q & A because I respect this company. As a result, on the day of the interview, I meet an interviewer named ENGENU AUG from the talent acquisition department. He wants me to answer the unreasonable question before starting the interview. After I use 10-second to fill the answer, he said that “ Actually you are failed the assessment and I had to re-submit again. If not, there will be no interview opportunity. ”So meaning that today he no going with me for the interview issue. I replied that I was qualified and all assessments have been a pass. But he kept saying “ YOU ” YOU, ” YOUR answers wrote were like copy and paste only. He didn’t give me any explanation and kept the ordered me to follow. Is he showing me what is call vexatious?
The same assessment, with 2 different solutions, passed last week but failed this week, such an interesting operation. If I were their corporate customer, it would be impossible for me to have business dealings with them, because the solution is changed at any time.
This staff must have gone to work with personal emotions. But think about it, no matter whether it is successful or not, the company has such employees, it may not able to guide me to give full play to my abilities.
I want to work in a progressive company with a more creative member, a company that I could add value to, I could produce a positive return on investment for. BUT Concentrix is NOT what I looking for at the moment.
Finally, I would like to give the ENGENU AUG some suggestions, how to relieve stress and emotions, Please control your mind and reflect on the situation. You need to describe your company’s strengths competencies, company the image is the most important. Not your platform for showing authority.
The same assessment, with 2 different solutions, passed last week but failed this week, such an interesting operation. If I were their corporate customer, it would be impossible for me to have business dealings with them, because the solution is changed at any time.
This staff must have gone to work with personal emotions. But think about it, no matter whether it is successful or not, the company has such employees, it may not able to guide me to give full play to my abilities.
I want to work in a progressive company with a more creative member, a company that I could add value to, I could produce a positive return on investment for. BUT Concentrix is NOT what I looking for at the moment.
Finally, I would like to give the ENGENU AUG some suggestions, how to relieve stress and emotions, Please control your mind and reflect on the situation. You need to describe your company’s strengths competencies, company the image is the most important. Not your platform for showing authority.
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| Address: Eco-space Bangalore |
Hello All,
Would like to bring it to the world where in Concentrix Eco-space Bangalore employees are treated as slaves in Lenovo process.
- TL’s asks agents to do follow-ups after the shift time (10AM to 7PM IST is shift) which is after 7PM IST
- People force to work 6 days a week and 9 hours a day
- Whenever you ask for break everything you get the response after this call but there will be number of...
Would like to bring it to the world where in Concentrix Eco-space Bangalore employees are treated as slaves in Lenovo process.
- TL’s asks agents to do follow-ups after the shift time (10AM to 7PM IST is shift) which is after 7PM IST
- People force to work 6 days a week and 9 hours a day
- Whenever you ask for break everything you get the response after this call but there will be number of...
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Horrible/Disorganized
| Address: Concentrix London ON |
Put in important dates that I needed off Day 1 Recruitment, followed up, followed up, and followed up some more throughout employment. Get told 3 weeks prior to dates now “it’s isn’t documented.” No can do. I wouldn’t have taken this employment if the dates were an issue, so I had to resign. Only to have the Site Organizer call me now, and CONFIRM I PUT THE DATES IN WHEN I SAID I DID, but still nothing he can do. Joke company that seemed so great, but to train YOUR WORKERS, to own and fix mistakes, they should probably take a note from their own playbook. Advice: 10/10 RUN for the hills. I’ll never get my time back.
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Over the course of the last few weeks I have had several family issues. Due to the circumstances I was unable to contact my employer to report the absence. I was absent over 3 days and no one from Concentrix attempted to contact me to discuss my absence or most importantly check if I was alright. Don’t they have a duty of care for their employees?
On my return to work, no one contacted me to do a return to work so I was...
On my return to work, no one contacted me to do a return to work so I was...
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Report a recruiter
| Address: 1031/1 ward 8 Mehrauli |
Hey. This side Gourav Khatter . I have been looking for job from past few weeks and i got a phone call from one of your requirement team member he talked to me for a while and told me that I'm fumbling and i make gramtical errors . So here the thing the person was not even speaking proper english and he was judging me i just woked up so i thought i won't react with anything and according to me he is noone to judge me or he can't tell me that if I'm good in English so i should join any other mnc like seriously i have worked for cnx the condition weren't this hard i have his number that is +[protected]. Lokking forward to have a genuine word with any member of cnx have a great day but if i don't get response I'll think cnx have sinked in too much to take such people cnx is chosing known people's other than real talents
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I asked for marriage leaves they are forcing me to leave the organisation
Hi, I am going to get married this month I already informed my manager regarding the leaves last month he said he will try to give me leaves at the time of marriage however now they are not providing me leaves and asking me to leave the organisation. I don't have parents i don't have any brother sister i am taking care of myself from last 12 years there is no one in my family who can help me I am totally dependent on jobs and I took a loan for this marriage so that I will pay this while working in Concentrix. But my manager is forcing me to leave the organisation. I am in trouble now as you know it is very difficult to get the job in covid situation and I can not afford to leave the job at this moment however my manager is forcing me to leave. Please please please help me.
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PF related
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Resignation acceptance letter
| Address: SP Infocity, Gurgaon, Haryana |
My last working day with Concentrix was 21 December 2020 and I have not received my Resignation acceptance letter even till now and If I do not submit my resignation acceptance letter today to my next employer I will end up losing my candidature with next company. I need my resignation acceptance letter today.
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connected by no internet
| Address: Gouranga Nagar New town |
Connect my mobile but showing no internet also problem my desktop open any page showing error.
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| Address: MUNIRKA, New Delhi, Delhi, 110022 |
| Website: www.concentrix.com |
Hi concentrix leadership,
I am writting this email to you after attempting all my efforts with my leaders, hr with no help what so ever. I would like to explain everything one more time.
I have given my resignation on oct 1, 2019 considering that my last day would be on nov 1, 2019. That time i was under puneet vig's sir team and after few days they moved me to rasila gill"s team. On 30th oct, 2019 gill sir asked me to extend...
I am writting this email to you after attempting all my efforts with my leaders, hr with no help what so ever. I would like to explain everything one more time.
I have given my resignation on oct 1, 2019 considering that my last day would be on nov 1, 2019. That time i was under puneet vig's sir team and after few days they moved me to rasila gill"s team. On 30th oct, 2019 gill sir asked me to extend...
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I am complaining about an interview at concentrix londonderry uk.
| Address: CA, United States |
| Website: concentrix.com |
To whom it may concern.
I was just recently invited to attend a job interview at concentrix londonderry uk, for a customer service advisor position, which was arranged through reddot recruitment.in the build-up, to the interview, i was provided with templates explaining the nature of the task ahead of me, where i was able to prepare my self for a questionnaire on my experiences with customer services related issues. I was also provided with full instructions on how to prepare for a customer service advisor scenario.
When i arrived at the concentrix call centre for the interview i was greeted by a man who abruptly showed me to the interview room, i had already introduced my self as george and received no reply at this point, which i thought rather strange. Before the interview began i had to ask the man to introduce himself, he then apologised and stated his name was richard.
When the interview started richard mumble something under his voice about a point system that had to be over 49 or so. I honestly didn't know what he meant or why he was confiding in me about this point system. He then went on to ask some questions like, "can you remember when you ever helped someone." in addition, with other questions on my personal goal in life and things that i hold most close to me.
Each time he asked me a question before i could give him an as an answer, i had to inquire if he wanted to know about my experiences with customer service. Where he insisted that it didn't matter he just needed an answer.
I was also ready and willing to take part in a customer service scenario when richard then asked me "what would i be doing on the floor, on a day to day bases." whereas i explain to him to the best of my knowledge, each action needed to perform specific tasks concerned with a customer service advisory role. He then replied very sarcastically; "that is exactly what you'd be doing."
The interview then ended and i was taken to the front desk and shown the door. Today i would like to make a complaint against richard on the grounds of misconduct and malpractice. Furthermore, i was unsuccessful with the job application but when i enquired into how fair people can be in some other call centres and on the way they carried out their customer service advisor scenarios, i do believe that i have been treated unfairly.
I do qualify for this position and have started a new job search.
Yours sincerely
George gormley.
I was just recently invited to attend a job interview at concentrix londonderry uk, for a customer service advisor position, which was arranged through reddot recruitment.in the build-up, to the interview, i was provided with templates explaining the nature of the task ahead of me, where i was able to prepare my self for a questionnaire on my experiences with customer services related issues. I was also provided with full instructions on how to prepare for a customer service advisor scenario.
When i arrived at the concentrix call centre for the interview i was greeted by a man who abruptly showed me to the interview room, i had already introduced my self as george and received no reply at this point, which i thought rather strange. Before the interview began i had to ask the man to introduce himself, he then apologised and stated his name was richard.
When the interview started richard mumble something under his voice about a point system that had to be over 49 or so. I honestly didn't know what he meant or why he was confiding in me about this point system. He then went on to ask some questions like, "can you remember when you ever helped someone." in addition, with other questions on my personal goal in life and things that i hold most close to me.
Each time he asked me a question before i could give him an as an answer, i had to inquire if he wanted to know about my experiences with customer service. Where he insisted that it didn't matter he just needed an answer.
I was also ready and willing to take part in a customer service scenario when richard then asked me "what would i be doing on the floor, on a day to day bases." whereas i explain to him to the best of my knowledge, each action needed to perform specific tasks concerned with a customer service advisory role. He then replied very sarcastically; "that is exactly what you'd be doing."
The interview then ended and i was taken to the front desk and shown the door. Today i would like to make a complaint against richard on the grounds of misconduct and malpractice. Furthermore, i was unsuccessful with the job application but when i enquired into how fair people can be in some other call centres and on the way they carried out their customer service advisor scenarios, i do believe that i have been treated unfairly.
I do qualify for this position and have started a new job search.
Yours sincerely
George gormley.
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| Address: Bestech Tower, Gurgaon |
Hi, My name is Rahul Sharma Employee Id[protected]. I am working in Concentrix Bestech location. My department is AT&T NOC. My issue for which I am complaining about is, " I had some Medical Issues for which I was not able to continue with the services". I have informed the same to my Team Lead and HR Spoc. Moreover I have also provided all the supporting medical documents as well.
On 25 July, 2019 I got a message from Concentrix that...
On 25 July, 2019 I got a message from Concentrix that...
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I joined convergys on 18th june and due to some issue, they asked me to leave on 20th june. According to them, it was ATL (asked to leave), so i was not supposed to serve the notice period. Now i received an email from them to pay ₹7850 as F&F amount to get the relieving letter. They have updated last date working incorrectly and didnt informed about it.
I want my pay for 3 days....
I want my pay for 3 days....
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negative balance of 64, 000+
| Address: Allahabad, Allahabad, Allahabad, Uttar Pradesh, 211008 |
I had a salary ac with hdfc bank with account number - [protected] ifsc - hdfc0000929 and they have charged late fee and interest on my account i also called customer care for help but nothing came out from there apart from the same repetitive answer to visit nearest branch, so i visited the nearest branch which is naini, allahabad hdfc and what i got to hear from them is that we cant do anything to help you and you need to visit your home branch so i tried visiting the main branch of hdfc in my city in allahabad and they said that the late fee which shows to be 64, 000 rs is because of you may have had any credit card or loan in the past which is linked to ur account so i informed them that i had one credit card which was from hdfc bank but i already have paid it off and have all the supporting documents for it as well but again no help from hdfc bank employees. So i have decided now to lodge a complaint against them in consumer court so please help me to how to go forward with this.
Thanks
Regards,
Vikas mishra
Mob - [protected], [protected]
Thanks
Regards,
Vikas mishra
Mob - [protected], [protected]
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I was working with a bpo named concentrix I left that company and they told me that I will receive my full and final amount after 45 days but they only provided me 9 days salary and accordingly I worked for whole month but my company made a wrong calculations and gave me less money and they do this kind o[censored]nfair game
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cheating me and took amount of 1800
| Address: 5-6-99/2,, Lakshmipuram, Near Railway Station., Anantapur, Andhra Pradesh, 515201 |
My name is aswath i wanted change my job for better salary but being an mba post graduate i got into the trap of this cheating by a group of people.
I got message from shine.com regarding one job opportunity and i sent message to them they asked me to submit the documents and i sent scanned copies later they asked me for 1800 deposite to the account mintu jha the a/c [protected] kotak mahindra bank.
I have received calls from 2 numbers regarding this fraud and the numbers are [protected]
[protected]
The name of this caller was shaalini.
They were telling that the amount would be refunded back but they did not.
Initially they asked to deposite 1800 for first round and for second round again they demanded me 6500 so i denied for that as they did not inform me in the beginning.
But now from yesterday they are not replying nor responding to my calls.
I want this to be stopped and they need to be punished and make sure that these people don't cheat others.
Take strict actions on them.
Regards,
Aswath
[protected]
I got message from shine.com regarding one job opportunity and i sent message to them they asked me to submit the documents and i sent scanned copies later they asked me for 1800 deposite to the account mintu jha the a/c [protected] kotak mahindra bank.
I have received calls from 2 numbers regarding this fraud and the numbers are [protected]
[protected]
The name of this caller was shaalini.
They were telling that the amount would be refunded back but they did not.
Initially they asked to deposite 1800 for first round and for second round again they demanded me 6500 so i denied for that as they did not inform me in the beginning.
But now from yesterday they are not replying nor responding to my calls.
I want this to be stopped and they need to be punished and make sure that these people don't cheat others.
Take strict actions on them.
Regards,
Aswath
[protected]
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| Address: Chandigarh, Punjab, 160101 |
Dear sir/mam,
My name is kartar singh and emp id 5031473. I'm an ex employee of this organisation and i re-joined this company on 31st october 2017 and working in wheelz (Uber) and i left this organisation on 6th november 2018. My concern is regarding resignation. I gave my resignation on 6th nov wherein i received resignation letter of 4th oct as my last working day and i returned all the belongings (Headset, emp badge card)...
My name is kartar singh and emp id 5031473. I'm an ex employee of this organisation and i re-joined this company on 31st october 2017 and working in wheelz (Uber) and i left this organisation on 6th november 2018. My concern is regarding resignation. I gave my resignation on 6th nov wherein i received resignation letter of 4th oct as my last working day and i returned all the belongings (Headset, emp badge card)...
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I'm complaining about the experience letter
| Address: Chandigarh, Chandigarh, 160019 |
This is to inform that i haven't received my experience letter and full and final mail from company. I have not received any mail yet. My last date was 13 february. Please help me also for the relese of my pf and how to apply pf
Company name - concentrix
City - chndigarh
Joining date[protected]
Last date[protected]
Employee id - 5022952
Email id - [protected]@gmail.com
Mobile number - [protected]
Company name - concentrix
City - chndigarh
Joining date[protected]
Last date[protected]
Employee id - 5022952
Email id - [protected]@gmail.com
Mobile number - [protected]
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unable to upload
| Address: Kolkata, West Bengal |
I am unable to upload the pan detail and aadhaar detail in the unified portal. It is saying pan verfication failed. (Name against uan does not match with the name in income tax department) (For pan deatils), aadhaar authentication failed. Aadhaar number, name, dob or gender mismatch with registered data (For aadhaar details). As tomorrow is the last day for submission of the details.
Kindly look into this.
Kindly look into this.
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service related
| Address: Beed, Maharashtra, 431122 |
Hi
I concentrix /mincs/ adity brla minacs in compny 5year empoly bu that time compny my pf nit acount on crdit and that time not i no information give in of no sms and othar servic
My un no s[protected]
Thapde govind shahadev
Em no is 309327
In loction
aurngabad maharastra
Naregao
My sslry sili p is stechd so i need yhst time my pf information Arjently
I atechd my pf sms copy
Snd salry silp
Plx ignore my complaint
Regards
Thapde govind s
[protected]
I concentrix /mincs/ adity brla minacs in compny 5year empoly bu that time compny my pf nit acount on crdit and that time not i no information give in of no sms and othar servic
My un no s[protected]
Thapde govind shahadev
Em no is 309327
In loction
aurngabad maharastra
Naregao
My sslry sili p is stechd so i need yhst time my pf information Arjently
I atechd my pf sms copy
Snd salry silp
Plx ignore my complaint
Regards
Thapde govind s
[protected]
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bad recruitment process
| Address: Bangalore, Karnataka, 560077 |
| Website: concentrix |
Hi my name is pushpa raj and i am from bangalore i was looking out for a job than i went to concentrix for attending the interview the first day i cleared the hr round and online test. They told me to come the following day for rest of the rounds. The next day i finished all the rounds and they told me the result will be revealed after 2 days. I waited for 3 days and i didn't receive any reply from the company. Their duty is to let the candidate know the result whether we have cleared the rounds or not. The company has has failed to do that. They are least bothered to inform the candidates. It really hurted and it made me feel very low. My humble request to the company is please inform the candidates about their result. I nearly wasted the money and time
Thanking you,
Regards
Pushpa raj
Thanking you,
Regards
Pushpa raj
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| Address: Kolkata, West Bengal, 700091 |
I was terminated without any reason and when i asked the reason of my termination the he people souvik and jaya dubey of concentrix kolkata globsyn office treated like a dog and my id card was snatched and didn't let me speak a single word. I want strict action to be taken against those hr and my proper documents to be issued for me... My attendance was regularly being updated in the system and when i came to office on 31st july then i came...
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I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
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