Cross pens
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Cross pens Complaints & Reviews

A
Allright
Jul 13, 2023
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Defective product sent

I had purchased a cross pen online to gift my husband and on usage of teh same within 2 days the pen leaked and spoilt his shirt. on mailing the cross vendor with the image and invoice they got back stating i have to courier the same to their address for inspection. REALLY! wasnt a spoilt shirt enough to be frustrated with Cross as a brand and on top of that the revert of me having to sent the courier is totally unacceptable. This is not...
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K
kpdpratik
from Mumbai, Maharashtra
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Colour peeling from Cross Pen

Address:Mumbai City, Maharashtra, 400057
Website:www.williampenn.net/brand/cross/ www.cross.com

I have bought a cross pen from Shoppers Stop, Bandra, Mumbai, India of value around ₹ 2800/-. I have been told that, it has life time warranty at the time of purchase.

After few days o[censored]se colour in patches is peeling off. I went to the Shoppers Stop but they are not even ready to listen or provide solution.

I feel cheated and Cross being such a reputed brand, this kind of reply was unexpected....
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B
balasubrmium
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake pens

Address:Delhi

Beware of a company with the name promosolutions alias madhuri agencies run by shalabh gupta and her wife swetha gupta,they claim themselves to be a dealer of cross pens in delhi,cross pens dealers in delhi but they sell fake pens beware of these people deal at your own risk they have bribed the people working in harmony distributors who for small margin give their name as authorized distributors,they have their website as
Crosspendealer.inbr...
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