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Customer Support Center Complaints & Reviews

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Yashaji Bhosale
Oct 3, 2022
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Fraudulent Issue-Selling Fake/duplicate/counterfeit product

Address:BUNGALOW NO. 62C, 1ST FLOOR, KAMCAR NAGAR, TILAK MACAR STATION ROAD, KURLA (EAST, MUMBAI-400 024. Helpline - MOB. : 9004862248 / 9967424703
Website:Website: www.customer-support-center.com

Hi Team, This is Prashant rapte. live in bhiwandi, kambe village. recently I got scammed by the mi service center they have replaced my Tv parts with duplicate parts and charge the double ammount from me and now tv is not working I asked them tv is not working please look into the issues as parts are in under warranty for 1 year. now they are not taking responsibility for the parts that they have installed, they are not receiving my calls...
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Krishna_19
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Blaupunkt tv india

Address:Trigur electronics India Pvt Ltd., Sonipat, Haryana
Website:www.trigurelectronics.com

I am a South Indian resident (Telangana State) I purchased Blaupunkt smart 43 inch led tv (BLA43SA570) from flipkart on 20/05/2020 during strict lockdown soon found that the product was used one. After long conversations and mental stress, We got replacement with new one on 23/06/2020. But after 3 months on 28/09/2020 the TV display was shutdown. When approached flipkart, they asked us to contact the brand's customer care no[protected],...
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Sayanti JM Dey
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TV repairer haven't returned hardware

Address:Sodepur, kolkata

On 2nd week of March 2020, A TV repairer named shubhankar Banerjee from sodepur came to our home to repair our TV and took the hardware out from it. Till today's date he hasn't returned it to us even after calling 100times . He says I'll come today or tomorrow but never comes. Am giving you his address and contact details. I've his call recording.please look into this matter. We're really helpless now....
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Vidya Narayan
from Surat, Gujarat
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led tv repair guarantee not honored

Address:Bungalow No. 95B, Kamgar Nagar, Tilak Nagar Station Road, Kurla east 400024, 400091
Website:www.customer-support-center.com

I had contacted customer support center, kurla for my panasonic led tv's repair on 15 january 2019. They claim to be an authorized panasonic service center. They charged me rs 6342 for the backlight repair and gave me a 6 month guarantee. The same problem occurred after 1 month. I called them again and again for more than a week. They kept promising to send a technician but did not send anyone though the tv is under repair warranty. The technician...
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sarita virendra yadav
from Mumbai, Maharashtra
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cheating - as panasonic authorized service center

Address:Mumbai City, Maharashtra
Website:www.customer-support-center.com

They told they are panasonic authorized service center but they are fake
Complaint no. Se18091l

Against my 40 inch panasonic led tv model no th-40c400d and engineer name : shubham (Contact no. [protected]) from your customer support center came for visit and he told that mother board issue is there and he picked my tv. And we payed 350 rupees visit charges.

Spoke to mr. Pankaj (Contact no. [protected])...
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sarita virendra yadav
from Mumbai, Maharashtra
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they broke my led tv

Address:Mumbai City, Maharashtra
Website:Www.customer-support-Center.com

I found their number as authorised parasonic service center on the internet and when i called them they confirmed that they were authorised service center but they are fake. They came to my doorstep and picked my led tv to fix mother board but actually they broke the tv screen and they are so rude that they are not accepting also the engineers name shubham he is so rude and irresponsible. Also manager pankaj who assured that he is authorised...
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Bina Surve
from Mumbai, Maharashtra
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cheating

Address:Mumbai Suburban, Maharashtra
Website:Www.customer.support.center.com

Firstly i got their number as authorized philips repair center from google... Which i found was wrong... They took my 55 inch led tv to change the mother board.. With delivery to be done within 2 days... Its been a month and they are not getting mother board for my tv.. They say all the mother boards in the company are over... Pls they have a call centre... The operators of which dont know about our products... They just keep on saying.....
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Vibodh
from Bengaluru, Karnataka
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samsung tv not repaired and no one is responding

Address:401101
Website:www.customer-support-center.com

I had called customer support center (Kurla) as my samsung lcd tv was having issues. The display goes off after 1-1.5 hours, then we have to switch off the tv for 1 hour and again display comes back.

They took the tv for 2 days and later said it is repaired and gave warranty of 6 months orally. But in bill they have mentioned 3 months.

But the same issue started coming from day1 and i have been following up...
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N
nadhkhan
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cheater and fraud service center

Do not get service from csc as they cheat during your tv repairs. They will create more problem to tv sets instead of repairing it as they want the customer to come again to their service center and each time they will charge more and more money. I am filling a case againts them in consumer court and will surely see to it that this is service is closed by court....
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J
jatin1317
from Chennai, Tamil Nadu
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led tv

Address:Mumbai City, Maharashtra, 400069

I found their number as authorised onida service center on the internet and when i called them they confirmed that they were authorised onida service center. Their whatsapp number is +[protected]. They charged me rs.10000/ and repaired my tv twice but however within 8 days my tv had same problem both time, i have called them but they are not attending to my complaint yet. They had charged for changing the backpanel of my led tv, but after...
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skc1947
from Mumbai, Maharashtra
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misrepresenting as samsung dealer & wrong assessment

Address:Mumbai City, Maharashtra

Called customer support center regarding tv repair. They wrongly misrepresented themselves as samsung dealer.in addition, the technician came home, charged me a visit fee of rs350 and gave me an absolutely incorrect assessment of the problem with the tv. To add to it he advised that the tv has to be taken to the shop to replace parts. I advised i will revert back to him and checked with another samsung dealer - who advised that there is no...
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Valentine Dsouza
from Mumbai, Maharashtra
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tv repairs

Address:400024
Website:www.customer-support-center.com

A group of # are sitting der,
Dat owner rajiv goshwami is a big time raskal.
I also received this center number though internet stating its a lg customer service center, so i complained. Immediately same evening deir technician named sandeep came to our place n gave the reason dat my logic board n back lit is spoiled and would be repaired at 5300/- and took visiting chrges 350/- and wnt.
Its seemed like dey did not repair...
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kunalmreshamwala
from Mumbai, Maharashtra
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Sony LED TV repairs | fraud company

Address:Mumbai City, Maharashtra, 400024

My complaint is as follows which is somewhat on similar lines.

The complaint is against authorised tv repair centre ie customer support center located at bunglow no 95b kamgar nagar tilak nagar station road kurla east mumbai 400024. Contact no are [protected] mob no [protected]. Main supervisor mr. Pankaj mishra mob no [protected]. Through mr suman (mob no [protected]) our tv was send for repeat service as the service of panel...
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Vinitaanil
from Mumbai, Maharashtra
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LCD philips tv 42 inch

Address:Mumbai City, Maharashtra, 400 078
Website:[email protected]

Hi i had filled a form requesting for service for my 42 inch philips lcd tv on 25th february 2016. Within half an hour i got a call from their end saying that a mechanic will be coming for the tv and i will have to pay 375.in the evening 2 people came checked and told that the tv needs to be taken and will be returned in 3 days time. They have not returned it yet today being the 20th of march... Whenever v call all r either lying and they...
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R
Rahul Lodaya
from Mumbai, Maharashtra
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BEWARE Big Fraud and very rude behaviour

Address:400042

Fraud company
I had register complaint on[protected] for my Toshiba lcd, which was some noise in speaker and screen jumping not working properly. So this service provide came and check the lcd. For this work he charge me rs. 350/- visiting charges and told me there is some other problem in your lcd you pay rs. 4300/- we can sort out and give you 6 month warranty and take the lcd in work shop. On[protected] deliver to me after so many...
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DhananjayP
from Mumbai, Maharashtra
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Samsung LED TV repair

Address:410210

I called on the following number for my Samsung TV :[protected]

They said they are authorized and in fact took my TV 15 days.

Then came back saying the mother board needs to be replaced and would cost mt Rs 25K and needs to be bought from Samsung Factory.

When i started following up rigorously...they dropped my TV back and now are saying get it repaired else where.

Now i have...
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Y
yash ranjan
from Mumbai, Maharashtra
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Television

Address:400071

I found their number as authorised sony service center on the internet and when i called them they confirmed that they were authorised sony service center. Their number is[protected]/65113388. They charged me 12, 125/-rs and repaired my tv however within 8 days my tv is spoilt again, ive called them but they are not attending to my complaint yet. This incident happened on 22nd july. After 3 days of chasing them i called sony india customer...
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S
sbelnekar
from Gurgaon, Haryana
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Philips lcd-32

Address:Mumbai City, Maharashtra, 400026

I had register complaint on[protected] for my lcd, which was not working properly. So this service provide came and check the lcd. For this work he charge me rs. 350/- visiting charges and told me there is some major problem in your lcd you pay rs. 6400/- we can sort out and give you 6 month warranty. On[protected] he came and take my lcd at his shop and deliver me next day after his work complete, but i was facing same problem. So i called...
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