Damro Furniture Pvt Ltd
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Damro Furniture Pvt Ltd Complaints & Reviews

T
Thanoor
Sep 1, 2023
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Demi dining chair leg disorder

I purchased a dining table and 6 chairs. on 20 march 2020 from MAPLE DESIGNS, KANNUR KERALA. Two chairs legs have disorders, and cnnot be used. Invoice no. 779, I have informed the shop several times from June onwards. every time they say they will send technicians but not yet came...
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T
Trami T
Aug 27, 2022
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Dining table Sonali with marble top

Address:Damro JP nagar, Bangalore, Karnataka

I bought Dining table - Sonali with composite marbe top- during delivery the marble top came damaged. They kept shifting the dates for replacement. After persistent follow up of 2.5 weeks they sent another marble top and it came damaged again. I have now been given a different date of replacement again. Why do they not do a QC check before transportation. Such a waste of time....
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S
Sherine John
from Mumbai, Maharashtra
Jul 6, 2022
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Product not delivered and no response from store

Website:Www.Damroindia.com

Hi, I placed an order with Damro JP Nagar Bangalore with order number JPN2223SO1094KA. The sales coordinator Vignesh confirmed that the product will be delivered by July 5 by 7:00pm. I was called by the sales guy Vignesh at 7:30pm on July 5 to say the product will be delivered on July 6 now and before 2:00pm. These people think that the only work people have is to wait for their delivery. I have had to let go two days of important work just...
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S
Sam immanuvel
Jun 7, 2022
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No response for complaint

They talking like so kind and respectful but work-wise too poor. I purchased cot and mattress on 2018 . 2019 my bed springs got damaged. I complaint for rework/replacement they said they will send their person for work in a week some weeks passed some months passed. Again after 7month we visit their showroom and complaint they said same no come to check. They after 6months we vist and complaint they send their person after a month they takes...
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U
ujjwaldas87
from Kolkata, West Bengal
Jan 21, 2022
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Office Chair

Address:No.1, Pearl Tower,Thiruneermalai Road, Pallavaram Chennai, INDIA 600043
Website:damroindia.com

I bought an office chair in December of 2020 from the Damro furniture Nakata branch.
For the last 3 month I have been observing that my chair is having some problems. Sitting place's material is torned. Some nutboults have isolated. So I called up the Naktala branch to check this.
I have been following up with them for 1 month but still they are unable to send a person to check.
I am really fed-up with this service....
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A
Arunima Alok Banerjee
from Kolkata, West Bengal
Oct 9, 2021
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Broken furniture under warranty

Address:2052 Chak Garia 071004 upohar the Condoville

Broken furniture
Under warranty period
Money 2000/- taken, no repair done...
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A
Arunima Alok Banerjee
from Kolkata, West Bengal
Oct 9, 2021
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Broken furniture

Address:2052 Chak Garia upohar 071002 Kolkata 700094

We purchased a sofa set which had 10 years warranty, we have all the bills with us, the sofa set broke, they took 2000/- rupees from us but did not repair the set in fact returned the broken set. Manager was rude and refused to listen to the complaint. I wrote in the bill that I was not satisfied still we were forced to take it....
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M
Malleswar Reddy G
Aug 14, 2021
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Sofa set

I have purchased sofa set at Bangalore rajaj nagar, it was damaged purchase dt 1504/21.
For the last one month I have been complaining no one is responding well, service is not satisfactory....
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@darsh Kumar
Jul 24, 2021
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KBS027-KD Bed with storage-M42

Address:Patna, Bihar
Website:www.damroindia.com

The plywood of the bed is broken.
I had complaint about it couple of months ago and got no response they just scheduled date and never came. Had bad service experience with salesman Ritesh Kumar who just scheduled date and didn't came.
Poor customer service experience.
I had complaint about my mirror also which I was received with minor crack in it but again they didn't replaced it....
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My recliner is in very bad shape within one year of purchase, all the cushions have lost their shape and integrity. It was purchased at Martha halli branch of Damro. After repeated complaints nobody turned up so far. Once again with some hope I went to Rajajinagar showroom of Damro thinking that I would get some relief. They took my number and said they will call me.. Nobody called nor visited our place. This shows tgst tge product has quality...
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P
Padmaspriya
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Cot & Bed

Address:No.5 madangopal street, chennai 18

I have bought cot & bed in damro 1 week before but not satisfied due to it's seems to be assembling set when we saw they didn't said assembling set so.please exchange some other products as sofa some.other...please help me...
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F
firozshaik
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Dining table

Address:H NO:- 26-1-169,masthan nilayam, Gayatri nagar 4th street,, B V Nagar rail way gate road,, current office centre
Website:dining table

I have purchased a dining table, there is an issue raised i.e.. on top of the table there is an white spots and small cracks and to chair there is a crack as noticed while iam cleaning the furniture...regarding this i raised an complaint and one of your technician has come to my house and told that he will send someone to get repaired ...it took nearly more than one month ...but there is no proper response and nobody came to rectify ...i...
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A
Ankaushik29
from Gunjur, Karnataka
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Sofa service

Address:Bangalore

Damro service is very poor. From last 5 months i am facing issue with them. They have delivered poor quality sofa. At the time of delivery only i have raised my concern, they have exchanged 4 times but no improvement at all. They are saying from last 1 month we will deliver it soon but not yet delivered.
I want my money back
Worst service...
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V
vignesh nave
from Chennai, Tamil Nadu
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Dining table chair

Address:TEJAS RETAIL Ramans(ground & third floor)#84, 14th east coast road,Gandhi nagar,(opp.PVR Cunemas),vellore-632006
Website:[email protected]

I bought the chair on[protected].one of the chair broke while we were sitting, and after that I informed the vellore damro showroom twice for 2 days, but no response from them even for two weeks after informing them.so I, myself took the chair and traveled 30kms and gave the chair in the showroom.and then the staff told that he'll replace the chair and deliver it in my home.soo far it has been more than 15 days, I didn't get any call or any...
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We bought an office chair from Damro, Gachibowli 4 months back. It had 1 year guarantee with it. 1 month back, a screw came out from back support. We called Damro, asking it to repair, they have been ignoring our calls from past 3 weeks now telling that they will be sending a person next day. Now 2 days back I got reply that, i need to pay for the service and parts, even when i have the bills, guarantee card everything. I really need to get...
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V
vishnuvachana
from Powai, Maharashtra
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Defective product was sold

Address:plot No: 3&4, Panama Godowns, Sahebnagar, hyathnagar, vanasthalipuram, hyderabad- 500070
Website:damro furnitures

We purchased a bristol SV06389 - honey dining table set which is defected on[protected] at DAMRO furnitures (PVT) LTD, vanasthalipuram, hyderabad. But damro sold it for original cost of 42, 500/- (in words: forty two thousand five hundred rupees) without informing about the defect. infact, damro cheated us! because it is very defective that the wooden plank on the table, chairs and bench is protruding out. After 1 month we noticed the defect...
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H
Hemavathi M N
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sofa not yet delivered

Address:Electronic City

Hi, we have placed belinda sofa order (Ecc1920so1095ka) on dec 18th 2019 in electronic city branch bangalore. It was promised that product will be delivered within 45-50 days, now it's almost 60+ days still we are not getting any proper update expect the false promises.
Do you people ever delivered the product on time? I am seeing so many complaints in the forum and it is really giving mental torture.
I would never encourage...
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V
varunverma54
from Hoshiarpur, Punjab
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the fraudulent product sold by dealer in amritsar punjab

Address:Amritsar, Punjab, 143001

The damro dealor in lawrence road amritsar is fraudulently selling local made products using your brand name. I was cheated when he sold his piyestra cupboard saying it's is damro. Further he has put his own price chits on the products and giving discount and selling more than the mrp which i am sure. Coz he is giving 40 percent off on damro products by escalating the price....
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R
Rajashekar Reddy
from Delhi, Delhi
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3+2 recliner sofa damaged within 6 months due to poor leather quality

Address:560024
Website:[email protected]

Purchased 3+2 seater reclyner sofa for rs 99990 and sofa damaged due to poor and pathetic leather within 6months. But they took for service instead of replace the poor quality item. Again we have observed peeled stitches and tored leather at few places. After frequent complaints, they took for service by assuring as service will be done by use genuine leather material. But even after few months sofa in bad shape. Mean time we requested for...
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R
Ramapathy
from Mumbai, Maharashtra
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not delivered

Address:643102

I had ordered KWB011- Wardrobe with 3 Doors M21 (HSN Code[protected] Amount INR 10, 669 plus GST from Damro Furniture (Pvt) Ltd, No 113 Mount Road, Coonoor, TN. ORDER #CNR/SO/340/1819 dated 01 Nov 2018.

The above item has not been delivered in-spite of multiple reminders.

The sales person was contacted again this morning and has no clue to delivery date. Escalation mechanism is not available at Coonoor branch...
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A
Anupama Narayanan
from Bengaluru, Karnataka
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bill not signed

Address:560022

I have purchased Dining Table and Study desk from Damro Jayanagar. I received the furniture and Invoice also, but to my surprise the invoice wasn't signed I informed the customer care that I need the signed bill as I have to submit it to Office for claim. Even the bill is taken on name of State Bank Of India only. The store person said he would be sending the new bill, but I haven't received the bill yet and my calls are also unanswered....
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Poor quality of tv unit with stained drawers, not yet replaced after repeated complaints, purchased on 4th june 2018.

After paying full amount in advance and receiving the item after 2 days, we complained immediately about the poor quality of the item to the mentioned coordinator in the invoice mr. Bharath. As we were not at all satisfied with the look of the item. The look of display in the showroom and the delivered item...
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S
sairam682001
from Eluru, Andhra Pradesh
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service

Address:Krishna, Andhra Pradesh, 521001
Website:I

We are purchaing 2 rewalving chairs 11, 200/- on 9-1-18, at vijayawada br.
But still today they are not fitting
So what is this service your services are too bad are you think about what happening in vja br. Ithink only you want only sales, but what about customer, pl think about customer services also,
Customer is more interested in your products but where about service
Ok

Thanking you sirbr...
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S
Suja.John School of Business Studies and Social Sciences
from Bengaluru, Karnataka
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delayed delivery

Address:560100

A single seater couch and a enter table which was supposed to deliver it on 26th september is not yet delivered even on 28th and they have not even called up and said the reason for delay or neither will be delayed. Even when i call up to the office they really don't care to respond properly.
I was desperately in need of the couch and when we are in need of it the company is supposed to do it and the delay will not serve my purpose....
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S
sen_p
from Vellore, Tamil Nadu
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Furniture: dining table set with four chairs (Rubberwood)

Address:Vellore, Tamil Nadu, 632007

I purchased a set dining table with four chairs made up of rubber wood on 03 feb, 2017 from tejas retails, #84, 14th east cross road, gandhinagar, vellore 632006 at the cost of rs.16, 190.00. My complaint are:

1. Receipt of the purchase has not been given, even after repeated request.

2. The chairs start braking due to bad quality of the material and design within 60 days. When i approached the shop (Tejas retails)...
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R
R Sabari Rajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased a TV Wall Unit but the company delivered a different product after so much delay

Please provide I have ordered TV Wall unit (Model no KWU 011 ) from Damro Furnitures Marathalli Bangalore branch on August 4th 2013 by paying a advance amount of 7000 Rs by SBI debit Card. They promised to deliver the Unit by August 27th 2013 without failing but printed August 30th 2013 as a buffer time in the bill. But when i followed up on the same on August 26th they told that they will take another 15 days to deliver the same, but after...
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