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Digitek Complaints & Reviews

M
msingh.design
from Mohali, Punjab
Jul 18, 2025
Jul 19, 2025
This thread was updated on Jul 19, 2025
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Missing Product and Poor Customer Support Digitek

Website: www.digitek.net.in

Order Details:

Order ID: 86320

Order Date: 15 July 2025

Items Ordered: Digitek Camera Cage + Digitek Cage Handle

Total Amount Paid: ₹7, 998

Issue: The cage handle worth ₹4, 799 was missing from the delivery.

Complaint:
My first order with Digitek has turned into a frustrating and disappointing experience both in terms of product fulfillment...
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Address: New Delhi
Website: Purchased DigiTek product via Amazon

I purchased a Digitek DRL-18HC9 18-inch Ring Light with Stand from Amazon India. Upon receiving the product, I found that the stand is unstable and defective — it doesn’t move freely at the base, making it impossible to use for filming.

I contacted Digitek support and shared a video of the issue along with the invoice. Their response was to ask me to courier the defective product at my own cost, despite it being a manufacturing...
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J
Jaipalsharma
Aug 1, 2023
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DWM-002 Is not properly working

Address: Malik Telecom near bus stand roper road Machhiwara Samrala Ludhiana 141115

Dear Digitek team

I'm purchasing this product for use... This product is good for me.. but unfortunately not working the product is a Digitek wireless microphone & receiver via usb- lighting Adaptor (via iPhone). The mic is in warranty
So please resolve my problem..

With regards
Amit malik...
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