DNA Infotel Pvt. Ltd Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Poor Internet Connectivity
Dear Sir,
I had paid 3163/- by SBI CHQ : 179898, dated : 27/08/2013, for 6 month Subscription of Internet Plan (moon Walker). My user ID : jaikiran_bj And on 10/09/2013 the connection has been started. From Day 1 at 11:00 pm the connection has been lost and there is no connectivity. I work for 12 hour on Internet but in that only 2 to 3 hour connectivity there. Regarding this I had made call and sent Email several time but...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Discontinuation of Internet service
My home cable net connection was shutdown from last 7 days(from 06/09/2013). I registered my complaints but the employees kept on giving false commitments. Being net connection at my home i have to keep on visiting cyber for my personal work. The service of DNA since few months is degraded to a great extend. My user id is Alphius Gonsalves....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Dna Infotel - Cheap Customercare and Poor services
Address: | Thane, Maharashtra |
I am using Infinity-600kbps plan3399/- for 6 month Unlimited from 15th June 2013.
I have a slow browsing problem from 3 weeks. Most of the time connection fails after every 2 minutes. I cannot send email also. From 3 weeks I am continuously calling to customer care to solve this problem. But DNA Customer Care and their engineers are useless . They don’t even try to understand the problem. Whenever I call them I am getting...
I have a slow browsing problem from 3 weeks. Most of the time connection fails after every 2 minutes. I cannot send email also. From 3 weeks I am continuously calling to customer care to solve this problem. But DNA Customer Care and their engineers are useless . They don’t even try to understand the problem. Whenever I call them I am getting...
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Address: | Thane, Maharashtra |
Hi I had No connectivity issue where my Local Area Connection shows the Dis-connectivity symbol. I had lodge an complaint on 28 June about it and it got resolved stating that it was an cabling issue. The next day after resolution the same problem persist and same complaint and been lodge on 2 July 2013 and still there is no solution on it. The Help desk says that the engineer will come to solve your problem today but today has arrived yet....
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DNA Infotel Pvt. Ltd Recent Comments
- Poor Internet Connectivity
Dear Sir, I had paid 3163/-...3 - Discontinuation of Internet service
My home cable net connection was shutdown...1