Dr. Lal PathLabs
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Dr. Lal PathLabs Complaints & Reviews

A
AVANI MALIK
from Delhi, Delhi
Apr 3, 2019
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no follow up work and report was not on scheduled time

Address: TILAK NAGAR, NEW DELHI, New Delhi, Delhi, 110064
Website: www.lalpathlabs.com

Sir,
This is a brief complaint although i have many issues with my experience with Dr. Lal Pathlabs, Tilak Nagar, New Delhi. Tara Malik, my wife (Patient ID PID[protected] on 26.03.2019 gave her sample for maternal serum screen 4; quadruple test against invoice no. DL1718/[protected] and as per Bill invoice report was scheduled for 27.03.2019. After my office hours I visited the Dr. Lal Pathlabs, Tilak Nagar alongwith my wife after for...
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D
dentistry
from Mumbai, Maharashtra
Nov 13, 2018
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blood report in lal pathlabs

Website: www.lalpathlabs.com

I am female (25), i have booked blood test online and the lal pathlabs executive came in the morning to collect my blood sample on 27 oct 2018. I got my report on 27 oct, 2018 at 1:04 pm. I was diagnosed with dengue fever antigen, ns1, eia, serum. This report was completely wrong with hb count as 14.90, but it was later found to be 11.2. Almost all count is wrong including basophils, neutrophils, eusinophils.

Please take strict...
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S
Shab_mat
from Mumbai, Maharashtra
Sep 14, 2018
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delay in report

Address: 560035

I have given my blood sample in the morning (14th sep'18) around 11:30. I was told that i can see my report online after 6 pm. Thrice i called customer care and every time they are saying mam report is ready you can see after 30 mins. Till now (10:30 pm) my report is not online. This is not a report card this is health report which should be generated asap so that patient can take medication accordingly. Seriously this is not acceptable at...
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A
from Noida, Uttar Pradesh
Aug 3, 2018
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Address: 110032

Respected sir,
Today in the morning i went to your lab number:[protected] for path test of kft. Afternoon i received massage on my mobile regarding your report is ready now you can download your report from our website.
After that i download the report, i see the report it is lft report instead of kft. Suddenly i called to your above mentioned center he asked this is your mistake but i speak to him on the counter i want to test of kft.
I requested to please solve this problem as soon as possible.

Thanking you.
Akash kumar
Hi Akash, we regret the inconvenience caused to you. Please share your Lab ID and contact details with us. You can share your details at - https://www.facebook.com/lalpathlabs/
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    B
    Bhardwajcs13
    from Delhi, Delhi
    Jan 2, 2018
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    Address: 110051

    Hi,
    My mother go through some tests in dr. Lal pathlabs east delhi and there is a discount for senior citizens. My mother is 64 and when we call there customer care and asked them for a senior citizen discount they told me that there management has made the policy that 65+ person is senior citizen. So for dr lal pathlabs 65+ person is senior citizen.
    Please take my complaint as these people are doing fraud.
    Hi Sir, please share your contact details and Lab ID number with us.
    Why you have made your own rules defying GoI? Sr. Citizen means 60+. Please do not commit this blunder. Also contribute something to elderly people thereby to society at large.
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      A
      Agupta993
      from Gurgaon, Haryana
      Jan 2, 2018
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      Resolved

      delay in reports and incomplete information from customer care executive

      Address: 122003
      Website: www.lalpathlabs.com

      I have given the blood sample for two tests on 26 dec 2017 in dr lal path lab sector 40 gurgaon. I was told that you can collect the report in the evening. But i get the report for only one test and for other test which is allergy individual markers, aspergillus fumigatus. When i contacted them for report they told that report is delayed due to technical reason. Tentative release date is 1/2/2018 6:04:28 pm.
      Now on specified date...
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      N
      nikunjgupta9
      from Delhi, Delhi
      Oct 27, 2017
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      delay in blood test report

      My name is nikunj gupta.

      Lab no.[protected]

      I have given blood sample around 12 noon on 26th of oct, 2016. Now it's been more than one day, i have not received the blood reports. After many calls to customer care, the only response i can get is that there is some technical glitch that's why it's taking time. My complaint is regarding such negligence in the service from a reputed pathology centre. Since it's...
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      R
      Rajpati Jha
      from Bhubaneshwar, Odisha
      May 11, 2017
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      Address: New Delhi, Delhi, 800014

      I. Am indian railway traffic officer of east central railway and thus elligible for corporate discount. It is to mention that i am a regular customer since 2014 and have been getting discount at hanuman road, cannaught place, delhi centre on production of i card
      On 09.05.2017, i called on [protected] at 16.55 hrs to enquire about dr lal path lab centre at patna where i could get discount for which i am elligible. I requested the executive to sms the address. I got sms at 18.58. Address was as under;
      A-214, p c colony kankarbagh, patna-20
      Accordinglyi drove to the centre on 10.05.17 at 08.20 hrs. I was taken aback when it was disclosed to me that no discount is admissible. I got my test done vide lab id no[protected].
      My grievance is whyi was misguided and misinformed by the customer care executive. Why i was made to drive 13 km while there are many home collection and other dr lal centre near jagdeo path (Raza bazar) area.
      Besides the lab did not match the standard. The technician neither had put on cap nor hand gloves.
      Hope my grievance wouldbe redressed soon.
      Rajpati jha
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        Z
        zakra
        from Delhi, Delhi
        Oct 8, 2011
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        check wrong report

        Address: Central Delhi, Delhi

        Zarina Begum was having blind faith in Dr. Lal Path Labs in India and thought that this is the best option available in India to do diagnose the problems by doing tests. But the incident that happened on me was a disaster which completely thrashed my faith in Lal Path Labs. my mother namely mrs zarina age 51, visit id 1533451 and patient id pid[protected]. I gave KFT test and wrote testing blood bottle KFT check. But lal path lab didnt and...
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        Nidhi0428
        from Mumbai, Maharashtra
        Jun 14, 2011
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        Disastrous test reports!!!

        Address: Delhi

        This is very regretful that a trusted name like Dr. Lal Pathlab can commit such blunders that too into Protein report of a child of age 3 yrs. first by showing the total volume o[censored]rine as high as 3600 ml. and protein release as 20.85 mg. per day which is a complete disasterous figure to end up the mental peace and hope of any parents. I got this report after putting a complaint for the delay that too came to me with so many apologies.................
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