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DS Group Complaints & Reviews

A
Aqib Azad
from Powai, Maharashtra
Dec 1, 2022
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Address: 4c/1c Gorachand lane Kolkata

I purchased two packets of pass pass from my locality shop later on when i bought i saw the date which is expiry.
How come they are still selling pass pass with that expired batch no.?
Just bcoz no one is going to inspect that doesn't matter poor consumer like us will suffer.
Kindly look into this serious matter without much delay or else i will take this matter in the eyes of law.
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    A
    Abhishek Panchal
    Sep 12, 2022
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    Address: Leamark Healthcare Pvt ltd, Sarkhej bavla road, matoda Ahmedabad

    Purchase 5 candy from Ahmedabad satellite, at goga parlour, near iscon emporio.
    Found red ants in wrapper and also red ants found in candy's material, I am really very disappointed after this scenario. I am very unhappy with this incident.
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      A
      Abhishek Panchal
      Sep 12, 2022
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      Address: Leamark Healthcare Pvt limited, Sarkhej bavla road, matoda Ahmedabad 382213

      I purchase 5 pulse from a pan parlour at satellite Ahmedabad area, near iscon emporio.
      When I tear wrapping and open I found candy with red ants and, also some ants stuck in candy when mfg was done. This is really unhappy experience and disturb me lot.
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        A
        Advocate Komal Sharma
        Aug 25, 2022
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        No manufacturing date at Pass Pass Pulse candy Packet.

        Address: Dharampal Satyapal LtdC-710, Sector 67, Dharampal Satyapal Road, Noida, ,Noida,Uttar Pradesh,India,201002
        Website: www.dsgroup.com/our-businesses/confectionery

        Respected Sir/Ma'am,

        I, Advocate Komal Sharma, had purchased 10 Pass Pass Pulse Candy from a Local Shop at Janakpuri on 23.08.2022. I always carefully check the manufacturing and expiry date on any edible product I purchase. I, that time, did not check the details on the pulse candy as I was in a rush. Later, I noticed that there is no manufacturing date written on any of the Pulse candy wrapper. Only 'Best before 12 months'...
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        B
        Bindass96
        from CUTTACK, Odisha
        Apr 20, 2022
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        Address: Bhubaneswar
        Website: Www.dsgroup.com

        Before expiry date its expire
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          S
          Shivam1707
          from Delhi, Delhi
          Sep 15, 2021
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          I have bought 20 pulse candy, in which one of these is empty, and i have it with me
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            J
            Jyoti Prasad Hazarika
            May 30, 2021
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            Address: Dergaon Town, Dist Golaghat, State Assam, Pin 785614

            I am a customer of RG pan masala since the 4gm pouch came for Rs. 5/- only. The quality of the product has been same except some issues in betwn after changing the packeting quality. But now there is a vast change in the quality. It is worse. After chewing, the mouth smells fowl. This is sad for a company like DS Group. The price is also high for this quality. There is no flavour of ingrediants as mentioned. Nothing makes it so expensive. Please do take necessary steps to provide us the same quality as it was in the begining.
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              S
              salmanf khan
              from Jodhpur, Rajasthan
              Apr 19, 2021
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              Hi, I am from jodhpur and a regular addict consumer of rajnigandha pan masala, the MRP of the Rajnigandha standard 4g pouch is Rs.18/- while since past few days every one selling the same for Rs. 30/- and Rs 35/-, what is the reason, and the seller says that the distributor are the one's who does this black marketing. Please make note of the same and take action at the earliest. Regards
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                A
                Ashok Kumar8410
                Apr 8, 2021
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                Today i have purchased 10 nos of Pass Pass Pulse toffee from local shop, out of 10 toffee we get air in 2 nos of piece instead of toffee

                please check and revert us positively.
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                  M
                  Monika_g13
                  Oct 13, 2020
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                  The Pulse toffee packet is empty its is inflated with air..

                  Empty candy packet!! candy missing!! inflated with air!! loss of money!! loss of trust!! deceived by the company!!
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                    H
                    Hardik Boradia
                    from Ahmedabad, Gujarat
                    Oct 6, 2018
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                    Address: Ahmedabad, Gujarat, 382350

                    Hello
                    I am regular customer of pass pass products
                    But now this time i am too disappointed highlly because of quality issue in pass pass pulse packet jar
                    Taste was not good, air effected, sunlight or heat might be effected
                    When i was gone at wholsale store from where i brought they denied refused
                    So i have to complained here
                    Here some photo attached
                    My contact no.[protected]
                    Batch no. Of jar kh-ra31a
                    Packed on 01/2018
                    Today We have Purchase Pass Pass PULS Candy Its Empty inside if one Box 3 Pics then Per Box 3 Rs profit only Without Investment. Per day around 5000 Box sale then around 15000/- Net profit to company Please Take a action asap
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                      M
                      Miti29
                      from Mumbai, Maharashtra
                      Feb 28, 2017
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                      Address: Mumbai City, Maharashtra, 400077
                      Website: www.dsgroup.com/pass-pass.aspx

                      Dear Sir/Ma'am,

                      I, Mitisha Shah, had purchased your product Pass Pass Pulse on 23rd February, 2017.

                      I purchased about 20 Pulse from a local shop in Bandra on 23.02.2017 for consumption on the same date. However from the lot of 20 pulse we had just opened 2-3 and we came across this one candy which had a black mark/spot/dirt/patch on it. I have also enclosed herewith the photos of the said candy.

                      We tried to check the manufacturing date on the candy pack, however to our suprise there was no date mentioned on the cover. The only thing it stated was "Best before 12 months from packaging". How can one come to know when the 12 months comes to an end?

                      It was our fortune that none of the small kids in the family consumed it.

                      I would request you to kindly look into this matter as soon as possible.

                      We cannot expect such kind of products from a brand like yours.

                      Expecting your positive reply and co-operation.

                      Thanking You.

                      Regards,
                      Mitisha
                      We tried to check the manufacturing date on the candy pack, however to our suprise there was no date mentioned on the cover. The only thing it stated was "Best before 12 months from packaging". How can one come to know when the 12 months comes to an end?

                      It was our fortune that none of the small kids in the family consumed it.

                      I would request you to kindly look into this matter as soon as possible.

                      We cannot expect such kind of products from a brand like yours.

                      Expecting your positive reply and co-operation.

                      Thanking You.
                      Sachin
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                        J
                        Jitu Mahanta
                        from Mumbai, Maharashtra
                        Jul 6, 2016
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                        Address: Kamrup Metropolitan, Assam, 781034

                        Hi,
                        Today I have purchased 10 pulse candy from a local retail shop on 06.07.2016( Lokhra, Guwahati, Assam). Out of which I found 3 are empty.After one hour I came back to the retail shop again for exchanging 3 empty candy.But the shop owner do not agree for the same .He told me that it is regular problem.Need compensation for the same.


                        from,
                        Jitumoni Mahanta
                        Ph no : [protected]
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                          A
                          Arpit Singh Chaudhary
                          from New Delhi, Delhi
                          May 15, 2016
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                          Address: New Delhi, Delhi, 110017

                          I purchased this pulse candy manufactured by dharampal satyapal ltd. On may 15th 2016 and it is empty. There is no candy inside it. I am very much hurt by this act. Following information is provided.
                          Date of purchase: may 15 2016
                          Name of the product: pulse
                          Licence number of manufacturer: [protected]
                          Manufacturer: leamak healthcare pvt ltd, bavla highway matoda-382213, ahemdabad
                          Owner of the brand: dharampal satyapal ltd, 1711, s. P. Mukherjee nagar, delhi-110006
                          Lic no-[protected]
                          When you launch your pulse the test of candy is awesome coz so much masala in candy but now test is change reason behind that your chatpata masala, please improve your masala quantity,
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                            M
                            Mr. KruNal
                            from Mumbai, Maharashtra
                            Feb 20, 2016
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                            Address: New Delhi, Delhi, 400086
                            Website: dsgroup.com

                            Got a hair in candy pulse !! Worst ever !!! do company have any hygiene measures about the product ?? i would suggest not to have such candy & will suggest all my friends & relatives !! Even sharing this on social media so that people who consume this candy without noticing hairs will take care next time !!
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                              H
                              HRU hru
                              from Mumbai, Maharashtra
                              Jan 24, 2016
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                              Address: 400080

                              Empty candy packet!! Pass Pass PULSE candy missing!!
                              Inflated with air!!
                              loss of money!!
                              loss of trust!!
                              deceived by the company!!.
                              same issue its trust less Work
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                                M
                                Madhav Monga
                                from Delhi, Delhi
                                Dec 26, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110024
                                Website: www.dsgroup.com

                                Empty candy packet!! candy missing!! inflated with air!! loss of money!! loss of trust!! deceived by the company!!
                                Dec 26, 2015
                                Complaint marked as Resolved 
                                Sorry this is a spam!! My account has been hacked!! One of my friend did a prank!! Extremely sorry!! There is no fraud or wrong item received
                                Got a hair in candy pulse !! Worst ever !!! do company have any hygiene measures about the product ?? i would suggest not to have such candy & will suggest all my friends & relatives !! Even sharing this on social media so that people who consume this candy without noticing hairs will take care next time !!
                                I have a complaints regarding your pulse candy i want to talk with you please provide me your helpline or complain number
                                PASS PASS PULSES candy like a poision .But the saler not accept his mistake that he is saling bad product .So take a action againts on him ARORA GENERAL STORE west gorkh park shahdara delhi-110032
                                I purchase a pulse candy one of the candy packet is empty and the packet is not unpacked from any where. i think company is making fool to consumer. Please do contact to me on my [protected]@gmail.com
                                I brought a pulse candy and it is empty, but this is not the first time this happened to this is the 2nd time I don't understand if the company is doing this on purposes i request immediate assistance on this, seems like this is a strategy of the company to get money for free
                                Dear Sir/Mam I bought Pass Pass Pulse And When i seen the candy that was just filled with air
                                And that candy could not be returned, due to which I had to be very embarrassed in front of everyone, so I want to sue DS Group
                                thank you
                                I purchased 10 pulse candies and out of which one is found empty filled with air. I don't understand why the esteemed company is doing this i request immediate attention of Company. It seems like this is a strategy of the Company to get money for free. It is not matter of rupee one it is a matter of how much such %age of empty candies in total production.

                                Reply
                                Currently pulse candy taste is different as earlier. It feels I am eating parle kaccha mango candy. Please check properly or the sell will goes down
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                                  D
                                  Dishank Parekh
                                  from Mumbai, Maharashtra
                                  Sep 10, 2015
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                                  Address: Ahmedabad, Gujarat

                                  Hi Your products are owesome, but may you don't inhalf stock or production of pulse candy. Specific this product really have high demand in market. Please request you to provide is availability in market. Hope you haven't discontinued. It's have really owesome taste.
                                  Got a hair in candy pulse !! Worst ever !!! do company have any hygiene measures about the product ?? i would suggest not to have such candy & will suggest all my friends & relatives !! Even sharing this on social media so that people who consume this candy without noticing hairs will take care next time !!
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                                    D
                                    dineshkumargupta
                                    from New Delhi, Delhi
                                    Feb 27, 2012
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    ds group-rajniganha's distributor is involved in black marketing of rajnigandha in hapur,dist.panchsheel nagar.in this,sales executive & other staff is also involved.they are selling rajnigandha by raising 25-30% by actual cost.a lot of times,compaling to sales executive & company,but no response.
                                    do needful.
                                    arvind jindal,jindal pan corner,
                                    kaserath bazar,hapur.
                                    mob-[protected],[protected]
                                    mail-dinesh.[protected]@rqsindia.in,adv.[protected]@rediffmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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