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Eatclub Complaints & Reviews

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Shivansh1212
from Delhi, Delhi
May 15, 2024
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Double charge on single order and not issued refund inspite of several mail

Address:New Delhi

Am writing to bring to your attention an issue regarding double charges
that were applied to my account for recent transactions.

On two separate occasions, I noticed that my account was debited twice for
a single order. The details are as follows:

1. First occurrence: 28th April 2024

2. Second occurrence: Today, i.e 5 th may 2024

Also I have the transaction ID for same...
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Dinesh Romina
Aug 1, 2023
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No Refund and not attending complaint

I had ordered 2 veg rolls from Eatclub, delivery boy came but one of roll was labelled as non veg and as i am pure vegetarian i requested delivery boy to take order back and i cannot risk my belief just because i am hungry and requested refund as it was paid online. However my order was reflecting as delivered so i tried to raise concern but they just simply credite Rs 200 to the app wallet for which i requested them my order was above Rs...
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