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COMPLAINTS

Ebiz Complaints & Reviews

On 17 oct 2019, i made a purchase on pubg mobile app for uc worth rs 1949/-. Through netbanking, amt debited from my saving account as shown in transaction history but uc not credited into my gaming account. Kindly let me know whether uc will got purchased and by when or money will be credited back into my saving account and if so by when it will take place....
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naomi345
from Mumbai, Maharashtra
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money deducted but uc not received

Purchased uc cash via in-app purchase of pubg mobile on 27 september at 11pm via internet banking. Costing rs.724 for uc credit of 660 along with 75rs credit from google play.
My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.

Customer care centres are unreachable.

Beneficiary - times of money...
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Pawan wasnik
from Raipur, Chhattisgarh
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I want my money refund I am not interested all are fraud people

Address:Quater no. 46 camp 2 tata line, 490001

I want my money as soon as posible someone fraud to me to join with blond eyes one group are coming in my home and showing me plan than they come daily in my house and force to join eziz than i will gove him half payment of dd the the give me fake reciept they say that half money 💰 will give witin 15 days other wice your payment will laps then fraud me and take payment from me i want my money back otherwice i will give complaint in police...
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Ankush3331
from Mumbai, Maharashtra
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didn't get pubg uc

I bought uc in pubg mobile but didnt receive them in game. The purchase was for 660 uc and costed me 724 rs . money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from sbi mobile app confirming of money geting deducted and being transferred to this . it would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that...
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Fredin Antony
from Ernakulam, Kerala
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pubg failed uc transaction need refund

Website:www.timesofmoney.com

I purchased 600 uc for pubg through times of money payment gateway the amount (724rs the original amount is 799 but i had a play store discount of 75rs) was debited from my bank account but the transaction was failed. [protected]igagyexaq8 is the refrerance id which my bank statement shows. The transaction was done on[protected] using sbi net banking...
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AmuBoss
from Mumbai, Maharashtra
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clash of clans gold pass purchase

Today i made a purchase of a gold pass worth rs.399 in clash of clans. The amount was deducted from my account but i didn't receive the item. Kindly see to it that my money is refunded.

This is the message i got after i made the purchase :

Thx for inb txn of rs.399.0 frm a/c x0617 to times of m... Ref#igagxrilb6 on 04sep19. If not done, fwd this sms to [protected] to block inb or call [protected]...
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Purchased uc cash via in-app purchase of pubg mobile via internet banking. Costing rs.799 for uc credit of 600

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable....
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Deepak khattry
from Dehra Dun, Uttarakhand
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money cut

Address:Sadar bazar, Varanasi, Uttar Pradesh, 221001

Purchased uc cash via in-app purchase of pubg mobile on 14/08/2019 at via internet banking. Costing rs.1949 for uc credit of 1500

My account has been debited for the same amount but no uc cash was credited to the game.I waited for hours but got no uc. It shows in my sbi account that the money went in times of money limited. Please refund the amount as soon as....
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Chsndy
from Mumbai, Maharashtra
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pubg royal pass

Address:9573552310, 509001
Website:Times of money

I purchased royal pass in pubg game throug sbi in times of money payment method but i didnt get any uc or royal pass in pubg game but my money deducted through the times of money from sbi pls refund my money

Thx for inb txn of rs.799.0 frm a/c x0036 to times of m... Ref#igagstubs3 on 05aug19. If not done, fwd this sms to [protected] to block inb or call [protected]...
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Ifzaladeep
from Mumbai, Maharashtra
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tencent game pubg

Address:Mumbai, Mumbai City, Maharashtra, 400708
Website:Tencent gaming pubg

I purchased 600uc for the cost of 800inr but i didn't get the uc... And 800 rupees were deducted from my account... Google play store couldn't recorded about that.. Please. I'm kindly requesting you to refund my money please help me from this situation i don't why this is happening please make sure to refund my amount... Please help me from this situation...
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Biswajeet2001
from Mumbai, Maharashtra
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my money got deducted but I didn't receive the product

Purchased uc cash via in-app purchase of pubg mobile on 25 june via internet banking. Costing rs.799 for uc credit of 600+60.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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pranav sarnaik
from Mumbai, Maharashtra
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regarding failed transaction in google play but amount debited from bank

Address:Borivali, Mumbai City, Maharashtra, 400066
Website:Google Play (Times of Money payment gateway)

I had purchased in app items from google play (Google play account id: [protected]@gmail.com) of rs 1650/- on 22 july at at 11:11 am. The transaction timed out but amount of rs 1650/- was debited from my sbi bank account and no transaction was registered in google order history. I didnt receive the in app (Game) items. I contacted developer of app who said to contact google play as the developer had not received any amount from google play.br...
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B Aruna
from Chennai, Tamil Nadu
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amount got debited but spins pack not received

Address:Reliable Tech Park Level 4, B wing Airoli Navi Mumbai Mumbai, Mumbai City, Maharashtra, 400708
Website:Coin master(Moon active)

Hi,

I purchased spins pack 3 times in coin master a game by moon active limited and made 3 transactions of amount 1750/- on 9th july and the payment was made to times of money limited. My spins pack has not been provided in the game and the amount has been debited. Request you to please credit my amount back into the account. Reference ids are[protected], 17811890,[protected]. Attached screenshots below....
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rzchetry
from Mumbai, Maharashtra
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money deducted but not added uc.

I bought uc cash via in-app purchased in pubg mobile on 9 july via internet banking. The amount was 310₹ and 799₹,

The money was deducted from my bank account but the uc was not added to my account. The statement shows that the money went to times of money. I want a cashback to my account.
Its a huge sum of money and i'm worried for the same.
Could you please resolve this and ensure my purchased is carried...
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Abishek Samraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pubg uc purchase failed

I bought uc cash via in-app purchased in pubg mobile on 30 June at around 10:58 am via internet banking. The amount was 420₹

The money was deducted from my bank account but the uc was not added to my account. The statement shows that the money went to times of money. I want a cashback to my account. I'm also including a screenshot of the them taking money from my account....
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Jazzaryan
from Mumbai, Maharashtra
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for refund

Address:Gautam Buddh Nagar, Uttar Pradesh

I have cancelled my package and i am unable to talk customer care about my money refund status as they said me u will recieve your cheque after 3 month of cancellation. My request recieve on ebiz 10 dec 2018. Supoose in 2019 i got my refund by cheque but i did not recieve anything till now as i called several times to the customer care number but they wouldn’t recieve my call am aryan prtap my did number is 61694980...
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Meaw N
from Mumbai, Maharashtra
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refund

Address:Plot no. 24, Dronacharya Nagar, Trimurti Nagar, Nagpur 440011, NA, NA, Nagpur, Maharashtra, 440022
Website:www.ebizel.com

As said this MLM company has not given my refund
I posted query on 7dec 2018 till now I haven't got refund
It has been 6months now
I want my money back
This company have already said that it would refund money but it is not working as said
I want my money
I have done the whole refund procedure properly
I want to complaint about this company and want my money back...
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Akhil Veer
from Vuyyuru, Andhra Pradesh
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udemy courses-please refund my money

Address:520010

Today I had done transaction to buy an online course from udemy where it's shows transaction has done from SBI internet banking but I am unable get access to watch the course please help me resolve this issue a sum of rs800 has been deducted plzzz help it's hard earned money please REFUND my money
PROOF-
Thx for INB txn of Rs.800.0 frm A/c X5504 to Times of M... Ref#IGAGJGZIX2 on 16Jun19. If not done, fwd this SMS to [protected]...
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nathan02
from Puruliya, West Bengal
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deduction of balance without user knowledge

Address:713331
Website:www.timesofmoney.co.in

Hello, i had not purchased anything through this platform but still my balance was deducted from my account that too twice in my occasion . I called my bank support center for help they too didnt had any knowledge of it, they insisted me to block my account for this case. But blocking of account in such a sudden case is so troublesome. Please look into this matter cause i dont know to actual source to it and not knowing how to stop it though...
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hm1994chronic
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Purchased uc cash via in-app purchase of pubg mobile on 10 june around at 11am via internet banking. Costing rs.79 for uc credit of 60.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
i need my money back you frauds

Customer care centres are unreachable.

Beneficiary - times...
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Aseemhaneef
from Bengaluru, Karnataka
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ingame purchase no ingame credits

Address:Beach Road Chavakkad, Ponnakkal House, Thrissur, Kerala, 680506

Purchased some crystals ingame in Legacy of discord game via times of money but somehow the transaction was successful and money credited from my bank account but not credited ingame item/crystals credited to me. Pls do the needful. This has been like the 5th or 6th time ToM transaction become unsuccessful and they reimburse the money to bank account....
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Somsubhra112
from Murshidabad, West Bengal
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money refund

I purchased gold pass on clash of clans on 4th june 2019 at around 8:00am. Money deducted from my bank account rs. 399 but purchase failed.

Thx for inb txn of rs.399.0 frm a/c x9704 to times of m... Ref#igaggxysa0 on 04jun19. If not done, fwd this sms to [protected] to block inb or call [protected]

I need your help to get back those amount of money....
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Bidyadar Nayak
from Delhi, Delhi
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didn't get uc.

Purchased uc cash via in-app purchase of pubg mobile on 18 may arround 10:30 am via sbi internet banking. Costing rs.79 for uc credit of 60.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money for me because i'm a student and i'm worried for the same.

Customer care centres...
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Yurshomi K Shimray
from Mahendragarh, Haryana
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times of money - purchase of diamonds from mobile legends online game

Dear sir, i was buying diamonds in mobile legends for ₹399 but the money was charged in my bank account and purchase not added in my game and not added in my google play store.
And i check my bank account transfer details then i know my money was transferred to your company (Times of money). I have send you my bank transfer screen short and my google play subscribe and purchase details and my bank transfer ref. No.
My mony...
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Yurshomi K Shimray
from Mahendragarh, Haryana
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mobile legends diamonds not received after payment of 399

Address:177005

I purchased a diamond packs of ₹399 on 18 may for mobile legends but the order has not been received while the said amount has been debited from my bank account. The transaction reference no. Is igagdxtek5. The mobile legends help team has told me that they didnt recieve any order. But the money has been transferred to times of money limited.
Please look onto this matter as soon as possible.
Refund me the amount at earliest.br...
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adhamal27
from Pune, Maharashtra
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in app purchase of pubg mobile

Address:a/7 omkar park dhankawdi pune, Pune, Maharashtra, 411043
Website:Times of money

Purchased uc cash via in-app purchase of pubg mobile on 15th april via internet banking. Costing rs.799 for uc credit of 600.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Beneficiary - times of money ltd
Reference no:[[protected]igafxzdzv6]br...
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Jophin George
from Mumbai, Maharashtra
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pubg

I Purchased uc cash via in-app purchase of pubg mobile on[protected].07pm via internet banking. Costing Rs.420 for Uc

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary -...
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Khalid Sani Sheikh
from Mumbai, Maharashtra
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in app purchases

Address:Bun Doda, Doda, Jammu and Kashmir, 182202
Website:Pubg mobile & times of money

Purchased uc cash via in-app purchase of pubg mobile on 21nov at 11pm via internet banking. Costing rs 799. For uc credit

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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Aseemhaneef
from Bengaluru, Karnataka
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again transaction error

Address:Beach Road Chavakkad, Ponnakkal House, Thrissur, Kerala, 680506

Another transaction tried just to check with another pack ingame for similar amount of rs 6500/ or $99.9 but again the same error code as earlier and no ingame credits instead money is debited from my bank account through south indian bank
Is this some issue with tom associated with the south indian bank
Pls do something about the whole issue and resolve these issues quickly...
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Coolbhupi
from Mumbai, Maharashtra
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didn't get crystals on purchase

I bought a tony stark's stash on marvel future fight. Money was deducted but i didn't get crystals. Here are the details of message i got
Thank you for using state bank internet banking. Reference no. For transaction of rs. 240.0 from a/c ending 9180 to times of money limited on 01-apr-19 at 22:58 is igafutivj7. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your inb credentials....
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