Ethiopian Airlines Complaints & Reviews

My self Indraveer Singh, I was traveling from Addis Ababa to New Delhi date 27th Jan 2023. When i reached New Delhi, my suitcase wast totally damaged. I was eligible for 2 check in lagguage with 46 kg waight. Lagguage which was damaged having waight around 10 kg only. Still that suitcase was totally damaged and broken. I asked representative of Ethiopia airline she was listen to me and said ou need to mail us for reimbursement which was totally...

I My self Indraveer Singh, I was traveling from Addis Ababa to New Delhi date 27th Jan 2023. When i reached New Delhi, my suitcase wast totally damaged. I was eligible for 2 check in lagguage with 46 kg waight. Lagguage which was damaged having waight around 10 kg only. Still that suitcase was totally damaged and broken. I asked representative of Ethiopia airline she was listen to me and said ou need to mail us for reimbursement which was...

We booked two tickets from travel agency Nitya Holidays on Feb 2020 for Mr. Amit Singh and on 11th Mar'20 for Ms. Karishma Rawat for which I paid total INR 1, 60, 000. Due to COVID breakdown our flights got cancelled. And as per our agent airline not offering any refund providing alternate flight whenever COVID balanced. So, we unable to travel in same tickets in 2020. Our travel agent confirmed as airline not offering refund so, they extended...

Erratic service and incompetent and at times illiterate ground staff.

Be very careful flying with this airline, particularly if you are flying from a jurisdiction that has limited customer protection.

I was denied boarding by an incompetent and illiterate gate agent in Cotonou. The agent could not read English and claimed my visa was not valid. Upon further review of my visa documents, check-in staff at Cotonou...

I was denied boarding by an incompetent and illiterate gate agent in Cotonou. The agent could not read English and claimed my visa was not valid. Staff at the check-in counter later admitted that my visa was valid after I had been denied boarding and after I had missed my flight. Ground staff was unwilling to help and issue a new ticket. They referred me to the call centre. The call centre was thoroughly unhelpful and kept me waiting for...

Date: 06/06/2022

I was booked the ticket through Ethiopian Airlines, Chennai to Mumbai and Mumbai to Addis Ababa and Addis Ababa to juba.

when i reached to Mumbai airport there is no sign of Ethiopian airlines listed on board.

Then I asked the information desk to find out the reason why my flight was not listed on the board. So, one of the respective persons came to us informed us that your flight...

My booking reference is CQIIAC and made online payment of Rs 62, 989 on 16.04.2022 at 3.50 pm. My bank debited my account and sent confirmation email. Until now- 19.04.2022 the ticket is NOT issued and have been asked to make a fresh booking and payment.
This is a clear case of online cheating by Ethiopian Airlines.
I have been tossed up and down by their Mumbai office with no solution in sight.
I want compensation from...

THE WORST AIRLINE EVER AND WORST FLIGHT.
We flew on the 27th of January 2021, from Madagascar to Paris.
We had to stop to Addis Ababa and there they forced us to take another COVID-19 test pretending that it was an obligation from the French government, which wasn't!!!
Then, the flight was delayed and no one informed us.
They made us go into the plane 4h earlier, so we all waited for 4h inside the plane with...

Dear sir,
I, anil mahendra, resident of, 25-c, pocket-'a', sukhdev vihar, new delhi-110025, mob: [protected] / [protected], sheba miles no: [protected], am a frequent traveller of ethiopian air lines and in the last six years must have more than 20 times to del-add-bjr, in your esteemed airlines as i am a teacher bahirdar university. I did not have any problem of any kind till now but this my last travel as described above, as...

Dar es salaam
18.2.2019
Ethiopian airlines
Ref. Denial of my right to travel by ethiopian airlines
My name is daniel john seni, a tanzanian who has been studying in korea for three years. On november 11, 2018, i traveled from korea (Incheon airport) to dar es salaam for a two-month vacation. I had a two-way ticket, and my return ticket showed i had to return on 7 february 2019 from dar es salaam to korea to attend...

Hi. I used ethiopian airlines to fly from mainland china to jhb and return on the et604 flight from jhb with a 6hour layover in ethiopia, addis ababa bole airport while waiting for my return flight to china. Upon receiving my luggage i see that my suitcase has been ripped open (It was cable-tied) and left half zipped. I see that my luggage had been moved and i was left with a slashed perfume box that used to belong to my brand new (Paco rabanne)...

I, Anil Mahendra, resident of, 25-C, pocket-'A', Sukhdev Vihar, New Delhi-110025, Mob: [protected] / [protected], Sheba Miles no: [protected], am a frequent traveller of Ethiopian Air Lines and in the last six years must have more than 20 times to DEL-ADD-BJR, in your esteemed airlines as I am a teacher Bahirdar University. I did not have any problem of any kind till now but this my last travel as described above, as ticket details, my...

Yousuf mali from dfw/ewr/add/bom/hyd
Airline did not give me correct information regarding the flight delay.
My pnr is ejxuwu
I left on dec 24th dec from dfw/ewr/add/bom/hyd
I did not received my suite case on time. I had a wedding in hyderabad. I miss all that i did not get my suite case.
So i need to have any thing with me my medications and all the clothes

I suffer a lot then purchase...

Dear sir,
I am sunil kumar jilledi, my wife is ethiopian i am working in eritrea. Today because of lack of knowledge of your ethiopian airlines delicates in india. I lost my tickets. Actually for ethiopians there is a onarrival facility is there for eritrea. I got this information from ethiopian air lines head office addis ababa and i got information visa onarrival at asmara airport also. Even i spoke with one of your customer care...

I and my wife were travelling from new delhi to lagos via adisa baba on 23-april-2013. We boarded the flight et-687 from delhi to adis ababa seat no 4j & 4l and reached adis ababa. When we reached adis ababa, ethiopian airlines staff informed us to get down as buss is ready. I struggled to quickly board the bus. On reaching lounge cloud nine, i found that my iphone 7+ black jet was left in flight only.
I reported the matter to the...

I travelled on 19th july with my aged mother (75 years old) from delhi to addis ababa (Et 0687) and connecting onwards to nairobi (Et 0302). Then on 30th july return from nairobi to addis ababa (Et 0307) and connecting onwards to delhi (Et 0686).
I had requested for a wheel chair right up to the plane (Including lift) for my mother as she has difficulty in walking and difficulty in taking stairs. Inspite of repeated reminders no wheelchairs...

Hello Sir, Good day. Hope you are doing well. I have boarded a flight of Ethiopian Airlines on 27-September-2014 travelling from Johannesburg to Kolkata via Addis Ababa and Mumbai. Details of my flight are as follows: Flight No: ET-808: Travelling from Johannesburg to Addis Ababa Flight No: ET-610: Travelling from Addis Ababa to Mumbai Flight No: AI-610: Travelling from Mumbai to Kolkata. (Air India flight since they have...

I'm coming from to Delhi by Ethiopian Airlines in[protected]Sunday) and have to reach Delhi by[protected]Monday) at 8.15 AM approx, but due to fog and vision is not clear so it's fly around 2 hours in the air and wait for clear the fog, but climate is so bad that day so Ethiopian Airlines decide to land in Ahmedabad (Gujarat) and wait for fog to be clear. Now we waiting and approx at 1.00 PM we got to know that fog is clear in...

I and my wife were travelling from KINSHASA to MUMBAI via ADISA BABA on 14-oct-2013. And your flight from KINSHASA was late and reached ADISA BABA late. When we reached ADISABABA Ethiopian airlines staff did not inform us anything. I struggled to know what happened to flight of ADISA BABA to MUMBAI and I came to know flight left before arrival of flight of KINSHASA. And then I went to your staff for more information and they were really...

Dear Sir,

I am planning out my honeymoon and shortlisted Ethiopian airlines to travel from Mumbai to Seychelles as I was attracted to the promo offer being advertised on their website "Buy 1 get 1 free". But on contacting the local Ethiopian Airlines office got informed that this offer is not for departures from Mumbai but only for selected location which is not mentioned anywhere on the website. On formally complaining...

I SANJAY SINGH got my air ticket cancelled from ETHIOPIAN AIRLINES ENTERPRISE with invoice no. IB212777 and ticket no[protected] for 10.Jan 2012 from New Delhi To Kigali. The air ticket was cancelled by Ethiopian Airlines office at 56, Alps Building1st floor, Janapth, Cannaught place, New Delhi. The air ticket was cancelled by the office in my personnel presence with assurance that amount will be refunded to me , the medical documents(...

Hi,
I am writing this email to inform about the inconvenience I had to face while travelling OR Tambo Johannesburg (South Africa) to from Mumbai (India) by flight ET808, ET610 on 2 Oct 2011.The airlines confirmation number was MOKKHJ. I reached OR Tambo airport at 11 am on 2 Oct 2011 to board on to flight. When I checked In, I was not informed that the flight has been delayed. Flight was delayed from Johannesburg to Adis Ababa. I had...

The Director
Airport Authority of India
Delhi.


SUB: COMPENSATION AGAINST HARASSING MY MOTHER (Passenger)


Respected Sir,


I am Deepak Rastogi staying in Rohini Delhi for 20 yrs & my sister resides in Lagos Nigeria since 13 yrs. My mother Mrs. OMWATI RUSTAGI (Sr. Citizen) wished to visit her daughter there. I bought a to & fro airline ticket (Ticket...