Fab Fresh Complaints & Reviews

"fraud company, lost rs.5000 shirt" never give your cloths. Worst laundry service, worst customer service, fraud company. I given my cloths but received wrong shirt, my shirt costs 5000 and i received another third class shirt. This company will take your good cloths and they will sell to another person in second hand price. Brain less customer service and company will shut down soon....

Worst company and worst service, 1st they destroy my green kurti with red colour, 2nd, 2 of my leggings, and 3rd lost my maroon kurti from last 3 weeks i'm writing mail but nk response they even don't call or give clarification, today i'm going to raise a complaints in social media also so that other people also don't use their service very bad experience....

My order id is 47511, never give your cloths. Worst laundry service, worst customer service, fraud company. I given my cloths but received wrong shirt, my shirt costs 5000 and i received another third class shirt. This company will take your good cloths and they will sell to another person in second hand price. Brain less customer service and company will shut down soon....

I place the order on 29.11.2018 and today is 06.12.2018. For the last 3-4 days inspite of getting daily delivery notification I till now did not receive my laundry. Now its gone so much out of my hands that your company launderers not attending my phone calls. I am not getting any assistance and I am really clueless what to do. Its gone to a level where I don't mind even coming and collecting my clothes from your laundry. Please request you...

My order id is 46137.

I placed an order to iron 25 cloths with fab fresh on oct 20th. I was returned +with only 23 cloths.

I have raised a complaint with their customer support team but no one had given status about my cloth and its more than a month now.

But they have called me almost 30 times during this period for new order. Seriously they are annoying and they are just robots without any sentiments....

I once took the service from fab fresh launderers in banglore. Since then after repeated feedback on their calls i have explicitly mentioned to not call me but they have not paid any heed to it. Their repeated callings have been a source of harassment to me and even if after filing this complain there is no improvement, then i would be left with no choice but to file an fir against the firm....

Order no. 44780
My order is missing clothes when it was returned to me after laundry
1. Us polo jeans - dark blue
2. Jockey shorts

I gave my clothes for laundry to fabfresh. Firstlythey took 4 days to return the laundry. Then when the laundry came, in two days i was able to figure out that some clothes were missing. I contacted the delivery guy, he asked to call the fabfresh number [protected] but no one...

Made a mistake of availing their "service" before I saw their reviews. The pickup was prompt and payment was prompt. When it came to delivery it took a couple of weeks of follow-up calls (only I call, they hardly answer), lot of agony and desperate waiting everyday hoping you get it delivered.

I feel lucky that I got almost all (only few missing.. it's not so bad right..!!) my clothes back.

They tag each and...

Worst laundry service on the planet. Gave clothes for wash and iron and they promised delivery in 1 day, however even after min 300+ calls and followups finally able to get delivery after 1 week. Escalated the issue till their higher management and ceo stating i am leaving the bangalore and needs clothes badly but still it is of no use. And they have the world's rudest customer care ever. On delivery, you will find out that they do not even...

I had given two quilts to be dry cleaned. However, i received both the quilts after prolonged follow up with coffee stains. I returned it to them and again after a 6-7 day period i received them again unwashed, with the coffee stains. I asked them for a refund and they said that is not their policy and hence offered to again clean them and guess what happened the third time also i received it with coffee stains....

I have given 33 pieces of dresses for wash and iron.
All of them were tagged with a plastic tag forcefully anywhere in the dress.
Every cloth has atleast 2 holes made out such tagging. They have visibly torn the clothes. I have paid a tune of 580 rupees for my clothes. None of them are usable as they could be visibly seen when i wear them. I would like to claim damages for the same for a tune of rs. 50, 000.
There is...

They are pathetic for the services, totally unprofessional.
They received my order with delivery date tuesday but once i called tuesday, they said not done and will be delivered wednesday, and i said even okay for that as i have to attend a function thursday. Now once wednesday came, they are still not ready for delivery and saying can't be done. You can take back your order....

I have been following up since past 10 days for it but no response. Every time i call up the customer care i am told they would revert back in 48 hours. Highly irresponsible company. Realized that i am not the first case they have been misplacing clothes of many people in the last few months...
we have 56 items of branded clothing to the company that have not been returned till now. We have made some 100 calls, 20 emails, but no resolution...

Fab fresh should be barred from carrying on their services. They are as unprofessional as it can get. Technical glitches, late delivery, impossibly inconsiderate customer service, sky rocket prices and terrible washing of clothes. So terrible that my new clothes look like they are 10 year old, white clothes specifically are stained and all clothes are in an unrecognisable condition. More over, they never get back to you, you have to keep...

Order number: 40551.
This is to report the horrible experience with fabfresh. Not only have they lost my brand new blanket (Worth rs. 4800/-), they do not have the courtesy to respond to the number of calls i have made everyday. All they reply is that they will get back and till date, since the past 30 days, i have not received a call from their end.
Hoping some action is taken against these guys and also to help me get my blanket...

They returned the clothes given after a month and then too a pair of trouser is missing. I have been following up since past 10 days for it but no response. Every time i call up the customer care i am told they would revert back in 48 hours. Highly irresponsible company. Realized that i am not the first case they have been misplacing clothes of many people in the last few months...

Order#38379 we have 16 items of branded clothing to the company that have not been returned till now. We have made some 100 calls, 20 emails, but no resolution has been done.
The company keeps sending fraudulent smash since the last 30 days saying that a delivery person will come, but no one comes.

The company admitted a week back that they have lost our clothes. They still didn't respond on time but kept on dodging...

I have placed order on Fabfresh from my chennai addresa on[protected]. As I am not a permanent resident of Chennai my flight is scheduled on[protected].So I needed the product within 4 days and same delivery was assured by fab fresh. But 4 days have passed by and product is atill not being delivered. I have attached screenshot of my order id and Payment also. Even after making payment of Rs1199 for 10 Kg I am not recieving the product. Because...

Worst service ever, clothes were picked up on 29th june and i got a message for delivery on 3rd July with the details of the delivery person, but no one came for delivery and the delivery person did not receive call too. I contacted customer care and they promised for next dat delivery but no one came up and today is 6th july and i get a message that i have rescheduled the delivery, without my knowledge. Order #37565...

Order# 35888. Have given 6 garments for drycleaning on 9th june with promise of delivery on 11th june with extra 25% charge. It's been 8 days and no status update from fabfresh. I am calling them everyday but they disconnect the call saying they will call back in 10 minutes but no one returns back the call. This is completely fraudulent company. Not sure what's the state of my garments.

Thanks...

I had given 6 pieces of my expensive lehenga set and dress for dry cleaning last month.
Order ID: 31815

They took it returned back nicely with all their tags. But, then when I open it I find one skirt is burnt and is still dirty. Also, hanging from the blouse are missing. When I asked them for same they are not even sorry and asking me to get it reworked. I am sending an email and they don't even care to reply.
br...

Date of incident - 15-dec-2017
Order id: 28102

I raised a complaint for my loss of cloth on 15-dec-2017 to thier mail-id ([protected]@fabfresh.in) as the delievery boy asked me to do for the loss of a cloth.
I have been chasing them over the but i have not a got a single response from them.
Also i always get calls for a new order, but when i ask them about the complaint, they make us wait over the call...

Order 27174, lost all my 5 clothes under this order & order 26644, lost my branded shirt and they neither gave me any comp. Nor receiving my calls. Its manager srinivasan ([protected]) shamelessly says what can i do and is ready to give me only 300 bugs for my lost shirt. Now they have lost my complete order & cust care exec not picking call. Shameless company....

I had ordered laundry for 14 clothes and 3 for dry cleaning via bro4u. I paid 300 at time of order but they said bro4u didnt give them so i had to pay again full amount. After 10 days of waiting i got my clothes back in which they ruined an expensive white shirt and jacket totally.
For 5 days they were daily saying they will send but didnt send untill i paid the extra amount to them.
After charging this much they ruined my...

Odr id-26492, they took it on 4th nov, 17 and promised to return it on 9th but today is 19th n till now they have not returned my clothes. I don't know what to do, they don't mail reply for mails, they don't take d calls n i by mistake they take then they only have to say that they will return it today. Now i will take strict action agnst it if it's not returned to me by tomorrow...

I gave my clothes for washing on 6/10/2017. It was supposed to be deliverd on 9/10/2017 but it yes yet to get delivered even today13/10/3017. I tried calling the executive and customercare many times and there was no response and yesterday they promised to deliver the clothes before 3 but i am yet to recieve it. I already informed them about the delivery because all those clothes were the ones i wear for my office and they didnt even care...

I had given my clothes for laundry bearing the order number 24275.
The treebo elan, chennai hotel manager mr. Arun had given the clothes on for express delivery on my word on 24th september, 2017.
I received the clothes on 26th september, 2017 in the afternoon. The hotel manager paid the amount the bill bore. Later in the evening when i came back to the hotel and saw my clothes, they were all stained and dirty. The clothes had...

Order placed & pickup of clothes - august 29, 2017.
Promised delivery of clothes - september 1, 2017 or september 2, 2017.
Actual delivery of clothes - september 14, 2017.

These folks are the worst. I gave them my clothes in pristine condition and without any stains (I'd worn them twice or thrice obviously!) and the state in which my clothes were returned is simply appalling and disgusting. Not to mention the...

I have given my 3 piece suit for dry cleaning online, its been more than 15 days they have not returned my suit, whenever i called to their numbers no body answers, few a times someone picked and said we will deliver by evening and it never came.
My suit is very expensive wore it once, i would like to ask money from them if they are not returning my suit. Their company should be banned for such poor services government should take...

I am really disappointed with their service. Firstly when i gave my clothes they didn't wash it properly and instead there were few stains on my clothes but instead i was being kind and since they apologised i paid them the complete amount. The second time that is on 9/617 i gave them nearly 10kg clothes. The delivery date was tuesday 13/6/17 but they didn't deliver. The next day on 14th i called the delivery guy and he asked me to call customer...