Fire Boltt Complaints & Reviews

Brajraj singh
[protected], [protected]

मेरा स्मार्ट वॉच अपने आप बंद हो गया है कंपनी वाले कोई response नही karte

I received defective product from fire boltt. The replacement product was picked up but new product was not received. I want my product or amount. I want new sealed packed product

Ticket ID: 745209, 763643, 668934, 687843, 669011, 669002, 517054, 517028, 511363, 511347,
I ordered a smartwatch Cobra . They sent the defective watch once so i go for return they said they have only replacement policy so i accept it but, since from last 6 months I'm calling customer care but not getting proper information on the replacement. Everytime getting different answers and false commitments from customer care. I am fed up with all this😡 . It is out of tolerance. Fire boltt customer service are not ethical and professional. what is going on in fire bollt company, I can't tolerate all this much now. Fire boltt is a Fraud company . They making money by scamming people. I need refund but they are not giving. I think i have wasted my money on fire boltt company.

Ticket id - 725807
I ordered a fire bolt watch 7 months ago which came to me defective so I asked him to return it, they said they do not have any refund or return policy, they have only replacement policy, so I asked them to replace.After that the watch has been done replaced 6 times and 6 times they have sent defective product.Now it's been 40 days since last time I had given my watch for replacement but till now I don't get any information about my watch.When I called customer service they said the product is out of stock but same product they are selling on website.They are talking about giving me a coupon code but that coupon code is only for their website, if I take the coupon code i have to pay extra for the same product. Means in a way they are doing fraud with the customs.I want to get my money or watch asap.

I ordered a fire bolt watch 7 months ago which came to me defective so I asked him to return it, they said they do not have any refund or return policy, they have only replacement policy, so I asked them to replace.After that the watch has been done replaced 6 times and 6 times they have sent defective product.Now it's been 40 days since last time I had given my watch for replacement but till now I don't get any information about my watch.When I called customer service they said the product is out of stock but same product they are selling on website.They are talking about giving me a coupon code but that coupon code is only for their website, if I take the coupon code i have to pay extra for the same product. Means in a way they are doing fraud with the customs.I want to get my money or watch asap.

I bought fire boltt phoenix smart watch in fire boltt website. I received defective product like the display is getting stuck. I immediately complained about that. But still no response. I need replacement for that with new sealed product

Ticket id 725807
I ordered a smart watch of fire boltt(talk pro) but the watch they gave was defective So I gave him a return under warranty but he said there will be no return, there will be a replacement, so I said ok.Now that watch has been replaced 6 times but everytime they Sends defective product in the name of replacement .How often do I have to do the replacement? I am worried since 6 months.I didn't wear that watch once.I requested them a lot that it has been replaced 6 times, please don't replace again please refund it, but they are not doing that.

My fire boltt smart watch BSW029 BKACK
Which I purchased in 27.06.2022
My watch glass is break..
From this breakage touch is not working properly.
Soo plzz change the My watch glass

This watch is not working properly and it's battery backup is very low.

I had bought a fire boltt smartwatch which has been replaced 2 times in warranty but every time there is some fault that's why i requested for return or do something but they are not replying to my complaint. What should i do now?does the company do the same to everyone?

Fire boltt worng product plz replaced my product

This is the 3rd or 4th time I'm getting a replacement. The heartrate, workout tracking is all completely wrong. And the display screen is not centred properly, which was the same issue with the first watch I got. I am tired of this replacement cycle. The customer care keeps on saying replacement and no refund.

I have purchased a watch from them few months back. The watch was of very inferior quality to what was shown in videos. The watch stopped working in sometime. I have emailed their customer support. No replies for weeks. Then after chasing for 1 month, they collected the watch. Thereafter no response from them. No replies to emails. Then one day the ticket got closed.
This company is a big time scam and its co-founders (Arnav, Ayushi) are very big scam-artist. Whoever is reading this please don't waste your hard money by seeing the brand ambassadors of this company. This company is faking everything.

Hello sir my fire boltt BSW024 is not getting on Because of not charging

Charging problem

No resource found

Our product is collected by the fure boltt company and there is no response of replacement of new model or refund of money.
Please help me to get replaced by new product or refund my amount.
Product buyed:Neptune fire-boltt
Replacement of new model: Ring Plus

I have bought a smart watch from Flipkart of fire boltt and found some issues in the watch and i have register complaint about that after 15-20 days they picked up the same and said that within 7-10 days it will replaced but now it more than 15-16 days i haven't received any confirmation mail or any sms regarding the same. When I'm calling their customer support they didn't provide any help and says wait for next 72 hours i have call them many times but still they don't provide any help.

The glass of the watch is dispatched from the watch on its own
I am trying to contact fire bolt for a long time and I didn’t get any response they neither pick my call or answered it

Invoice Dated 20.05.2022- Invoice No-GR1R[protected]-Online Distributor Company-Savex Technologies Private Limited- Smart watchBSW017 Silver Grey Price of 3999 Rupees- Due to Manufacturing Defects issue I returned the Product-After that They Sent the Replacement of Very Old -Refurbished product - This made me Very Heart & Unsatisfied with The Product .I am Contacting the Concern Customer Complaints also but They are Ignoring & Not Responding Properly about- Watch also Not Working -Dead watch- My Money also Cheated- So Iam Requesting You to Take an Action on the issue.
They are Not Ready to Refund my Money or Else I requested New Watch to be Dispatch to me.
2 to 3 times I complaints on Customer care- No Response & This is the one & Only Option i have Left- Don't Cheat the Consumers- Every Single Rupees Value & Trust based on Products.

Already This have Wasted my Lot of Time Personally & Professionally- I request you to take an action on this Distributor- Online

Hlo sir, this is k.srinivasarao and i bought my watch but after few days firebolt watch is not getting charged and it is not at all oning .so please solve this issue by sending anyone

The product that making by company is not good and which are not working. If we report this they are ready to replace without fixing the watch in one year after year they asked to throw simple and they don't have any service centers to fix the issues of their own brand watches.

Nowadays even small company are providing offline service centers to fix the bug, which they don't do.

By this way they are cheating the customers and they not respond for any after one year.

In my case they replaced watch before Its warenty expire. The replaced watch i have received one month before of waranty expires. Now the replaced watch also not working and i created and updated in the ticket within one month of its delivery.

Now fire bolt team says we can't help you with any service.

Please find the ticket details and call recording from the fire bolt team.

I concerned this as their business strategy to create faulty products which will fail to work with in year and next the customer has to buy another one.

Sir, I ordered online a smartwatch on 17th june 2022, the company cancelled my order on 6th july 2022. Still I didn't get the refund amount.

Pls help me.

My fire boltt BSW002 is not getting on
Because of not charging

Worst customer service I've ever seen plus fake people also...i (prepaid )booked a product on 28 July but i didn't receive it and even did not get my money till date it has been 2 months... Many times I mailed or called but no one responded... Last time I made a review on the side then one person called me on 18 Aug. and told me I would solve your problem but nothing he did then I made a new review then one more lady contacted me her name is Mandavi dubey and she told me that kindly delete review so i will solve your problem with in a week one I delete review then she stopped to reply... What is the behavior😡😡😡 worst company service I ever seen with fake people

Fire boltt had picked up my watch for replacement on 2nd September 2022 and as on date not return to me.

It's big loss to me.. looks like company doing fraud.

Pls take action
My phone number
[protected]

I purchased a model of fire boltt smartwatch Bswo18 from Amazon. watch was not working so I raised a complaint .The company arranged pickup and took the watch . But still no respone from company about the status of watch . following with them since long

Name-Udit sharma
Mobile no- [protected]

Ticket number 411282 sevice centre koi visit karne nahi aaya