Fire Boltt
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Fire Boltt Complaints & Reviews

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Shawin Davis Plakkal
Sep 11, 2022
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My Bolt Smartwatch of Almighty model its complaint and this is my second complaint that I am requesting that please please payback my money and or please give me that good product good one. I already request to company., but they not responding. There is only computer reply, attach the with this mail what my complaint what my Smartwatch status
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    Utkarsharma22
    Sep 11, 2022
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    I bought from fire bolt website, i have mailed them on 8/09/2022 still no answer from them. I'm not happy at all with watch or services. first watch won't survive more than four months, and the replacement watch wasn't functional either.

    Replaced watch having battery drainage issue. It either uses too much battery or has a bad battery. It didnt last long even for 5 days with a full charge (DND was on, Bluetooth was turned off, no music was played, no call alerts, no message alerts).
    the battery is dead even with low usage, it won't last more than five days, and you're asking for ten days of standby.
    It's very costly
    I want them to Take watch back and give me my money back in full as soon as they can. I want my full amount of money and no replacement now.
    Please help me ...
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      Panchanana bhuyan
      from Kodala, Odisha
      Sep 10, 2022
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      Address: At-gopalpur, Po-talasara, Ps-kodals, district-ganjam, Odisha, Pin-761035
      Website: Watch display prablem

      Fire bolt watch display prablem
      Please exachenja my wtch
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        D
        Dilawarsingh narayania
        Sep 8, 2022
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        Address: Vpo dayal chak hiranagar road teshil-hiranagar district Kathua pin code 184144.(j&k)

        I will purchase the 2 watch for fire bolt nimja pro smart watch.so broken smart watch display of 2 watch.so please help me sir.and purchase date is[protected].
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          S
          Senabhi
          from Shahdol, Madhya Pradesh
          Sep 7, 2022
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          Address: Shahdol madhya pradesh
          Website: Www.fireboltt.com

          Purchased a fireboltt supreme smartwatch from flipkart on 12.04. 2022 within 2 months the watch stopped working. When reached out to flipkart they told to reach out to seller then I raised a request through fire boltt webpage (request no. 381748) since then no response of my emails and their customer service do not respond when even you can it would put on hold tone and then disconnect.
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            S
            siva edula
            Sep 6, 2022
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            I have oredered a Ring 2 watch, with order id[protected] and its been 25 days, they havent delivered or initiated any refund for the product.
            When ever i call the customer care says that the product have not reached their ware house and they will initiate redund when the product reaches ware house. But the product is in transit from 20 days.
            call[protected] consumer complain forum and complain, most of customer facing same issue.
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              A
              Arsh Vohra
              Sep 5, 2022
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              I have buy new watch fire bolt murcary watch the issue in watch unable to on 22th aug i have submitted watch in service center still no rply many time call your service center every time pick up the call but not rply ...
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                S
                Sagar s. wankhade
                from Shegaon, Maharashtra
                Aug 26, 2022
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                Address: At.post.janori to.shegaon district. Buldhana, At.post.janori to.shegaon district. Buldhana

                Change my watch is a service centres not available and not service available my watch problem please service my watch
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                  J
                  Jagdhar
                  from Lucknow, Uttar Pradesh
                  Aug 20, 2022
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                  Address: E.D.648 Sector Q Aliganj Lucknow 226024
                  Website: [email protected]

                  Plz kindly attention to taken the notice my complaint is that the one smartwatch has been purchased fireboltt company on[protected] modol no. BSW042 Black 1.32 order no. DE2CO227558, Dockent no. [protected] and which is received by me on[protected] and after that some problem has occurred due to come the call and that time vibration function has not been working. plz taken the notice on my compliant and return or replace the said watch.
                  Thank u
                  with Regard
                  Pratul Gupta
                  [protected]
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                    S
                    Simon1397
                    from Mumbai, Maharashtra
                    Aug 16, 2022
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                    Address: Anand villa 305 Near St Micheal Church Vasai Virar 401202, Anand villa
                    Website: www.fireboltt.com

                    I am repeatedly calling customer care there's no response, i have given my product to one of the service center in vasai, but it's been 20 days and i haven't received my product yet..what a fake service, like seriously i just used it for 3 days and then from 20 days it is at service center only.
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                      N
                      Nikkkiiil
                      Jul 29, 2022
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                      Address: Ravupalli village sree venkateshwara medical store, Ravupalli village sree venkateshwara medical store
                      Website: Firebolt

                      My BSE002 smart watch charging issue
                      Please change my fire bolt watch
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                        U
                        Ujwal6171
                        Jul 28, 2022
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                        Website: Fireboltt.com

                        I purchaseed fire boltt hurricane watch through their official website, but after 15days it stopped working so i returned it to them but even after 15days i have not recieved refund or exchange item i have reported them so many time but they are not responding to my emails
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                          Q
                          quamer
                          from Kharagpur, Bihar
                          Jul 26, 2022
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                          Website: boltt.shop

                          Hello,

                          I placed a product from https://boltt.shop/, namely Fire Boltt Almighty BSW013 Black L, on the fireboltt website on 21st July. I received the product on the 25th of july. But the speaker of the smartwatch is not working. While Bluetooth calling, it gets connected, but I can't hear anything from the smartwatch. The mic is working perfectly fine, I can even make a call and receive the call from the smartwatch, but I'm unable to hear anything as the speaker is not working. This is very disappointing.

                          I've raised one complaint on fireboltt website with ticket id 311643 on 25th July, and it's showing closed and resolved, but in reality, I never received any call or email from their customer service. They closed this on their own, which translates to fraud.

                          I raised another two complaints by mailing [protected]@boltt.com with ticket id 312768 and 314068, which remain unanswered.

                          Please help me in getting a replacement or refund from fireboltt. Pathetic service

                          Their website doesn't have any cancellation option or return request option. Worst service

                          I'm attaching the watch photo, invoice, and proof that they closed the ticket next day after I raised the complaint (without consulting me)

                          Thank You
                          Jul 26, 2022
                          Updated by quamer
                          I'm adding the smart watch photo as well

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                            L
                            lobzang palden
                            Jul 26, 2022
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                            : I have ordered a firebolt talk 2 smart watch on[protected], and it's been a month of my order. The status says Shipping soon. I have talked to the customer care service and he was saying my order is out of stock. So I want the money refunded, if my order will not dispatched to my address Ladakh. I am doubts if it could be dispatched to the given address or not. Plz let me know. What should I do for refunding.My order number is[protected]
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                              Manan1212
                              from dehradun, Uttarakhand
                              Jul 22, 2022
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                              Address: 5-9-30/1/E Bhagya Nivas Palace Colony Road No 3 Basheer Bagh Hyderabad TG 500029 IN
                              Website: fireboltt.com

                              I ordered a Smartwatch from there website and it delivered after 3 days. Problem starts when I returned it they didn't return it instead they place a replacement from me, after that I refused to receive the replacement package because I didn't requested it, but after refusing the package they not refunded me till yet. Its already 2 months passed from then. I haven't got any refund from them. Very disappointing nad ridiculous.
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                                R
                                rohit5577
                                from Mohali, Punjab
                                Jul 22, 2022
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                                Website: fireboltt.com

                                I had ordered pair of tws on 16th of July from fireboltt. Product was not up the mark, so I decided to cancel it before de delivery.
                                After attempting on numerous calls and emails, fireboltt coustomer care hasn't responded yet regarding the issue.
                                I refused for product delivery.
                                It's been 6 days now I haven't received any call or email from coustomer care yet.
                                I want cancellation and refund for the product as soon as possible
                                . screenshot shots of the same are attached
                                How many days it's takes to return the warehouse of thr firebolt and about how many days later you get your refund
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                                  6
                                  6329 Vinit Pathak
                                  Jul 20, 2022
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                                  I had purchased smart watch on 1 july through flipkart and the issue with the watch was it's button was not working so i applied for warranty support in Fire bolt for replacement and the product was picked through blue dart on 8 july, after 1 day i got message that the product has reached in fire bolt and they have started the processes, but till now i havent received the product nor they are replying
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                                    A
                                    ArjunPtael11
                                    from Vapi, Gujarat
                                    Jul 19, 2022
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                                    Address: C/O Boltt customer care department, 317-Platinum techno park, Sector 30, Bhagvan mahaveer RD, Vashi, Navi Mumbai-400703
                                    Website: fireboltt.com/?utm_source=googleads&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term=fire%20boltt&gclid=CjwKCAjwrNmWBhA4EiwAHbjEQOo5-v_2EZT8L-YL3XVyoF17_

                                    I had mistakely purchased Fire boltt talk1 Black BSWOO4 product from company website and also made advance payment against it. Also i tried to cancel the order from company website but due to non availability i had contacted the customer care team regarding of it. As per guideline of customer care team i had refused to take delivery of product and returned it to the company but still not receive the payment against it.
                                    This is not acceptable. I'm also having very bad experience with Fireboltt I ordered a Smartwatch from there website and it delivered after 3 days. Problem starts when I returned it they didn't return it instead they place a replacement from me, after that I refused to receive the replacement package because I didn't requested it, but after refusing the package they not refunded me till yet. Its already 2 months passed from then. I haven't got any refund from them. Very disappointing nad ridiculous.
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                                      R
                                      renjithcu
                                      Jul 19, 2022
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                                      Website: fireboltt.com

                                      Ordered "Fire-Boltt Ring Pro (BSW029) Black" watch on 20th June 2022 from Fireboltt website, till date the same has not been received. Saw Fireboltt advertisement on Facebook, when I tap the advertisement it redirected to the Fireboltt website, chosen the item and proceed for payment. I have paid an amount of Rs. 3799.05 via Google Pay, below showing the payment details,
                                      UPI transaction ID[protected]
                                      Google transaction ID - CICAgODvw4TzLQ
                                      Receiver's UPI ID - [protected]@yesbank
                                      Sender's UPI ID - [protected]@oksbi

                                      Even after the successful payment I didn't get any order confirmation or order id from Fireboltt.

                                      Tried to contact Fireboltt customer service team many times to report the issue but no one even picking up the call. Also send several emails regarding the same, still no useful reply from their side. They are only generating tickets whenever I am sending emails to them. They have generated 3 tickets till date for the same complaint, but no use after generating the ticket no response.

                                      So I request you to please provide a solution for the issue described above at the earliest. Also shared the sereenshot of the payment details for your reference.
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                                        Usen
                                        from Ghaziabad, Uttar Pradesh
                                        Jul 17, 2022
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                                        Address: D-202, SPS, Apartment: 1, G.T Road, Sahibabad, Ghaziabad, Uttara Pradesh, India, 201005, Ghaziabad, Uttar Pradesh

                                        I have brought a Fir boltt wrist watch dates 23/08/2021.
                                        The problems are as followings:
                                        1. The touch screen is not responding,
                                        2. There is a problem in connecting and down loading.
                                        3. I can connect to my timing even after De Fit re-down-loading.
                                        4. this problem has been facing more then 1 month.
                                        solution is
                                        would you please replace the new one.
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                                          oyesh pandey
                                          Jul 17, 2022
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                                          Address: C-64, transport nagar Scheme,Ward Hind Nagar, Lucknow -226012, Uttar Pradesh
                                          Website: Fireboltt.com

                                          By mistake my smaller son purchased this watch without permission of parents
                                          So we want to return this watch and want to refund
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                                            Vasant verma
                                            Jul 16, 2022
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                                            Address: Rasikdangal,post-gogola,dist -pachim bardhawan ,pin no-713381

                                            Don't work the smart watch botton on/of,
                                            Don't work display light when I change
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                                              Pradeep Alva
                                              Jul 15, 2022
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                                              Address: B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar, Uttar Pardesh, 201301
                                              Website: www.fireboltt.com

                                              Ordered 2 sets of smart watch - Talk 2, black & blue colour throught Fireboltt web online shopping for which payment transferred got deducted from my account still order confirmation is not received.
                                              While checking again both ordered watches are showing in cart how is it possible.
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                                                Arakesh
                                                from Kolhapur, Maharashtra
                                                Jul 1, 2022
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                                                Address: B-56 B, Ground Floor & First Floor, Sector-7, Dist. Gautam Budh Nagar, Noida-201301,Uttar Pradesh
                                                Website: Fireboltt.com

                                                Wrong product delivered to complaint many times no issues solved and mail is solved issue
                                                My order is black colour watch and bill watch colour is black but get pink colour watch
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                                                  Prajithpraji
                                                  from Salem, Tamil Nadu
                                                  Jun 24, 2022
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                                                  Address: 1/93, Pannagadu Street Meyyanur salem-4
                                                  Website: Fire Boltt

                                                  Couldn't Charging in Smartwatch & Some Technical issue provide

                                                  The Smartwatch backside Case hole
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                                                    Rajesh Patti
                                                    Jun 13, 2022
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                                                    Website: www.fireboltt.com

                                                    I have purchased a smart watch spo2 fireboltt bsw002 on 18/05/2022 . And after 15 days it stops working. I register a complain online they told me that watch will replaced or upgrade as I want but after 2 days my complain is closed without any resolution. Now I am trying to connect with their customer care but they are not reponding
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                                                      daredevilaks
                                                      May 14, 2022
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                                                      Dear Sir/Ma’am,
                                                      I recently brought fire boltt ninja 2 smart watch from flipkart which I wear regularly. Recently, I noticed that when I sweat there is a spark from the back of the watch charging point which burnt my skin.
                                                      Thanks & Regards
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                                                        parag_7610
                                                        from Ahmedabad, Gujarat
                                                        Apr 26, 2022
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                                                        Address: Ulwe navi mumbai

                                                        I have raised replacement complaint for my firebolt 360, but when i received the replacement they have sent me fireboltt 360 spo2, customer care does not respond to my emails. Very bad service. Now they r not accepting my complaint. My earlier firebolt 360 had BP monitoring feature where as the replaced produce does not have the bp monitoring feature. Firebolt team is not accepting and closing my complaint without providing solutions.
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                                                          sandeepchutia
                                                          from Sivasagar, Assam
                                                          Apr 6, 2022
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                                                          Dear Sir
                                                          I have purchase fire boltt Ninja smart watch dated-18/09/21 through Flipkart but now this time smart watch not working properly and same watch switch off automatically. i have raised the complaint through google form (https://fireboltt.com/pages/warranty-support) 1 month ago, but till date my query not resolved and same i have given many reminder through mail but not respond customer care through call and mail . i have attached invoice and product images
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                                                            Soumik_rak
                                                            from Gurugram, Haryana
                                                            Apr 4, 2022
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                                                            Website: fireboltt.com/?utm_source=google&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term=fireboltt&gclid=CjwKCAjwi6WSBhA-EiwA6NiokwVDWssZkMU1w-6Ma9I44KIIAzFfI1w

                                                            I purchased a fireboltt supreme smartwatch from amazon on 16.02. 2022 within 2 days the watch stopped working. When reached out to amazon they told to reach out to seller then I raised a request through fire boltt webpage (request no. 75006) on behalf of this request on 17th March I received a replacement approval mail. Then after few days the watch was picked up by there courier service, since then no response of my emails and their customer service do not respond when even you can it would put on hold tone and then disconnect. Right now I have paid the money and do not have the product.
                                                            Riples
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